Taxicode

Shocking. Going by my own experience, it seems they handle (pocket) payments for trips with non-existent taxi companies. They cancelled shortly before I was due to meet the taxi I had booked. They then gave the option of finding a different driver from a different taxi company to the one I had booked with. Subsequently I received a message that that trip was also cancelled. Unbelievably I was charged for both non-existent rides. A complete scam.

They have cancelled my taxi drive and now they are refusing to refund me - saying there is an error in their system and refund can't be processes - total scam!

I booked a taxi in the afternoon, few minutes to the take off in the evening I got a cancellation mail. Very traumatising and demoralising. This is the worst organization I have ever seen.

A despicable company. Must stop operating! I booked an 8 seater minibus for transport to Heathrow. The booking was confirmed and the payment was made. I received a confirmation email.
I woke up on the morning of my flight to find a cancellation email sent 3am on the same day, and the pick up was supposed to be 8 am. What a shock ! I called them, with no answer. I left a message, no one got back to me. I tried other providers but obviously no one available at such a short notice. I had to put all the luggage and my family in my small car and drive to Heathrow on a 4 hours journey. This was quite unsafe as the luggage occupied most of the car cabin space. I also had to pay extra money for the car parking as I had no time to organise a cheaper one.
Bottom line: UNRELIABLE - DISRESPECTFULL - INEFFICIENT