50 customer reviews of stylewe.com
StyleWe Rating
Description: StyleWe is an online fashion shopping platform featuring independent fashion designers. We are committed to providing shoppers with original, high quality, and exclusive fashion products from independent designers.
By working with cutting edge independent fashion designers from around the world, and combining them with our high quality production and digital marketing capabilities, we will turn the fashion designers’ dreams into reality by providing high fashion to customers worldwide.
Rather than just an online shopping store, we would like to create a community which will be shared by both designers and customers. The community will enable all parties to communicate, share ideas, and recognize each other. It would not only provide instant feedback for fashion designers when launching new concepts or products, but would also allow customers to share their shopping experiences and fashion dreams.
We bring together designers and fashion covering many different styles. We hope that every one of our customers will find their own unique and exclusive designer fashions at StyleWe.
We believe the fashion trend should not be controlled by the few, but rather be guided by the collective actions of every designer and fashion consumer. At StyleWe, our goal is to empower designers so that they no longer feel hidden behind the brand, but are able to proactively communicate directly with their customers throughout the entire fashion life cycle.
We believe fashion should be personal and diversified. Fashion designers should not cater exclusively to the rich and famous. We have dedicated ourselves to enabling talented fashion designers to build their own brands and achieve their dream. Together with our designers, we will deliver high quality designer fashions to everyone.
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StyleWe is not registered on BBB. Therefore, this business has no BBB rating and accreditation.
I received the first two items with one i didn't order. It's totally wrong dress and too big for me. The other one is too tied i can't even try on. When i contacted them for return, they keep trying to give me little money or store credit to keep those dresses and the offer keep increasing little bit when i don't want to keep them until i get 30% of the price. I told themi can'twear them. I just want to return. It's hard to get the address where i have to ship them back. Finally, i got the return label which i have to pay shipping to ship to China. If i known this company located in China, i wouldn't buy anything from them. The address they sent those dresses to me is in California but when return i have to ship to China which cost a lot for shipping.
I canceled the other 4 items but they're still shipping them to me after my cancelation. They make me pay shipping for all the dresses to China including the one they sent in error, the dress i not order to get return.
Their quality is very poor. The fabric are too hard and some of them very thin. You can see through everything.
This is cheap quality and bad service. Please do not waist your money to buy anything from this website. Stylewe.com is very bad company.
When I went to payment method, I realized I cannot see the store credit to use it, I again contacted them, now they said you could use that store credit just for a year!
I've never heard sth like that, and it's very unacceptable.
Don't waste your money and shop online on real websites, there are plenty out there with good customer service and good quality of clothes.
UPDATED: I reached out to them again to get my refund, and here is their answer:
This order was placed in 2017 which is 4 years ago.
And the store credit was sent to your account 4 years ago as well, it has expired, we won't deal with this issue anymore.
I asked gor refund. Yhey offered 10% and keep useless items. Said no. Then they wrote with 25% refund, keep items. Said no, and wrote negative review. Later contacted with full refund offer, but only if I removed review. Decided important to warn people and not bow to their extortion.
There is ZERO customer service, you pay shipping and duty to return items TO CHINA. More to return than items worth. This typical of dealing with Chinese company. Bottom line... don't do business... what you see online is not what you get
Note... items so bad gave to goodwill
The pictures online are of other companies' garments that Stylewe makes terrible copies of out of awful materials, with shoddy workmanship and schizophrenic sizing to boot. Items sometimes take weeks to arrive when listed as in stock. There's no way to cancel unsent orders except to contact them. It's a mess, it's incredible that they're still in business.
Note that the reviews here that are positive are very suspicious (not specific, mention features about the site that the site doesn't actually offer, are ultra vague and weird-sounding), whereas the negative reviews are obviously from real customers. Think twice about where these positive "reviews" are coming from.
This is a direct quote...
Sorry, you are not satisfied with the items.
"We can not guarantee that the real thing is exactly the same as the photo, everything is subject to the actual product."
I was FLOORED! With that being said, I have decided to stop ordering from Stylewe.
My new quote is: "STYLEWE IS LIKE A BOX OF CHOCOLATES, YOU NEVER KNOW WHAT YOU'RE GONNA GET"
The Size Guide on the website is Very Exaggerated... I purchased the size suggested according to my measurements. The dresses are all enormous... No way I would ever wear these in public!
I contacted Customer Service within two days of receiving my order and was told that I could either except 15% cash refund or ship all the items BACK TO CHINA at my cost.
Do not order anything from this merchant! You will be sorely disappointed
The worst customer service. I complained about a dress that has been processing over 15 days and the customer service person canceled my order, said "You said it has been too long and you cannot wait so I just canceled," I said i did not want to cancel it, i wanted you to expedite the order and StyleWe said "well, it has already cancelled" and stopped responding. Everytime, they do the same, They just stop answering your messages. Very very bad customer service! How in the world can you cancel someone's order on your own?