4 customer reviews of sedgwick.com
Sedgwick Claims Management Services Rating
Based on 4 reviews from Sedgwick Claims Management Services customers, company has accumulated an average rating of 1 stars, indicating that majority of customers are not satisfied with its service.
Overall satisfaction rating ▼
Needs to be put out of business. One star is over rated. I will not go in to it ,but just read other reviews, my experience is the same.
They SUCK
This company is exactly how all of these previous reviews state.
They will do their upmost to deny any claim no matter how much supporting evidence you have.
Insurance companies must use them for this reason only. Aviva for one.
They are arrogant, rude and unprofessional to say the least.
My claim has been ongoing for years, and still no resolve. They have continued to use incorrect information, mislead the insurance company and will stoop to low levels in their aim to deny a claim.
I would urge anyone with similar issues with them to take the matter forward to the ombudsman. Maybe with so many complaints they may listen.
Laura - Leigh was possibly the worst adjuster I’ve ever had in my life. Constantly ignoring my calls and ignoring me for almost 2 weeks. It’s actually laughable because she constantly would make the situation about her and her life like it didn’t take almost 2 months to get my total loss insurance cheque.
Everyone I spoke with was rude and aggressive, acted like my calling to report maternity leave was a personal inconvenience to them. Had no answers to my most basic questions about maternity leave process, even though my company's HR portal directed me to Sedgwick for "all questions related to maternity leave benefits." Almost comically unhelpful. The customer service experience survey is also "unavailable at this time." Awful.