50 customer reviews of trustedtechteam.com
Trusted Tech Team Rating
Description: Trusted Tech Team is dedicated to being a reliable resource for all software and technology support needs. Our relationship to the Microsoft Partner Network allows us to provide competitive pricing and authentic software and support, all with a much-needed human element.
TTT delivers unbeatable customer service, with experts in licensing and high-level technicians always on-call to answer your tech issues in-depth. Hate waiting? So do we. Our Account Managers and Distribution Team fulfills orders quickly and efficiently, giving our customers digital downloads in record time so they can move on to their next big project.
We go above and beyond the average software reseller because we built our business on trust. As active members in the IT community, we work to support our clients’ businesses and provide them with peace of mind. After all, we tech things seriously.
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But then, when I received my email, it did NOT contain the link to download along with the license key, but this...
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Hello,
Thank you for your order with Trusted Tech Team Team! We have submitted your order in for fulfillment, however, we need to verify a few pieces of information prior to the release of the licensing. Please contact us at your earliest convenience at the number below to ensure expedited fulfillment.
Trusted Tech Team Support Center:
*******140
Monday-Friday 6:00 am - 4:00 pm
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I'm like, "What?" Plus this... You "need to verify a few pieces of information prior to the release of the licensing".
What is going on here?
I have purchased many things online, including accounting software, theme software, plugins, etc., etc., etc., but never have I run into this kind of a delay for a delivery of online software.
I need the software TODAY! I paid for it TODAY! Why are you apparently making me wait for 2 days to receive my purchase? For goodness sake!
VERY unhappy with this!... and just to let you know, up until the point of that email, I had previously left a 5 star rating right after completing my purchase. That is downgraded to a 1 star because I was not immediately delivered my online product. This is pitiful service.
Professional, courteous, patient, respectful and bringing the 'mad tech skills' is how Julian rolls.
H worked through the techno gaffes I made allowed me the room and grace to do it best and as far as I could to process the deal and then when asked grabbed control of my computer and 'cooked' it. I've got everything Microsoft and will rock it from here. Thank you.
Have a blessed weekend.
1 Corinthians 14:40
But everything should be done in a fitting and orderly way.
Highly Recommended
Good Luck