20 customer reviews of thedermacompany.co.uk
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The Derma Company Rating
Based on 20 reviews from The Derma Company customers, company has accumulated an average rating of 4 stars, indicating that majority of customers are satisfied with its service.
Overall satisfaction rating ▼
Description: The Derma Company offers a carefully curated selection of topical skincare, nutritional supplements & mineral make-up. With over 20 years experience in the industry this family-run business has customer service at it's heart.
You can get in touch for FREE skincare consultations with the expert team to help pick the right regime. No upselling, just genuine, impartial advice.
Most products are kept in stock available for next day delivery, a select few take a little longer to offer the best possible shelf-life. FREE UK mainland shipping on orders over £45.
All products are brand new, genuine & authorised for sale.
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Reasonable prices and super quick delivery. This time round one of my items was missing (this was a one off occurrence) but customer service sorted it out within a couple of hours ☺️ great service would definitely recommend!
I have made an order from Derma company.
Good customer services and goods care.
Because I have never ordered before they have text me and send me an email to make sure I knew how to use the product.
I will definitely order from them again!
Thank you
For lovely services.
Alexandra baptista
I ordered derma lotion with ACE body oil
Before it was delivered
I needed to speak to a advisor
Which should that I was using the products
Correctly as I had not seen
A beauty therapist
Very helpful with advise
It was my first time to order from the Derma company. One of the team rang me just to doublecheck if I had used the products as they are high potency which I found very responsible and therefore, customer care seems to at the heart of the company.
Service was quick and efficient, no problems ordering my usual ENVIRON even though this was my first order. Lighting shipping! Definitely be back that’s for sure! 10/10 overall! Well done Derma Company.
I always feel that my skincare is in good hands with The Derma Company. It is so easy to order online and delivery is both quick and efficiently dealt with. Their products were recommended by my beautician and have proved to be well suited to my (aging) skin type. Although the products are not wildly expensive or budget price, I feel that the quality and efficacy of the products justifies their pricing band. Should new products need an older skin to trial then I would be happy to volunteer.
Happy with the product as always, box was a bit squashed. I really think posting out to customers is a very good opportunity to pop in some samples of other products that may suit. I bought environ from a leading competitor website because they used to pop in 3 or 4 samples (some of which I went on to buy full size) in the past. It made me look forward to the delivery all the more. Maybe The Derma Company could do this too.
First time I have ordered from The Derma Company very professional ensuring I was using the correct treatments and very quick delivery. I have already placed another order and will be ordering again!!
After a couple of days using the Sebu wash it’s quickly improved my blemishes! I love it! Great company, speedy delivery and support checking in on me making sure I’m using the right products. Will order again xx
Whilst I want to support my local salons that sell the Environ products I use, can’t justify their markup price especially at the moment whilst cost of living so high. I found Derma Company online and had a good chat with them. Very helpful and went through what I needed. Prices spot on. Very impressed and my order arrived within two days. Highly recommend this company and will be using them from now on.
Best price on the internet. Couldn’t believe the speed of delivery, from start to finish. After speaking to an advisor and paying, the product was in the post within 5 minutes. Yes 5 minutes! Received goods early the next day. Can definitely recommend this company and I will definitely shop here again.
Very fast and efficient service, yet caring too! Wanted to check if the level of moisturiser I was buying was appropriate to me as I was a first-time customer, I'd have no hesitation recommending The Derma Company to friends.
Really, really pleased with my first purchase of Environ items. Slightly cheaper than company’s I have previously used. Slight hiccup with my order (on my part) Customer Services was quick to notify & sort the problem.
Delivery was ultra fast! Thank you & will be using you again.
I’m pleased I found your website as a reasonably priced alternative to buying from individual sellers.
Upon my first purchase of an environ product, I received an email within minutes to ask for my skincare routine to ensure I was familiar with the product range and how to use them.
I emailed back and received a personal reply almost immediately which was impressive.
My order was with me within 24 hours which was fantastic, just in time for me going on holiday.
I’ll definitely buy from you again, thank you.
I honestly thought this was a big corporate company due to the amazing quality service I've received, I was shocked to see it's family-owned! I love the company and have ever since the first order - I loved the care behind it and not just accepting my order but emailing me to make sure that what I had ordered suited my needs and skin, I respected it massively. The quality service is consistently exceptional and the orders come SO fast, with amazing packaging, I can't fault the business one bit. The best company I've used, and to top it off the products stocked are amazing and have completely transformed my skin - I will be continuing to purchase, so thank you!
Always a pleasure to deal with The Derma Company, very competitive prices for good products, excellent advice available, very prompt delivery. I like the fact they are a family run business, the care given to good customer service shows.
Ordered a product after which I got an email from a lovely employee checking in with me regarding my skin care routine to ensure I am buying the correct product that would be suitable for me and my routine.
This was a first purchase from this company. I’ve used Environ products in the past and found this company online. The website was easy to negotiate and my purchase arrived within 24 hours….outstanding customer service in this day and age. I will definitely use them again
Have been using this company for a short while now, I must say, very impressed.Delivery is always prompt, and on time , to the exact time window you are advised.Pricing also very good. Would well recommend
Was recommended by my beauty therapist and after requesting my products I completed a short survey for safety in using the Environ range, my delivery was very prompt. Would be a nice touch if you spend over a certain amount some samples to try with the view to purchasing more products in the range requested.