20 customer reviews of thebluespace.com.au
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The Blue Space Rating
Based on 20 reviews from The Blue Space customers, company has accumulated an average rating of 4 stars, indicating that majority of customers are satisfied with its service.
Overall satisfaction rating ▼
I called blue space when trying to put my tap order together to query the freight cost. I spoke to Melanie who was fantastic and she came back to me very promptly to sort out my order. I have had further communication with regard to my order shipment and look forward to receiving it.
The ordering process, updates on manufacture and delivery and exceptional customer service when we had a concern about the bench on our vanity have all made our experience with The Blue Space one of the best from our whole renovation. Will definitely be recommending The Blue Space to others and using them again ourselves!
The Blue Space just proved to me again - how wonderful they are at customer service. Have gone out of their way to assist me to ensure I am happy with my experience. Will certainly purchase more items from them in the future. Highly recommend TBS and will be sure to tell others.
The website was easy to follow, the value for money was excellent and the parcel arrived in the timeframe that was indicated. The quality of the product is also excellent.
I am very happy with the service.
Can’t speak highly enough of Blue Space. Great range of products and orders are dealt with promptly and efficiently. Items are delivered securely packed and arrive faster than when ordered through local suppliers.
I purchased a range of black taps from the Clarke collection.
I highly recommend The Blue Space, from easy online ordering, communication with the customer service team to delivery..
Excellent all the way
I had a bit of a problem with a long wait for my pull handles and then I needed to change them for another colour. Fortunately Melanie sorted out everything for me and was incredibly helpful. Great customer service.
Thank you,
Lynn
Easy to order online with extra quick delivery. Price was great. I have not used the Caroma Coolibah Classic Cross Laundry Tap Set Chrome as yet so am unable to comment on that aspect. Packaging was good however. Would order again from this company.
The Blue Space staff has been absolutely wonderful in assisting me with getting the right products for my bathroom renovation. Nothing was too much trouble for Melanie, whom I mostly dealt with and who provided excellent advice and checked each item for full information to ensure I got exactly what I needed (and made sure they complemented each other). The other staff I spoke to were also lovely and helpful. Although I have yet to receive my products (I will do another review when that happens), at this stage I cannot fault The Blue Space staff for their attention to detail, interest, price and also turn around time. I would highly recommend them on the basis of customer service and look forward to recommending them on the basis of quality of the products as well once I have received them.
Well done The Blue Space!! You ticked all the boxes for me.. great product and pricing, quick no-fuss delivery and very good communication. I would happily recommend your business, and purchase from you again.
The heated towel rails are exactly as described, but the service and delivery were excellent. I knew what was going on and they were delivered into regional VIC within a week of the order being placed. Excellent work
We are renovating one of our bathrooms and we’ve been delighted with the assistance provided by very helpful staff. Today we received an early morning delivery of our Caroma 1700 Cupid freestanding bath. Regrettably, the delivery driver left the packaged bath at out front door by standing it on one end causing scratches to the end rim of the bath. After proving photos on the damage to the The Blue Space Support Team, it took very little time before we received confirmation of a new replacement bath to be shipped. No fuss … easy to deal with … a great value service. We’ll be happy dealing with these guys again in the future. Highly recommended.
Very good. The product ordered arrived as per specs on website and in good condition. The actual delivery date was late by a week but that is ok as Blue Space did send an email to advise of the delay - thank you for the consideration.
For starters, it was great to see an actual customer service person with a smile and happy to assist.
Secondly having stock on hand ready to be shipped out ticked all the right boxes.
I'll certainly be be dealing with this company in the near future, highly recommended.
My experience with The Blue Space was absolutely brillant. Website is the best, making the process of selecting all my products for my powder room so simple. This company has terrific stock levels & delivery was prompt. I will only ever go through The Blue Space when I do my ensuite renovation. Very professional with a fantastic range of products. Highly recommend 10/10.
Great range of products. I bought a black Dorf mixer tap to replace my existing mixer. I was looking for something specific as I had a height restriction. The information on the website provided all the information I needed to make the selection and then the purchase process was quick and easy
Great product range, quality products, decent prices, prompt customer support.
Delivery was a bit haphazard though: was not told to expect delivery on the day - the driver just rocked up out of the blue. What if I wasn't at home? Would he have just left the (fairly valuable) stuff outside my door?
Easy online ordering process ,and a great vanity/ basin set up.. Was expecting notification prior to delivery though but received none. Was just pure chance I had not yet reversed out of driveway as truck pulled up!
Really great service and competitive prices. Ready to ship items came within 48h. Customer support was REALLY good, fast and helpful. I got fast feedback on the availability of specific items. In one case where a defect in goods was found, the team organized a rapid replacement without argument. I would strongly recommend Blue Space to anyone.
What amazing service from the Blue Space! Thank you so much
Our order arrived so promptly and in perfect condition - with such care taken with the packaging! From the moment I rang "The Blue Space" seeking advice, the customer care was just so lovely and helpful, then to our request that the order be carefully packed to avoid any damage, to the promptness of our delivery .... at every level, the customer care from your company has been outstanding and outshining everyone else. Thank you so much. This is the second product we have ordered from you, and we will always recommend you.