20 customer reviews of Tobi
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Tobi Rating
Based on 20 reviews from Tobi customers, company has accumulated an average rating of 2 stars, indicating that majority of customers are not satisfied with its service.
Overall satisfaction rating ▼
This company sucks please don’t ever purchase anything from them/ not only do they never reply to your emails but they said my item shipped which I still didn’t get after 2 weeks. I asked for a refund since they won’t provide a resolution and they won’t even do that.
Adding filters for sleeve length and neck shape would save so much time. Overall, the filtering system is messy:(
Not sure why I had to enter a card number even though my store credit covered my entire purchase. Inconvenient and odd
This website is very easy to navigate. Payment is easy with many payment options. Also, the clothes are very pretty. My daughter loves it!
I like your products although I returned several items a while back and in purchasing again, it was confusing as to how to get the store credit. It wouldn't go through until I typed in my credit card number and just hoping I won't be charged anything.
The entire website is glitchy and not user friendly. One example is that you can’t set the size search to S it automaticallt selects XS. Some of the letters in the words are cut off. The search filter options are unhelpful. Needs major updates. On Safari /cellphone.
Nothing extraordinary- I dont love the website was formatted but thats just a personal preference- Im sure some people do love it though!
I wish I could have tried it on but they sent the wrong dress. They sent something else it didn’t fit and I can only get a store credit for my order.
The shipping is really fast, and the products are in great condition! I love buying form here for special occasions! Great service.
Very easy checkout process. The final step is made clear when the order will actually be placed, which I really appreciate.
It’s kind of weird that I have to put my credit card info to check out, even if my total is $0 because of store credit
I attempted to install your app, to save on shipping-but then had problems using my PayPal account-so I gave up
Would have liked to see the sales tax added before you put in your information for shipping and payment.
3 stars is for the fact that I'm supposed to get 50% off my first order for items that aren't reduced in price....BUT, EVERYTHING is already supposedly reduced! So I don't really get a discount for my first order. Misleading and disappointing!
Pretty straight forward check-out. Prefer to have instant online help and buyer feedback features. Maybe shoe sizing chart can include cm also for more accurate reference.
dresses are very cute/pretty, sizing is a bit odd, the tops are not cute though, customers come here for the dresses pretty much exclusively
I sent an email in response saying I've never received this item, and I will send an official email to the help email of the website with order number details to mention that I've never received this item
They have a no refund of original payment method that sucks if you don't like any of the dresses. Stuck with a bunch of store credit now and I don't like any of the dresses on this website. Do not buy from here
PayPal info should easily input data for payment. I had to retype my card info even though I selected PayPal.
I like how there’s variety’s of pretty dresses whereas it’s in the color white red or any other patterns.Very useful