20 customer reviews of solemotive.com
Sole Motive Rating
Based on 20 reviews from Sole Motive customers, company has accumulated an average rating of 4 stars, indicating that majority of customers are satisfied with its service.
Overall satisfaction rating ▼
Had many encounters with Sole Motive including racing registrations. Great team to work with and very accommodating for my race changes. I attended the shop in Melbourne and the young guys knew their stuff when I got new runners, which are perfect thanks to their advice. Will always make a trip to you guys!!
Good range, quick delivery and competitively priced. Win win.
They were so helpful and never had any problems getting more and more shoes out. I came in with a shoe in mind but their expertise steered me in another direction and I am pumped!
The service from Sole Motive has been great. Due to COVID we were unable to complete the run we had signed up for. Sole Motive gave us a voucher instead and I was able to buy a new pair of runners that have been great. Thanks.
The service was fantastic, very consultative. I tried multiple pairs on the treadmill and I’m extremely happy with the pair I chose.
Excellent customer service. A a great company to shop from.
Super helpful and friendly staff when I went in to look at a new shoe to train for a marathon! Very satisfied with my purchase too
My order was available for collection on the same day and i am very happy with the Flipbelt
The second visit to Solemotive was wonderful. The attendant was really helpful and listened to my running needs and made helpful suggestions. (The first time I want there was a young arrogant guy who made me feel like I wasn’t good enough to shop there)
Great service, very helpful in finding the right shoes for me.
Great and fast service item dispatched within 24hrs. Noticed that the colour way of the picture on website did not match the written description of actual item therefore confirmed happy to proceed before posting
I called ahead and asked about the range of bottles I was after, Felix was so helpful and when I got into store remembered who I was and helped me find exactly what I was looking for.
My shoes have been perfect for gym work and my favourite sport badminton.
Rubbish service
I fitted shoes in store and asked for a black pair, was told they would be posted, no advice after 2 weeks as to where they are at. I called and asked what’s going on and the guy said he would follow up and get back to me, a week later still nothing.
I feel that my $ were taken and ‘cya later bloke’ attitude.
Very unhappy, entirely because no comms about where my shoes are at.
Never left a post like this before.
Fergal
I ordered a pair of shoes the service was easy, quick and good value. They arrived in a timely manner.You are notified about the tracking of your parcel at every step.Well done Sole Motive, great staff also.
Hi customer team ,
Thanks for your speedy delivery and great price on quality products. I live in vic rural area and yet delivery was fast and phone customer enquiry team was very helpful and friendly. Will buy again.
Thanks
I purchased my first pair of trail running shoes from the Hawthorn Sole Motive store and the sales assistant was so kind, patient and helpful!
Awesome service, quick and helpful. Will definitely use them again for running equipment
Great store, well stocked with excellent products . Friendly helpful staff
Very professional friendly service
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Very knowledgable staff.
thank you :)