Specsavers

Rang to book a nhs diabetes eye screening test and told booked up until end of june and then not doing the test anymore!
Been customer for 30+ years
Will take all my business elsewhere
Disappointed

I have used Specsavers (Seaford Sussex) for a number of years, but unfortunately on this occasion I have found their after sales very unhelpful - I spent £260 on two sets of glasses that are unwearable (waste of money) thankfully my eyes haven’t deteriorated and I am still able to wear them - would not recommend

I took my daughter for glasses in Eastgate in Jhb and it took three weeks without hearing from them, on the fourth week I went to store in Eastgate and the service was unbearable 😑 bad. They promised to resend lab order and test card to my medical aid, later they told me they can't resend the documents, I later called my medical aid and they didn't send them. I had spent over R200 calls between my medical aid and spacsave so far and had to hire helper to look after her as she couldn't attend school due to glasses and I don't know what to do. What I know is I will never set my foot at spacsave anymore after working with them for over 15 yrs

Labs messed up on 2 occasions with he wrong lenses. Three months ths later and still waiting. Went to another optom and waited three days. Double costs. In house service was OK.

Not worth the time going they do not know the first thing about glasses. !!!!! What the hell has SAVING got to do with it. ? As all they want is your money for poorly manufactured frames which seem to be made of poor plastic and the lenses are no better , i had 3 pairs and had to take every one back , in the end i just asked for my money back and went to a reputable place .