Studiosuits

It was helpful that the site included instructions for how to perform the measurements required. Site layout is clean and easy to navigate and performs adequately (did not have to wait much for pages to load). Checkout experience was also good.

One star docked for image quality and quantity (I would have only taken-off half a star if that option were available) - it would be helpful to have images of the product front, back, and showing the inside lining according to final customizations selected. An image of the jacket on an actual person/model also would have been helpful. Higher resolution images would have also been helpful.

Always superb service. The best company I have ever used. I'll never use another company. Studiosuits is professional, fast and absolute quality. Their customer service is grade A. Studiosuits always respond clearly and ask for clarification when I put in custom pieces. I have ordered from them a handful of times and every time I have never been let down. I keep coming back. In regards to their craftsmanship, it's incomparable really. I have worn some of their pants day in and day out for work and they've never ripped or anything. I have nothing but spectacular things to say about Studiosuits. I'm just so grateful for Studiosuits because I basically wear 3 piece suits 24/7 so they provide my entire wardrobe. Thank you Studiosuits. You are a gift and I'm grateful for you, cheers!

Horrendous. 0/2 on my first order and somehow again on my makeup order. I cannot state enough - do not buy from this company. My first order did not fit despite being input correctly. My second order did not fit despite being ordered correctly. My groom chose this company and that is the only reason I used it. If you think you're saving money, believe me, you won't after having to buy a second suit because the first doesn't fit. Now I'm out hundreds of dollars with two suits I will never wear again, one of which barely fits so I can at least match the groom and other groomsmen.

Insufficient.

I was very worried about it delivering with enough time to get it tailored if needed. Despite shipping delays due to covid and the US being an insane country the suit came in almost exactly 3 weeks time. I think I gave faulty measurements but also despite this the sizing wasn't too bad. If I had to wear it the day of it would've been okay, but I had plenty of time to get it tailored. If you are buying a wool material suit definitely get the pant lining because the material is pretty rough wool texture. The rust herringbone color is a little more red-undertone than in the photos. However, I am satisfied with the colors and material.

To be honest, I'm just mixed.

Was hoping this suit would be on sale during this Black Friday/Cyber Monday time period but it wasn't.

But I'm tired of waiting, been eyeing this suit since last year and it didn't come on sale last holiday season either. So I just bit the bullet and purchased it today.

Aside from my disappointment. Y'all do have a good customization system. Would've like a bit more selection when it came to the buttons and lining but I'm satisfied with what I've selected.

I don't know yet if I'd recommend y'all yet, would need to wear this suit and test it out for that.

Admittedly this is a rocky start, I've spent less on "Luxury" fabrics from other MTM/Bespoke companies: Indochino, Oliver Wicks, Black Lapel.

Here's to hoping y'all blow my expectations outta the water with what I've paid for here.

Here's to hoping.

I purchased the "clone pants" option by mistake. I changed this to "custom pants" instead. Here's my issue:

1. I overpaid by the $15 fee since I did not use the clone option.

2. Even though I had overpaid $15, I was still charged $20 to have the pants lined.

I was told that there was no way for your system to handle a refund of my $15 – and that I was just stuck with paying an additional $20 for the lining.

This seems unprofessional to me. It should be simple to either charge me an additional $5 or to send a $15 refund to my credit card. I've never done business with any company who couldn't easily do this.

A month ago I decided to take the risk and try an overseas tailoring service, so I ordered two tweed jackets. The process was simple, I entered my measurements on their website portal following the steps described, then I browsed all the available tweed jackets and chose all the details, from lapels to pockets and buttons. I was amazed by the following points: (1) Delivery and customer service response have been super fast (I asked them to send it from India to Canada before a certain date and Studiosuits did indeed!) (2) Measurements of the actual garment came "Exactly" as I entered them (3) The fabric is used very generously and is having all the specs as described for the ones I ordered.

I never found quality blazers and tweed jackets in Canada, and never pure wool, and even when I do find something, it is never with look I admire: I admire the ratios of the original suit with strong shoulders, slim waist, buttons slightly down to allow an elegant V shape. Ironically, to get a tailored suit in Canada you will at least have to pay 1000$ vs paying below 200$ to get something way better in quality from StudioSuits.

That's why I will only buy suits and blazers from StudioSuits from now on. I greatly recommend StudioSuits. Keep on the great work StudioSuits!

I've had the opportunity to get suits made all over the world; Thailand, Hong Kong, London, Italy and North America. You can always spend $2000 to $4000 on a quality hand-made suit but if you wear your suits for work every day, that can be a hard pill to swallow. I've had several suits, pants and shirts made from Studiosuits over the past few years and never have an issue. The biggest complaints you will see are about fit and that comes down to the person sending the measurements. If you don't know how to measure for a suit, go get your measurements done professionally by a tailor. As for the fabrics, Studiosuits are top notch like Reda, Zegna and more. Stitching and finishes are what you would expect from a much more expensive suit. This team obviously has been doing this a while and they know what they are doing. Keep up the great work and don't worry about the negative reviews. In my humble opinion if you have problem with something the best way to solve it is reach out to the company directly, not post a negative review. Studiosuits like any company lives off their reputation and would go out of their way as they have for me to make it right if ever necessary.

Order #212015 has been horrible. The shipping, the overall experience. Running out of the fabric. Shipping part of the order and delaying the other part caused my fabric choice to be out of stock. Then the email communication was horrible. Waited another week just to get this done, only to need to pay an additional $105. Wow... I've bought from you guys about 3-4 times, and never had this many issues. I think this may be my last purchase. That's really sad, as the other 3-4 times have been excellent. Seems like no one cares that my experience was soooooooooo bad this time. No one even apologized once.

Their sizing seems to be off. Never had a problem in America with my measurements that I've had for over 25 years. I Order 2 jackets from them, one of jackets didn't come close to fitting and Studiosuits would not accept a return. Jacket #2 could not be made due to them not having anymore fabric. For weeks they attempted to force me to choose another jacket, which of course I did not want to do. They'd eventually refund the money for Jacket #2 and for Jacket #1, they offered me a 20% discount on future business... NO THANK YOU! Worse online experience in years. Too big of a risk dealing with this company!

Your suits are beautiful. Your customer service is absolutely horrible. I don't say that lightly. I would love to give a 5 star review. But it takes days to hear back from anyone. Y'all were out of fabric to make suits which is okay. But how helpful it would be to have that on the website before telling 12 people to order. And then I have waiting 4 or 5 days to hear back what you do have in stock - still haven't heard. So I'm just risking. Your guest services are kind. Very kind. But I would never recommend y'all to anyone unless Studiosuits have tons of time on their hands to wait around to hear from anyone.

I ordered a custom suit for my wedding over three months ago. As the wedding date has been approaching I've emailed them multiple times asking when it would ship. Studiosuits keep saying, "by this weekend", or "in a couple days". I asked for a refund because there is a slim chance they will get me my suit in time and they have refused to refund me. Terrible customer service and unprofessional. They only respond to my email around 3 or 4 in the morning. They must outsource their customer service, which in turn makes them unhelpful. I will never order anything from them again or recommend them to anyone.

This company has broken my heart and spoilt my son's weddings!
Studiosuits failed to live up to the promise on their web site and just like many, many other customers of Studio Suits have found to their cost and fraustration (parent company harryfashions.com based in Mumbai, India) they failed to make a suit to the measurements submitted on their slick web site, instead sending me a huge waistcoat and large baggy jacket (perfect trousers and custome shirt! Proof if that was needed that my measurements were good) I honestly thought that they must have mixed my suit up with someone else's by mistake. Not so!

They blame you, even after sending lots of photos to prove that the suit has not been made to the measurements given.
They then proceed to send several formulaic emails from their so called customer service team in India (Paul and Monica) These all follow a the same pattern that hundreds of other customers have experienced. The final email tells you to get the suit altered your self at your own expense as they dont do remakes or returns even when they clearly get it wrong. They do offer you 20% of your next suit you buy, Really! Why would you throw another £300 away on the same risk that they couldnt make the first one right and if this one is also wrong, exactly the same thing will happen again.
I now have a suit that is not fir for purpose, cant be worn by me as it drowns me and is not as advertised or as ordered. You cant get your money back, which is a scam in itself as they encourage three easy payments through Pay Pal, which should provide some reassurance. No! Pay Pal regard it as a custom item so will not do anything. Despite the fact that they failed to deliver the suit you ordered based on the careful measurements you submitted.

Please look deeper at the reviews for this company. I have tried to write several to warn others and for some reason they completely dissapere or get buried with 'Invited' amazing reviews. Read them and you may well pick up that they all seem very similar, make up your own mind about this.

Avoid this disgraceful, dishonrable, dishonest company. It could cost you a lot of money that you cant get back from a company in India where you have no legal prtection whatsoever. I have had to keep this review short as it keeps going missing when I submit it so we will see what happens this time.

I ordered a jacket off of their site. It was advertised as light tweed.

The fabric is heavier than any medium weight tweed jacket I've owned. More importantly, it came out of the shipping wrinkly and I've been unable to get the wrinkles out, even after having it pressed professionally. It's also cut very poorly, with big folds around the shoulder area. But for the other issues, I might have paid to try to have it tailored (although it was already almost $200 after taxes and shipping). But it just looks like a crusty rag.

I reached out to them about returning the jacket for the above reasons and Studiosuits were very dismissive.

After my first order of 2 jackets. I noticed that the arm holes were too small and I needed the waist let out. I also wanted my monograms to be in cursive. I had to pay another tailor for adjustments. For my second order, I made clear instructions in the instruction box and none were followed. I received 2 standard jackets with no alterations made. After contacting customer service that appears professional l, Studiosuits said my instructions were followed and apologized for the block letters on my monogram. It clearly wasn't. No point in getting a tailor made suit that you need to get tailored again. I am disappointed at their blatant dishonesty. I even measured my jackets and no alterations were made. I gave them a chance to right a wrong and they lost a customer that orders clothes often.

Good quality suit received based on measurements given. No issues with this. Specifically ordered this suit on 11/20 because it said it would deliver by 7 Dec 2021 if I ordered that day. This was to meet expectations of wearing to a Gatsby themed Christmas party on 18 Dec 2021. I did not receive suit or an email from anyone on Dec 7. Instead I had to reach out on 8 Dec to follow up on suit, only to be told that suit material had not even come in and there was no way suit would arrive in time by party. I would expect company to reach out to me ahead of delivery date to update me on status. This caused me to have to go buy another suit to wear to party.

I would strongly recommend that no one buy a suit from this horrible company. Studiosuits totally botched my order, did not cut it to specs, the shoulders on my jacket was very lumpy. Just an overall shotty job of tailoring. The fabric had a flawed spot in it. I sent them pictures of everything and all they wanted to do was give me 20% off of my next purchase. What a slap in the face! This has been one of the most horrible experiences I've ever had of ordering anything on the internet! The absolute sorriest piece of tailoring I have ever seen in my life and to top it all off the suit stunk literally. It smelled like a cow barn. Absolutely disgusting!

I had really high hopes for my order but when it arrived the measurements were all wrong, and I even got my measurements from my tailor. I am a big guy but this thing fits like a clown suit. The pants are too large in the waist but not nearly long enough. The jacket fits my shoulders but is swimming in the chest and waist. It is a horrible mess and am going to end up spending hundreds more dollars for my tailor to fix it. I will say that the material is of a pretty good quality but as it is, it is totally unwearable. The invoice for the suit is somewhere in Karachi, India with no local customer service to call. If I don't get satisfaction soon I am planning on trashing this company to anyone who will listen.

I ordered a double breasted overcoat from Studio Suits. In a separate email, I specifically asked that the peak lapels looked exactly like the ones shown in the photos on the website. In a reply I was assured that my request would be forwarded to the "designers". When I received the overcoat I was disappointed to find that my request was not honored. Either I was lied to by customer service and Studiosuits never forwarded my request, or the "designers" in Mumbai, India just didn't give a s**t and wanted to save material. The lapels on the overcoat do not look like they are pictured on the website. Cheap company, uncaring customer service and horrible "designer" employees. Stay away from these people.

This review is mostly about the shipping, which was an absolute nightmare.

The website is ok and quite easy to navigate. If you have your measurements right, the suit will fit very well.
The clothes are made in, and shipped from, India. For my jacket, the value declared for customs was $45, which I am guessing is the cost of material. Seeing as the jacket cost me $230, I am saying that's a pretty nice profit margin. However, the jacket is nice enough and it is what it is.

The main issue here is that the company uses DHL to ship. You may not know but DHL add their own sneaky charges to customs fees. Canada customs charged $10 but the fees from DHL were over $30. I only know because my wife had to pay these charges on a package from DHL, where there were zero customs fees. It is a clear scam on the part of DHL.

I refused to pay this, as I am the recipient and had no contract with DHL. After around 6 days and dozens of emails, I eventually found out that I can self-clear the package. DHL were absolute scumbags about the whole process – but that is for another review. As far as Studio Suits are concerned, Studiosuits really dropped the ball on this one.

Their customer service was a nightmare. You write to them and get an auto-generated email back. Then, a day or so later, someone will write with a scripted response that makes no sense and does not address the issue. You write back to that person and get an auto-generated response. A day or so later, someone else writes back with the same scripted nonsense. The cycle continues.

I eventually got someone who answered properly and said they would look into it. Three days passed. I wrote again. Guess what, I got an auto-generated email and a day or so later …

They clearly do not talk to each other or make any notes on your account.

This is why I give them only 2 stars. I am sure that if everything goes well, you would be super happy. However, the mark of a good business is how they react when things do not go according to plan.

And in this, Studio Suits failed.

My critiques are very minimal. The descriptions could be a little more clear in the customization section. Under the lining section it specifies the default selection will match the exterior color, but under the botton I don't know what the default is. Two of the jackets pre-selected a price upgrade option so I assumed it was a recommendation and went with it. A photo of the jacket/color would be nice to see the whole time while customizing. Since I couldn't see it I opted not to get shoulder pads. I am always open to recommendations so if there is anything that is a better match I would likely go with it. I am also partially colorblind so it can be difficult to know if I am picking a proper customization. I wear these suits often so this is nothing new to me but many people would likely appreciate descriptions on formality and uses of customization options. Please feel free to contact me regarding any of this. I am a first time shopper here so I haven't seen the finished product but I am highly impressed with what I see. If I like what I receive I will likely come back many time. Perhaps a rewards program would be a good idea. I would like to see more light weight options, especially in the lighter colors.