Name: StyleTribute
Telephone: +1 (659) 159-3853
Price range: $$$
Rating: 4

Reviews → Shopping, Consignment → StyleTribute

51 customer reviews of styletribute.com

• Jan 17, 2024

They sold my item and didn’t pay me out

Beware of this company and never try to sell your luxury items with them. A few years ago they were honest and I was selling my items with them, but since the company was acquired by a new owner called Shiva, they started scamming people. I have all the confirmation of my words in screenshots that I attached to this review. My watches were sold 8 months ago and i haven’t seen any payment. They basically stole all the money from the sell pf the watches. Sophie in the customer service and Shiva ( the owner) just keep promising to pay in 2 weeks, and it never happens. Once they even tried to make it seem that they sent me the money via bank transfer but it didn’t go through because it is an European bank account. Then I created a Singaporean bank account and they could not invent any excuses anymore so they just stopped answering at all. I am going to start a legal action against them soon. I would start it even earlier but I was not able to go to Singapore sooner. Now the only thing that Shiva writes to me is: Hi Kate. And then silence. Unfortunately, with him Style Tribute turned into thieves. My message to everyone is: beware, they are scammers, don’t sell your items with them, especially that cost a lot, as it was in my case.

Useful

Excellent fashion site which I have ever used

I often buy from this site since most of the products are in excellent conditions and there are so many nice products and also prices are very good. I highly recommend this website.

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Good website!

Thank you. My items arrived really promptly! And the necklaces were very nice. As in the pictures in the website.

Very helpful.

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Review on purchase and delivery experience.

Overall purchase experience was smooth and hassle-free. The only area that could have better is the delivery arrangement. The delivery personnel had contacted me via phone upon reaching my door step.as the delivery hours clashed with my working hours, I had requested for the item to be placed in the enclosed riser on the eight hand side of my main door. However, I found item placing on my plants in front of my main door instead, where it was not sheltered from the rain and easily visible from corridor users.

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So far so gd on all my orders the team the quality...

So far so gd on all my orders the team the quality the only bad experience was with my dolce cabana shoe the seller accepted my order than say she click wrongly n my order was cancelled other than that no problem

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Purchase Item

Fast and efficient delivery.
Courteous and friendly service.
Goods are packed nicely and love the colour of packaging.

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A poor experience this time around: Bag without the packaging + personal belongings inside the bag

I have made multiple purchases with StyleTribute in the past and the experiences were very pleasant. However, it was not this time around. First, the description states that the Chanel bag will come with the "full packaging". However, upon receiving the parcel, there was only the authenticity card and dust bag. I was expecting to receive the care booklet, box, and even the ribbons and camellia flower for the "full packaging". Next, upon checking the bag, I found some personal belongings in the bag left behind by the previous owner. These include hair clips as well as fake eyelashes. I was disappointed because first, the description is not in compliance with what I received (there is no "full packaging") and second, StyleTribute did not bother to remove these "personal belonging" before sending the bag out. The latter problem made me wonder if StyleTribute did properly check and authenticate the bag before sending it out. I believe nobody would miss out these "personal belongings" if the bag has been properly checked. Nonetheless, I have sent the bag to 2 rounds of paid authentication services and both came back saying the bag is "authentic", which is a piece of great news. I hope StyleTribute can be stricter with its quality control check and provide its customers with a better shopping experience.

Sophie was prompt in her replies and address my issues quickly.

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Very nice

Famous designers for less price. Second handed but good quality. Very fun to shop at this store! It is hard to find a second handed designer clothes in Singapore. Good location also. I will come back for sure!

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Glad to have found the bag I have always wanted

Glad to have found the bag I have always wanted. Hassle free, from making the offer till the end, enhanced the shopping experience.

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Page keeps hanging

Page keeps hanging. Scroll bars to filter what I want to look at do not always work. Tried chrome and ME. Frustrating

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The quality was not as good as I had hoped

The customer service was great, it's just that the heel basically disintegrated in front of me. No one's fault per se, but I was just disappointed that StyleTribute weren't as good as what I had hoped x

Their customer service is brilliant, so I would definitely shop with them again.

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Excellent Customer Service

There was a tad bit of delay in my delivery, however the customer service has been quick to response and understanding to my request and needs. Changing what was going to turn out to be a disappointing buying experience to an excellent one. Highly recommended, will definitely return for more. Return has been a breeze as well. Really GREAT experience with Styletribute.

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The team is one of the sloppiest I've experienced

Missed out payments, missed out collection timings, Claudia and her team are just a nightmare to deal with. I've taken back higher value items placed with them as I've lost confidence in this company - erroneous listing details, missed out payments on sold items etc. Thought I'd give them a second chance by arranging for another pickup but that's been mucked up too. Their countless apologies, even with their "vouchers" and "fee waivers" don't make up, it's like dealing with the boy who cried wolf for the 4th time, and then the 5th, and the 6th, 7th, 8th... a real disappointment.

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Great customer service

Claudia and the staff provides excellent customer service throughout your entire selling experience. I needed ST to come within a days notice and StyleTribute moved their schedule to accomodate me!

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Paypal payment cannot be proceed

Paypal payment cannot be proceed. Need to wait for Monday if have any technical issues when buying on weekend which is illogical. Thank god PayPal managed to reverse transaction as the website unable to confirm purchase the first time.

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Bags received looked exactly as they are in the photos...

Bags received looked exactly as StyleTribute are in the photos online. I wish you had an installment payment plan for buyers.

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Thank you

Enjoying it, despite the long time it took for a delivery, it was probably due to the sale that was ongoing at the time!

I adore the stuff I get from Style Tribute because it helps reduce my carbon footprint by wearing something someone else has already owned and "discarded". The products are lovingly curated and just wonderful.

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Amazing items!

Amazing items! I cannot wait to visit Singapore again, but in the meantime I can shop with confidence on this lovely website

Just this week I have bought a Coach bag for my mother for Christmas, and now a lovely Prada clutch and cute Ralph Lauren onesie for my unborn baby girl.

I will be back soon for more! X

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This is my now go-to for everything from my own clothes...

This is my now go-to for everything from my own clothes to my husband's and now our baby girl. The service has always been incredible and I can't fault the amazing items.

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Gucci

Fast and simple. There were descriptions on each product. However it would be better if customers were updated on the delivery and shipping - as in the number of days etc. I didn't receive any news until I emailed and asked.

I received the reply promptly

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Negative selling experience + customer service

I have a lot of experience selling on different websites, including those offering authentication services. But this one was one of my worst experiences especially handling my issue from the customer support side.
One of my items was sold and it was a concern for me since that item was vintage and very rare, so I wrote to the customer support to double check whether it is going to be taken care of properly as otherwise I'd rather cancel my sale even if it affects my rating. I was assured everything would be fine. Ok great.
My item was collected from my place, authenticated and passed to the buyer. After a week, I get a notification of return. I really don't get what sort of return policy this is. Someone basically was USING my very valuable item for a WEEK for free and then just decided to return it. This is not how things are done.
This is not all though. My return was arranged and I stayed at home the whole day waiting for it. No one came and no one contacted me about what's going on. It was Friday. Saturday I tried to call but ooops - you are closed. Atrocious. The earliest anyone came back to me was Monday and without any reasonable explanation (see attached). We did not have your unit number. Really? What do you have my handphone number for?
In fact, StyleTribute had my full address all the way (see screenshot).
When I received my item back and checked, the case had a stain. I am not quite sure what the quality control guidelines ST has, but reputable concierge services attach labels to the items in such a way that the buyers can't wear them unless they make a final decision and not just bluntly use them for a week or more (14 days return policy). On my item, I only seen a tag which was not attached to anything at all.
Just never again I will sell through this platform.

Useful

Excellent

I recommend Styletribute as a platform that is great for both sides of the coin - customers, sellers and its contribution to the community of sustainable fashion advocates.

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A one off bad experience

I am a big fan of ST but this order wasn't great. First, one item was reimbursed before delivery, with no information about which item it was or the reason. Next, the items were delivered later than usual, a full 10 days after purchase. Finally, I found the quality of the items not as good as usual. One bag (black) was pretty scratched and a pair of Olympia shoes were smelly (damp/mold) and hardened - as if they'd badly taken the water.

I emailed about my slightly disappointing experience but received no answer.

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Seller Beware

Starting to feel like a fraud from the seller perspective.

Inquired about items on consignment, no reply after 1 month of confirming receipt of email.
Looked up their Facebook page and Facebook has posted account closure notices.

Seller beware.

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I just discovered your website and like it a lot!

I just discovered your website and like it a lot! I would like to see more of a description of the items, especially regarding stains, damage or flaws.
I tried to give a 4 star rating above but the rating would not register in the stars.

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Happiness

I'm happy with the purchases and the goods arrived surprisingly quickly, given current travel constraints. The duty was very heavy, heavier than I anticipated, so this may curb future purchases. But I cannot lay the blame for that on the shopping experience, so am happy overall.

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Chanel Black Leather Espadrilles

Delivery was prompt. Item was received exactly as it was pictured. I am pleased with the espadrilles. This was my second purchase and I will continue and certainly look forward to future purchases because of my two positive experiences as well as the competitive pricing.

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Good quality, good price

Good quality, good price. If there is a damage, this is flagged out for refund option which shows great support. Take a little longer than expected to deliver, but overall is good experience.

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Would appreciate measurements

As sizing and cutting vary, providing basic measurements will help customers decide whether the clothes would fit and save the logistics of returning items.

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My very first experience with Styletribute

There is no doubt this platform has many collection to choose from. This is my 1st purchase directly from Styletribute website. Products n delivery rates are pretty reasonable. Generally, I am satisfied with my purchase. Thank You!

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StyleTribute Rating

Based on 51 reviews from StyleTribute customers, company has accumulated an average rating of 4 stars, indicating that majority of customers are satisfied with its service.

Overall satisfaction rating ▼

Description: StyleTribute, Asia's emerging online luxury fashion resale marketplace. Founded in 2006 and headquartered in Singapore, StyleTribute has grown to be one of the region's most desired online destinations for style-savvy women to buy, sell and connect. Home to over 350 designers and 20,000 unique items, StyleTribute sits on four key pillars: community, protection & authenticity, diversity and sustainability. Community is key at StyleTribute. The infrastructure of our platform was tailor-made for customers to enjoy a transparent peer-to-peer marketplace to seamlessly buy, sell, and connect with likeminded women across the digital spectrum. We ignite social conversation with women who consciously engage in ethical practices and care about the world we live in. Together we harness a community which collaboratively consume the fashion they want.

StyleTribute caters to a wide audience of brand loyalists and first-time fashion lovers with a vast selection of vintage couture and contemporary, in-demand designers with hot-by-the-minute items raking high on the coveted lists of retail institutions. Our design philosophy is simple, we favour style over brand, and quality over quantity. Our team of in-residence curators and merchandisers focus on trend forecasting, styling, branding and creative content focused on emerging and established luxury brands. Transparency breeds trust and we are on a mission to bring trust and fairness to fashion, making great style affordable and accessible to everyone. Together, we can have it all.

As the region's fastest growing specialist marketplace, it is our responsibility to place fashion in the context of the world we live in. StyleTribute takes a bold step in defining the evolution of luxury by creating a collaborative ecosystem through extending the lifecycle of luxury goods. When it's as easy to sell as it is to buy, we reimagine the concept of ownership, focusing on utility rather than possession leaving a smaller ecological footprint in the environment. Act fast and wear your eco-chic badge with pride when you shop and sell on StyleTribute. Statistics have shown that with each product placed on the resale market, an extended life of 9 months with a singular decrease of 30% in carbon, waste and water wastage.

Address: 102F Pasir Panjang Road, Singapore, 118530

Phone:

+1 (659) 159-3853