18 customer reviews of visahq.com
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VisaHQ Rating
Based on 18 reviews from VisaHQ customers, company has accumulated an average rating of 3 stars, indicating that majority of customers are satisfied with its service.
Overall satisfaction rating ▼
Description: VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.
Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.
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you can't call them but you can chat with them which does help a lot
When they charge your money, they don’t follow up with you . After several phone calls and live chats? They will still not get back to you. Then when they finally get back to you. They don’t guide you through anything. They just demand things and when you ask for help on how to go about it , they don’t reply again. If I know it at all I don’t think I will pay your company for services. Regretted come through the company. I do not need your service again I want my refund asap because I will proceed to google and leave a message there too
Kenyatta Bryant is an absolutely awful human being. He is an incompetent employee and lacks basic level customer service. His communication and behavior is extremely disrespectful, but only via email. When on the phone, he shows his true character which that of a weak, small, cowardly man. If he is handling your visa, ask for someone more competent. He, admittedly, has no idea what is going on.
Dear sir / Madam I'm RAMESH MAN SHRESTHA from nepal .I'm citizenship of nepali . I want come to Ghana for tourism . So how can i apply visa for Ghana accra . So that i will asked you how will get visa for me and what is a process to visa. Here are not available Ghana embassy in Nepal .
I want to apply for visa request plz help me.i am so happy to solve my problem thanks in love teams
call centre no one answering the call. after holding 20 min to 30 min call automatically gets disconnected. !!!
This company provides information that contradicts every info coming from the Embassy and their service fee is so high but you don't feel that its worth their service.
Michelle Rovan and Flora Aballe are absolute rockstars! Both were very professional and had exceptional customer service walking me through the application process and answering every question I had in a timely manner. They were able to turn around my passport in a week from the submittal date. This was a week before my departure date. If you need a passport quickly, go through VisaHQ and use Michelle and Flora for your needs! Appreciate everyones help at VisaHQ!
unable to help me, really long waiting time between answers and they referred me to the ambassador. they didn't know any answers to my questions
On Tue, 17 May 2022 03:00:42 GMT Robert P wrote:
Have already done so and nothing, just like everyone else?
On Tue, 17 May 2022 02:36:38 GMT Robert P wrote:
Now you accepted the monies on the 22/3, now nearly 8 weeks later and your company does not have the decency to return the funds, it would appear by your reviews that this is a common occurrence with your company??!!
Robert P
“Not even worth writing, this organisation takes your money and then when they cany or wont provide the service pretent to send your money back, but it never arrives?
Stay away from them.”
Posted 1 week ago
Anonymous
Posted 2 weeks ago
Anonymous
“no help at all”
Posted 2 weeks ago
On Tue, 17 May 2022 02:33:16 GMT Robert Parke wrote:
No you need to allow the funds to be paid back that’s all?
On Tue, 17 May 2022 01:40:45 GMT Robert Parke wrote:
Hi,
That is an incorrect number?
On Sun, 15 May 2022 23:58:01 GMT Robert Parke wrote:
Thank You Angel
I got outstanding service. Thank you very much. Henry
I'm mechanic electrician welding still picture plumber wearing
Excellent 👍
good service
J'espère que mon approbation de visa sois réussi dans le nom tout puissant de Jésus-Christ
Toujours merci.
Amazing service and very clear
I apply for tourist visa in January now is my You guys take 5 to 6 month and I calling to the office no one answering I pay you guys you don’t guys give me the visa free very bad service You guys have
I apply for Torres Visa in January now May and I keep calling for my visa no one answering me is very bad service you guys don’t provide visa free we pay you guys