9 customer reviews of vanitiesdepot.com
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Vanities Depot Rating
Based on 9 reviews from Vanities Depot customers, company has accumulated an average rating of 3 stars, indicating that majority of customers are satisfied with its service.
Overall satisfaction rating ▼
We bought 2 vanites from them , a 48” single Bristol vanity in the Vanilla color for the Guest Bathroom remodel and a 72” Double Bristol Vanity in white washed Walnut for the Master Bathroom remodel. Both are well built, strong, dovetail joinery for the drawers. Soft close drawers and cabinets. We bought them with the Solid Surface counter tops and sinks. Spendy but worth it
Beautiful piece of furniture! I could not love it more. An excellent experience from ordering to the quick delivery. A++
Still trying to get order correct
BAD SERVICE!!! Still being billed for cancelled order!!! We initially purchased a $2600 James Martin vanity in January 2022. Then we were informed there would be a several month delay and were offered a discount. After agreeing, we were charged the full amount BEFORE it shipped. When we cancelled the order, Vanities depot REBILLED for an item I cancelled. I have had to protest the bill twice with my credit card provider. As of today, May 23, 2022, the charge for a product I cancelled remains pending on my account. Decor Brothers billed me only after ordering an identical item which shipped within a few weeks.
Vanity, countertop and sink were delivered in a timely manner and all arrived in good shape. Installation had yet to take place.
Horrible customer service. I have been trying to get a hold of someone through email and phone, and no one has reached out or acknowledged my emails. I ordered a 82" double vanity set, and they only delivered one. My bathroom renovation started, and I still have not been able to get the missing part of my order. I am $3,000 down and with half of a vanity. I do not recommend using them due to the horrible customer service. Order #14410. I reached out to the carrier, and they said I need to contact Vanities Depot, but Vanities Depot is not responding.
They are totally awesome. One of our parts was damaged by a contractor and even though not their fault, replaced it free if charge! The vanities we got from them arrived quickly and packed perfectly. They are also beautiful!
It was exactly as described and a perfect additional to our home.
My vanity was chipped when received