50 customer reviews of shapellx.com
Shapellx Rating
Description: Shapellx is functional, effective, size inclusive shapewear, that fits you 100%.
Our thorough design and manufacturing process requires that each piece is fitted on real women with different body types. This ensures ultimate comfort while sculpting and highlighting your own feminine shape. And nothing short of perfect leaves our design studio to get to you - our beloved Shapellx Gal.
The Brand obsesses over sourcing high quality fabrics, so anything you put on your body, not only feels ahhh-mazing, but is of great quality too.
Shapellx is made using Sustainable, durable fabrics that provide the comfort and support needed for your day. Our shapewear lines leave you feeling sexy, confident, and ready to take on the world.
Address: 2315 Lynx Ln Suite 9, 32804
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Shapellx is not registered on BBB. Therefore, this business has no BBB rating and accreditation.
Old review: I placed an order on 11/19 and the ETA given for standard shipping was 11/29 so /i chose standard shipping. A week later the tracking still shows that its at the original USPS facility and hasn't shipped so I reached out to customer service who said there were delays and the problem was that I chose standard shipping. I am baffled by that answer because had I known of delays I would've paid for faster shipping...
I tried to reach out at least 5 times afterwards to see if shipping could upgraded or something and no response so I just want to cancel at this point. It's now 12/01 and no shipping has happened and no one has gotten back to me. I reached out 4 more times to cancel because I find it sketchy that I've been ignored and I'm not trying to be scammed.
I bought this shaper especially for an event coming up on 12/04. I would wear it when going out with friends as well.
I saw many Instagram ads advertising this business and the ads seems convincing so I wanted to try it.
Firstly, the tracking info was sent 3 DAYS AFTER the item was apparently already delivered. Of course, the item was stolen since it was just sitting around for 3 days
When I reached out the company, I asked for the item to be resent. In steps "Catherine" the most incompetent of them all.
Catherine asked if I wanted the item resent 5 times, after I clearly requested the item be resent at least 3 times throughout our interaction, which btw she only responded 1 message at a time over the course of a week (even though I responded within 5 mins of each email). It gave the impression she preferred i ask for a refund. The return / exchange process was such a hassle that I doubt I'll ever order from this company again and it was so irritating I'll ask friends to save themselves the trouble and avoid this sketchy website.
I contact us everyday and after 1 week of silence Shapellx tell me, "we don't know we're your Order is but we going to follow it and call you back.
I right them a message to explain emans ask if. Shapellx known what's the problem with my order, but I never Had a message.
made things right and Shapellx offered to send me a new one or to refund me my money and I thought that was great customer service and stand behind their product