Walgreens

I had four (4) rain checks for Bumble Bee Salmon, a quantity of four (4)@ 2cans/$5. The calculation for each rain check is eight (8) cans for twenty (20) dollars. 4x2cans=8; 4x$5=$20. Simple algebra right? The first time I went to 'cash in' one (1) of the rain checks, the Assistant Store Manager (I THINK his name is Ibrahim) rudely, obnoxiously, and disrespectfully denied to honor the rain check by telling me, "yes, I understand the math, but you are only getting four (4) cans. I bought the four (4) cans. Of course, I filed a complaint online about the incident. I then received a phone call from the Store Manager, Mr. Momon, August 9,2017, 8:24 pm. He and I discussed the incident. He was very professional and accommodating. He assured me that an incident like that would never happen again, that he spoke to his store clerks, and Walgreens were informed to honor the remainder of my rain checks. To this date, I still have all three (3) rain checks. I have been back to the Walgreens Store located at 361 Bergen Street, Newark, NJ 07103, on at least eight (8) occasions to 'cash in' the remainder of my rain checks, and on every occasion, the cashier, or manager in the store at the time did not understand the 'simple math' of calculation regarding the rain check; thus, they refused to honor my rain check. I think it was a pre-meditated plan set-up by the assistant store manager; undermining, Store Manager, Momon, instructing the cashiers of the day to not honor my rain checks. All of the cashiers at the Walgreens at 361 Bergen Street, Newark, NJ 07103, and lower level managers, need to be fired. I was about to file a law suit for not honoring my rain checks. I still might. I am giving that Walgreens another chance. I called one of the higher offices last night and filed another complaint with the Deena, 07332457, 10. 4. 17,4:57 pm. Deena told me that she will forward my complaint the Regional Manager, Mr. Patel, who is responsible for all the Walgreens in that regional area in New Jersey to follow up. I was told that it may take up to three (3) business days for a response. I await his call. The customer service and math skill to understand a simple rain check at the Walgreens at 361 Bergen Street, Newark, NJ 07103 from the cashiers, and lower level managers is the "WORSTEST", OF THE WORST. If ever in Newark, NJ please DO NOT go to that Walgreens. There is a Walgreens in Irvington on Springfield Avenue. FREAKING UNBELIEVABLE!

My husband and I have shopped at drugstore.com for years with no problems - until recently. I purchase a very costly cream which is like a miracle for older women who wish to keep their necks youthful. However, it must be used twice a day to truly work. I ordered it in March and it never arrived. After 10 days I telephoned and found that my order was sitting at the shipping point and, inexplicitly, no one knew why it hadn't been shipped. I was told it would be shipped immediately. It was but I received two identical orders, one of which I had to take the time and trouble to ship back. At least Walgreens credited my credit card for the second order. Running low on the cream, I ordered it again, but when it arrived the box contained a bottle of foundation make-up so cheap it wasn't even packed in it's own box, but just rattled around in the shipping box along with an invoice for $108.80. Now I'm completely out of the neck cream and drugstore.com is out of it, too. I only hope that the assurance that my account will be credited the $108.80 as they promised is true. I will NEVER shop at drugstore.com again and urge everyone else not to, either. They don't deserve to be in business!

It won't allow me to give a business a 5* rating. Which is frustrating. If site jabber is legit, why is it forcing people to give false 1* ratings. I would like for this review to have been of Amazon. Which I love btw. I will be dropping Prime because Walgreens took out the 2 day delivery for Prime members. Well everyone actually. 2 day shipping does not mean 2 day delivery. I have to pay for 1 day shipping to get anything sooner than 5 days. Which means I will probably be buying a lot of stuff from other sites. Instead of buying every little thing from Amazon. Because it's faster. And I have found that I can get stuff like tablets a lot cheaper from Game Stop. Who knew. If I'd of known. Which if they hadn't removed my only Prime benefit I used, I never would have known. But I will always be an Amazon customer. They have awesome customer service. I have bought and returned 3 tablets in less than a month. Each time they gave me an advanced refund. Meaning they refunded my money before I even sent the items back. Which is awesome. That means I don't have to wait to buy my next item. They also pay return shipping and give you the option to choose to have UPS pick up the return from your home. And they set it up. No printing your label. And if you have to have a label because UPS pickup is not available, they will mail you a label if you do not have a printer. So returns are hassle free. Customer service is usually friendly. I have run into the typical shouldn't deal with the public types. But they aren't the norm. More often than not, their representatives are helpful and curtious.

The worst possible site ever. I cannot honestly believe the utter incompetence of every aspect of their service. If you want to pay for a headache and still never actually get your product I might consider it otherwise STAY AWAY! First I placed an order for 2 boxes of Daily Contacts and 2 weeks later had not received my contacts. I looked on their site and realized the order was considered complete and the contacts were supposedly delivered a few days before by Lasership, which was obviously not the case. At this point I was running lower and lower on my dailies. I called immediately and explained my impending shortage. The call rep seemed somewhat helpful and assured me she would overnight my contacts as Walgreens had gotten lost Appeased I hung up. The next day I waited in vain for my contacts. I called yet again. This time I was told that they couldn't process my contacts as they had faxed my dr the day before and hadn't heard back. Somehow they needed to do this now, despite the fact that they had already shipped contacts and were just sending replacements?! Of course no one had called and notified me of any issues despite their mess up and my having told them that I was now very short on contacts. I had to call them after my contacts were supposed to be there the 2nd time and weren't. I was angry and they agreed to cancel my order completely. Of course, they only cancelled the order that I wasn't actually charged for because it was the replacement and not the one I had been charged for but never received. So tomorrow I will be calling the 4th time. WHAT a waste of time. I still have no contacts nor will I be receiving them. THEY ARE THE WORST! Cannot stress that enough. I am writing this review because they do not deserve to have anyone's business.

Such a long story basically staff member was yelling at everybody to social distance which everybody was social distancing I get up to the register with my children I am buying cigarettes and she wants to see their IDs let her know that Walgreens are minors like too little for ids and that they don't have IDs. I shop at the store everyday and have never had this problem as a matter of fact every time I have gone to the store this girl is asking to take a break and sitting outside smoking. So I called to talk to a manager or get a name of the manager she lies and say she is the manager not the girl at the register and when I explained my issue she starts screaming on the phone about social distancing had nothing to do with cigarette issue that I was talking about. I am beyond pissed I buy beer and cigarettes there every day with my children I have never had to deal with this girl as she's always on break smoking.My thing is if they had IDs and I was able to present them obviously they're not of age so then what that was the most moronic thing I've ever experienced. I will take my business elsewhere roughly $200 their weekly if not more! Wake up Walgreens you need to fix your problems

This is the worst ripoff I have even encountered on the internet. I sent in my prescription and did not get my contact lenses until almost a month later. The first pack I open had a tear in it. I contacted vision direct and this was their response.

"Dear DR,

Thank you for shopping at Vision Direct. This e-mail confirms that we have
Issued a credit to your Vision Direct account in the amount of $10.83.

To use this credit, simply shop at Vision Direct and place your order. The
Credit amount will automatically be deducted from your order total. If the order
Total is less than the credit amount, a credit will remain on your account.
This credit is good toward any purchase on the site.

Again, thank you for visiting Vision Direct. If you have any further questions
Or concerns, please reply to this message at *******@visiondirect.com.

Vision Direct
*******@visiondirect.com
http://www.Vision Direct"

I opened the next pack of lenses and Walgreens seemed a little gummy. That is the onlt word I can use to describe them. I bought a years supply of the Biofinity multifocal contacts by CooperVision. They are supposed to be 30 day wear and while they say it is not recommended to leave them on over night you are supposed to be able to if you want to. 3 days later the contact folded over and up under my lid. I took it out and put it back in the solution and waited 48 hours and tried to put it back in. It was too gummy and kept sticking together and I could not get it in. I contacted Vision direct and told them I have 8 boxes for each eye since the prescription is not the same one each of my eyes and that I am not going to keep 16 boxes of contacts that I cannot use. They told me to open another box and that maybe that box was defective. I got off the phone and tried it the next day and within a week the same thing happened. Now I have opened 4 boxes in total and told them I wanted a replacement or a full refund. Then they have the nerve to tell me they don't take opened boxes and I can send back the other unopened boxes for a replacement if they are not opened.

Why would they tell me to open another box only to tell me I can't return an opened box. I sent back the remaining boxes and I called them up and told to give me a refund on the unopened boxes. The customer service was horrible and they said they will have their quality control look at the contacts but they cannot give me a refund they can only replace them. I said why would I want you to replace them when I know they are poor quality. Then they told me to call my Doctor and get a different prescription.

After that I e-mailed them several times and they never responded. My Doctor gave me a 30 day pair as a trial and I wore them for more then 30 days but not 30 days in a row to test them out before I invested in a years supply. I know it was not CooperVision, Biofinity Multifocal or the wrong prescription because I tested them. So that is it. I am stuck with contacts that after 3 wears are garbage. They curl up, get misshaped and slip to the corners of my eyes within 20 minutes of wearing not to mention it takes almost 20 minutes to insert them because they fold over.

They sell contacts after their expiration date and just repackage them according to my Doctor.

My warning is do not try to save a few bucks and order from these people because if you have any issues they will ignore you. Pay the mark up that your Doctor charges because in the end you will wind up paying more by replacing them and will not be able to get the time back that you wasted trying to put them in.

I am now part of a class action suit against Visiondirect.com.

What a waste. Someone really needs to go in there and regulate this company.

Walgreens mail service received my refill order for six meds on dec. 5. Walgreens claim they filled the order on December. 6 for delivery by dec. 13.on December. 27 I called and told them I had run out of meds and the rep said they would overnite deliver. First lie. Three days pass with no meds. I call again on December. 29 and rep in effect claims they never promised overnite delivery and they would call me back in four days. Second and third lies. No call on Tuesday so I call them on Wednesday and they claim they can't fill prescription on my plan since the meds were so recently filled. I explain that I called delivery service and they say I didn't get delivery because Walgreens never placed the meds with them. Walgreens however keeps looking at their computer and seeing a pending note. I explain to them that if they would call their delivery service they would find prescriptions never reached their hands. So, they call my Dr. and get half of my prescriptions reordered and call me telling me my insurer won't cover cost since per their records I just had these meds refilled on December 5. Apparently Walgreens wants to treat an order for vital meds as having been delivered since they are too lazy to call the delivery company and too cheap to send the medications and to sort out where they screwed up in the first place. I am meanwhile at risk of heart and stroke problems and am suffering, insomnia, headaches and nausea while they continue their grossly negligent inaction and continue to lie.

Case in point: a few days ago I went to refill three prescriptions. Just a few of the problems:. Would not let me change credit card info. After entering order, site hung. Checked activity list a few minutes later and no order entered. No email received. Tried to re-enter order. Same result. No way to email them about their problems. For hours and hours, their "24/7" Chat said agents busy. Next day I get email from them saying "insurance problems" with the order. No way to contact expect to phone. No email. No chat. Then a "your order has shipped" email comes in! I borrow a phone and call local store. Takes forever to get a person. Walgreens cancel the order, as I request. Hooray. Next day, I get more insurance problem emails and if I don't contact them the order will be cancelled. I don't call again. Next day they ship the orders anyway!

Talk about messing up on the basics. (And yes, I moved my prescriptions to another pharmacy. Too bad because I enjoyed interacting with the local store staff.)

Dear Fellow Consumer,
I am writing to apprise you of an undesirable situation occurring at Walgreens #3239, 1 S. E. Third Avenue in Miami at approximately 7 p.m. the evening of January 3rd, 2021, which poignantly contradicts the denunciation of "hatred, racism, stereotyping, and bigotry in any form" issued by Walgreens CEO Stefano Pessina on May 31,2020 https://news.walgreens.com/press-releases/general-news/a-message-from-stefano-pe...⇄ This particular malfeasance occurred exactly three years and three days to the date of the last time I entered this location or patronized any Walgreens, due to a 2018 encounter detailed subsequent to this electronic mail.

Nonetheless, please know that posterior to that instance of discriminatory harassment and racial profiling, I was exhorted by several managerial and executive parties within this establishment to give this chain ‘another try'. After three years, one ongoing global public health crisis, countless lives lost, a purported shortage on shoelaces at what appears to be a national level, and domestic and international turmoil related to matters of race, law enforcement, and social justice, these factors converged for me to do just that—with a striking, and ominous, similitude of results meriting unbounded ignominy.

When I entered the foregoing Walgreens location on January 3rd there were two employees at the register close to the entrance—one an older woman whose hair appeared to be died blonde, and another who was younger with dark hair. Both of these women appeared to be Hispanic or Latina. Walgreens were ringing up customers during my ingress; each eyed me and offered no greeting, welcome, or any other acknowledgement of my presence.

I ambled the length of the store and perused perhaps two aisles prior to finding items pertaining to shoes. As I discerned this section, I heard a sound close enough to catch my attention, despite the music I was listening to ("A Prayer for Everybody", ironically enough) in my portable player. To my considerable disconcertment, the darker haired woman had suddenly appeared perhaps two feet from my right leg and was feverishly taking items off the lower part of the rack and replacing them, seemingly at random. This occurrence was startling enough to enthrall me for perhaps 15 seconds, during which time she rifled through these products at a rapid velocity.

Despite her propinquity, which was close enough to touch me, this employee remained reticent, as though ignoring me.

I found the abruptness of her appearance, the expedience of her actions, and taciturn nature more than a little unsettling and antipodal to a normative shopping experience—as well as eerily similar to my previous visit to this store when, without provocation, I was followed around it. Consequently, I engaged her by remarking "fancy meeting you here," and bantered with her about her vocation.

Perhaps a minute passed in this way until, as I anticipated, as soon as I left that aisle, she did too. Whatever task she had contrived in order to monitor me evidently wasn't as worthwhile as ensuring that I, while in the store, remained in her purview. She moved to the end of the aisle and watched me leave as she spoke into a mobile communication device; I conjectured her conversation pertained to my location in this establishment. I headed up an aisle towards the egress, disturbed that I wasn't deigned worthy of talking to or assisting yet warranted, purely based on my arrival, exceedingly close scrutiny and pursuit wherever I happened to be in these quarters.

She walked up a different aisle to the front of the store, at which point I turned around and walked up the aisle she did. When I reached the front she was ringing up a customer and the blonde woman was clutching a mobile communication device while she was about to traverse the aisle I was originally walking up—until she saw me come up another aisle, then no longer went anywhere. My pursuers, it seemed, had shifted, but the pursuance persisted.

It was obvious I was the sole target of these employee's attention and was considered polemical or a threat requiring excessively close trailing and supervision—yet not greeted, assisted, or acknowledged as all customers should be, especially since there were no more than five consumers in the store at this juncture. It was disenchanting, choler-inducing, and saddening that after being urged by the powers that be to give both this chain and this specific location another opportunity and, having few other expedients to find shoelaces (which this store didn't contain), my experience paralleled my previous one, resulting in a personal reaffirmation to no longer patronize Walgreens.

Before leaving I harangued the dark haired employee for stereotyping me, racially profiling me, failing to assist me, shadowing my movements, and harassing me about the store solely based on my intractable physical appearance. This misadventure confirms that:

I was justified in initially vowing to discontinue patronizing this establishment,
all the managers and executives who attempted to dissuade me, implying my 2018 encounter was aberrational and had been remediated, were markedly incorrect,
and most of all, there is something severely perverse about this particular Walgreens location which, I implore you to consider, is likely indicative of this establishment as a whole.

It is far from coincidental that following three years' time I endured, for all intents and purposes, the exact same experience as that which initially drove me from being a lifelong Walgreens customer, which I had loyally patronized since pubescence. It is not mere happenstance, but rather some systematic practice occurring at this location to subject men (and likely women) of African descent to such behavior, forsaking their access to service, civility, or common courtesy as consumers, viewing them as liabilities or hazards instead of customers, and treating them with a marked variance from how other customers are routinely received.

Consider the energy, resources, and orchestration required for this undertaking on January 3 and for any other day when others who don't inform you of such maladjusted actions endure similar pernicious subjugation. Imagine how this dark haired woman must have stared at the store's mirrors, eschewing her other responsibilities, in her vigilance to track my location. Envision her changing course in her pursuance, as I searched for shoelaces that she or the other employee refused to direct me to, while monitoring me. Consider the sanctioning of her action on behalf of the older employee who was likely the on-duty manager. This confluence of events doesn't occur haphazardly, certainly not over a period of three years in which I underwent the exact same experience at the exact same location.

Please also know I entered well over half a dozen retail locations in the downtown Miami area, from Ross to establishments at Bayside such as Footlocker and Champs, prior to accessing Walgreens this evening. I was amiably greeted, assisted, and even advised of other potential locations to get shoelaces by each of these retailers. This fact is further testament to the pervasive debauchery governing the practices at Walgreens #3239, the perfunctory nature of whatever remedy was posited as redressing my previous debacle there in 2018, and the manifest unfairness and duplicity routinely utilized by those that work and train others there.

Walgreens should be extolled for its efforts to counteract stereotyping and bigotry by unlocking beauty products frequented by those of African descent, which it announced in June of 2020 https://www.businessinsider.com/walgreens-cvs-to-stop-locking-up-black-beauty-pr...⇄ However, employees such as those mentioned in this letter, their behavior, managers, and champions within this organization who not only support but countenance such chronic, discriminatory actions undermine all of the values espoused by Mr. Pessina, and those of this organization as a whole.

As indicated in my previous correspondence in 2018, I refuse to become inured to another's shortcomings, and certainly won't spend any money to do so—and will adamantly beseech my friends, family, and whoever will listen not to do the same, either.
Sincerely,
Mr. Harassed

Walgreens feel like wrong Rx contacts, very blurry and give me migraines. I tried another pair, still can't see well and had to squint my eyes a lot. Went and got some from Target, perfect! Same brand, same Rx. I called and this lady with a BIG attitude answered the phone and offered me 25% refund for store credit on only the unopened boxes? Really? You're customer service or customer hustler? Stupid lady actually argued with me how it's not their fault if manufacture has defect, after explaining to her that if I bought a coffee maker form Walmart and it didn't work, I can return it, and she still replied it's not their fault! Yes it is you dumb-ass because you're the retailer and it's your responsibility to make your customers happy and be accountable. After a few minutes I just exploded on her, no bad words, just are you listening to yourself? You take a month to ship and then you tell me I'm stuck with them? You people should be out of business and the way you are doing business, you will be soon because you will only scam me ONCE! And if you can't be nice or even act like you are then don't call yourself customer service representative coz you represent the scammers that hired you, you big attitude and little brained girl!

Observing operation at Walgreens pharmacy located at 78th and State Avenue in Kansas City, Kansas was a wonder to behold. It is a modern drug dispensing facility with computer oversight, featuring a drive through, two service lines, an information window and a huge alphabetical prescription holding rack containing drugs for A to Z recipients, ready to dispense.

The first time I was there to have a prescription filled, the two service lines were six and seven persons deep and the drive through window processed a steady line of prescription orders. (Eat your heart out McDonalds!) From what I could see there were a half dozen or so pharmacy techs of various nationalities scurrying about keeping the drive through window supplied and placing orders in the holding rack. It was by far the most intensive activity in the entire store and undoubtedly responsible for Walgreens 2016 billion dollar profits. It is for all practical purposes a highly successful retail network pharmacy. But what about real healthcare?

Only one pharmacist oversaw this circus of activity that I could detect with who knows how many unseen individuals behind the scene hastily filling little plastic pill bottles with various medicines. It was Obamacares assembly line medicine in full operation, a boon to the fortunate few who hold exclusive distribution status.: The Obama administration decided to make a deal with the PhRMA to get them to support the legislation, he told Morning Consult. PhRMA got a number of favorable provisions in the legislation.

As you might expect, in any quasi chaotic operation born of special interest deals, things were bound to go wrong. In the multicultural - multinational drug market, the mission statement is more important than the reality of care. Walgreens president, Greg Wasson claims: One of the most unifying forces behind Walgreens 113 years of success is our purpose: to help people get, stay and live well.

Really? But shouldn't that process commence by ensuring that patients obtain ALL their prescribed medicines and not someone elses? After arriving at Walgreens about a month ago, I had requested my prescription records be transferred to Walgreens from CVS. You AREN'T ALLOWED to retrieve your own prescription from a pharmacy under Obamacare; it has to be requested by ANOTHER PHARMACY.

On March 27th, I went to get my 2nd prescription filled that clearly indicated there were two remaining refills on the bottle. However, I was told at the counter that Walgreens had NO prescription records for that medication. I informed them you should have the records as I had requested them to be transferred from CVS the last time I was at Walgreens. But I had to request the transfer of my 2nd prescription a second time and indicated that I would return on Wednesday of that week to pick it up.

When I arrived at the counter on Wednesday a multicultural tech informed me that my pain killing medication was ready. I didnt have a pain killing medication, I replied. Oh, then your Prednisone prescription is ready, the tech said. I dont have a Prednisone prescription either; I wouldnt take that stuff I replied. Makes you wonder if diabetic customers are getting the correct medication and dosages, hmmm? Nothing quite like being knowledgeable about whom youre serving.

But regarding my 2nd prescription they said: CVS didn't send that prescription to us because you have no refills remaining. But that wasn't true as the prescription vial I handed Walgreens clearly displayed TWO refills and it had not yet reached the 12-month expiration limit.

The pharmacy didn't seem to care about the administrative foul-up and refused to honor my request for a few emergency pills to hold me over until I could get the doctor to write a new prescription because as their pharmacist told me. It wasn't legal. KMART did this regularly. So was it legal to push off narcotic pain killers and prednisone on me because they mistook my identity? It doesn't invoke much confidence on my part in their professional capabilities. Instead they had my third prescription ready (which I didnt need) and tried to get me to take that in lieu of what I requested. The service there feels like 'Give me the money.,. Shutup... get out! Starting to get the picture, yet?

Discussion with the pharmacist led to an agreement for Walgreens to contact my doctor and their automated system would then call me when my 2nd prescription was filled. But, there was no call from Walgreens automated system and I had to call it myself (and my doctor) to find out that my prescription was ready to pick up nearly a week later. It doesn; t matter what you arrange with Walgreens, you will only get what they decide you can have. Is it just me? Well, read some of the 1220 Walgreen complaints and decide for yourself. (https://www.consumeraffairs.com/rx/walgreen.html)

UPDATE 1/24/2020: Recently my doctor put me on a new blood pressure medication starting at 0.1 mg dosage to allow me to increase it gradually as needed. It's common for physicians to allow patients to adjust dosages of their medicines because a given drug doesn't work the same on every individual.

I started the new Clonidine prescription on Jan 11th with just 30 pills continuing on the lowest dosage for about a week. The numbers were moving in the right direction but I decided I needed another small increase and so I went to 0.2 mg. That change got me closer but I still needed a bit more. I increased to 0.3 mg and was finally where I needed to be but had used all but 4 of the original prescription. At this point I had three days left before my next doctor's appointment and since their were 5 refills listed that could be refilled before 1/08/21 so I headed to the pharmacy to get a quick refill to avoid shorting dosages before my doctor appointment.

When I got there I handed the bottle to one of the staff who promptly told me they couldn't fill the prescription before Feb 9h
Because this restriction was on the label. Well, I was a little surprised because this was a brand new prescription and no one new if the original 0.1mg dosage stated on the label would work. So I asked the tech if I could just have a few extra tablets to carry me over the week end. Something I never had a problem with at Kmart; the pharmacists there always accomodated my requests.

The tech excused herself and went back to see the pharmacist. When the woman pharmacist came out, I explained I just needed a few pills because it took a bit more to get my BP under control. The young woman immediately got upset and asked If the doctor approved my taking the extra pills. How could he know how many I needed. It was a brand new lowest dose medication, any of three dosages might have worked, who knew until I took them. Well, she flatly refused to give me a few extra pills to tide me over because the doctor had not approved my taking the extra pills. I had to call the doctor, get a revised prescription which the doctor's staff sent electronically to the pharmacy. When I called to confirm the pharmacy computer wanted me to pick up the prescription the following day. Note that there is no real change here it's just for the same 30 days at the same dosage. How stupid are Walgreens Pharmacy people?

I told the computer I need it today. The computer finally said I could pick up the prescription after 3:15pm.

Well by now I'm getting pretty hot under the collar. I arrive and the tech said It would be ANOTHER 20 minutes before it could be filled. I exploded since I had been told it would be available after 3:15pm and I arrived at 3:20pm.

I told the tech there is no reason why you people should have denied me a few extra pills to tide me over because the medication was not opioids or narcotics. Well the pharmacist heard the commotion and came out, I reiterated what I told the tech and repeated it was a new medication and I didn't know what dosage would work so the doctor expected me to find the level that worked for me. It wasn't rocket science, it was just blood pressure medication.

She then claimed that I didn't say that before. Well I didn't use those exact words because I thought she was smart enough to realize it was a new medication not in their system, it was a very low dosage and I only needed a few pills NOT a whole bottle. It was really a non issue the woman obviously lacks common sense.

Again I told her it was not for opioids or narcotics but she responded it was blood pressure as if I was getting something dangerous like nitroglycerin. I told her it was NOT her responsibility to take care of my blood pressure and to mind her own business. I additionally informed her this would be written up AGAIN on Site jabber. And maybe when there are sufficient reads to impact Walgreens business maybe they'll stop the bull$#*!. This is the worst pharmacy I have ever had to deal with, staffed by minimally qualified people and professional morons.

CVS and Walgreens are battling it out to control the market for prescription drugs so customer care is way down the line. Patient care comes in number four right behind legal liabilities, HHS directives and company policy. Emphasis is on pushing the distribution sales of prescription drugs to the dehumanizing level, everything else is secondary.

I arrived at Walgreens on April 3rd to pick up the 2nd prescription, the pharmacist waited on me directly. I informed him that Walgreens automated system didnt call me and that I had to call it instead. He did the usual security check with my birth date and then asked me to type in the last four digits of my telephone number which the system didnt take. This suggests that I quite possibly could have left Walgreens with narcotics never prescribed for me because of their malfunctioning system. He continued to try to get the system to accept my phone number and I finally had to tell the Pharmacist to ring up my charges as he wasnt responsible for the malfunction. It was the people who installed it. They could play with their computer later; I just wanted to complete my business and leave.

My first hint that Walgreens was more a greed driven enterprise than a healthcare outlet occurred when I was forced into their system from the collapse of KMARTs pharmacy. And mind you, not that KMART provided inferior products or service but it simply wasnt as good as Walgreens in marketing their slice of the Obamacare drug cartel. KMARTs final pharmacy closure sent my prescription records to CVS, the bottom of the birdcage in prescription medicine.

The reader is well advised to seek other drug store providers if at all possible.

I won't order from this company again! I ordered lenses on 8/18/14.24 hours later notified of problem with payment (I didn't realize the bank cancelled my card to protect it due to data breach at a local store). I put in another cc. No confirmation that it worked or didn't work. Several weeks later I hadn't heard from them (no lenses) so I called and learned Walgreens were on back order. No indication of payment problems. I called again (5 weeks later) tonight and was told they had a problem with the cc. I put in another one. They advised it went through on the 2nd cc tonight. I didn't change a think with that card! Now they are saying the order has to go to the manufacturer to be filled. (back order usually means their shipment is delayed. Now I come to learn they don't get shipments!) So I now have to wait another 4-10 business days. I've been without lenses for several weeks now. This might have been worth the delay if they had been deeply discounted-- but they were the full retail price. Apparently the mfg. Doesn't allow discounting of this lens. There was no benefit to using this company whatsoever. Next time I'm going back through my dr's office or some other vendor. Their customer service agents are of little to no assistance. When they ask if they can be of further assistance and I asked what can you do for me? DEAD air... They don't have authority to offer any real help..

After reporting fraud to Walgreens corporate. Ryan the pharmacy manager is still allowed to commit fraud. He had someone call claiming to be a manager!
He manipulated my walgreens rewards card! Obviously the IT department could track this. Walgreens didn't.
DO YOU TRUST WALGREENS
This was the second BAD experience with Walgreens, Santee 9805 Mission Gorge.
The first incident: We caught the female pharmacist that filled the pain rx was SHORT. PILL COUNT DID NOT match the prescription.
She was besides herself that we counted the pills. When only half were recieved. Hmmm. She said why did you count the pills. Walgreens tried to sweep this under the rug with a 20.00 gift card. Please double check all prescriptions from Walgreens as they condone this type of activity. Needless to say this female pharmacist hasn't been seen in some time.
How funny. At this point Walgreens condones this behavior. Pretty sad buyer beware. CVS down the street on Mission Gorge and Cuyamaca accommodated with. Loved the service, loved the clerk and Beth the pharmacist rocks. Thank you CVS!

Walgreens is definitely the only place I will get my prescribed medicines!
I have shopped at several Pharmacies in the past 45 years. One Pharmacy neglected to pay attention to the Contraindication Alerts, gave me two medications that are NEVER allowed to be prescribed together, and I nearly died. Other Pharmacies have not made that drastic an error, but I have found that many Pharmacies will charge more than Walgreens should. This has digruntled me, and made me feel that Pharmacists just cannot be trusted.
Then, I began to get my prescription drugs from Walgreens. I have been with them many years, and not once have they made a mistake. Correction: they made a mistake one time, but not a serious one. They have correctly filled several hundred prescriptions for me. I had been very ill, and now, though I am still disabled, I am much healthier.
The staff at Walgreens' stores are unfailingly polite, helpful, considerate, and truly give the best service.
The Pharmacists will ALWAYS answer any questions I have about medications. Sometimes, they even offer information before I can ask for the Pharmacists.
I am not thrilled with the prices on the vitamins, supplements, or ace wraps. They also do not carry all of the products I usually buy.
However, for a Drugstore, Walgreens hands-down scores the highest ratings from me EVERY TIME!

Ever since Walgreens took over Rite Aid in Methuen Mass, the customer service at the pharmacy has tanked. It's almost as if their mission it to make it as difficult as possible to pick up a prescription or drop one off. Today I brought in a new prescription for my dog who is having seizures. I gave all the info requested. I leave and receive a call 10 mins later that I have to go back and give them my license before Walgreens will even begin to fill the script. I have been going to this pharmacy for 14 years! They know me. I ask if I can text a copy of my license or email it. No, I have to go in. I go back and all they do is write down a number from my license... where is the customer service here. I should have been able to read the number or send a copy of my license. Oh and now I'm told they don't have enough for the full script so getting one script filled will take 4 visits of waiting in a line. I asked for a flu shot a couple months ago and the pharmacist was frustrated with my request telling me she was busy restocking something. So I said I'd get another time. Next time I ask, they are all out of it. It's as if their goal is to make everyone wait as long as possible. On the off chance you go and there's no line, you can get excited thinking you'll be in and out. But nope, 6 people behind the counter and you STILL stand there for 5 mins before they ask for you. By that time, there are others waiting behind me. I live close to this pharmacy but may be switching to another pharmacy. It's awful.

I have used Vision Direct several times, and my most recent order has left me extremely dissatisfied. Vision Direct engages in deceptive and misleading advertising practices particularly when it comes to their "overnight shipping" offers. I placed an order on 9/2 for contact lenses and chose the "overnight shipping" option which, thankfully it was free per their 2-3 emails advertising it, but I would have paid anyway since this was an emergency situation. I'm sure glad I didn't.

The page stated 1-3 days to get the contacts from the supplier - fine, I was hopeful. Walgreens are a middle man and do not keep all their contacts in stock. I certainly wish they would make this more clear in their email correspondence, as it is pretty deceptive to customers, particularly ones who are just re-ordering.

I would assume, since it was a holiday weekend, my order would ship the following Tuesday, 9/8 at the LATEST and I would receive it 9/9. AT THE LATEST. Quite honestly, I think this is absurd considering Amazon has figured out how to ship things to people on a random Sunday afternoon when they order on Saturday, but what can you do. My order did ship on 9/8, however, is not scheduled to be delivered until TOMORROW, 9/11 via Lasership. They ABSOLUTELY did not ship this order overnight. I could have biked to New Jersey to get them and biked home to DC in that time twice.

Not only did it take my contacts NINE days to arrive and SIX business days when I ordered them OVERNIGHT (plus 1-3 days to receive from the manufacturer), but their customer service was simply appalling. Form responses, vague responses, and nothing to ensure they would be retaining me as customer at all. They simply do not care.

DO NOT order from this company unless you are prepared to wait. Deceptive advertising in their email offers, terrible customer service, and long waits. 9 days to receive an expedited order in this day and age is UNACCEPTABLE - anyone who requests overnight shipping expects some urgency! DO NOT pay for their overnight shipping. I am so glad I did not.

I have been in ridiculous situation tonight at your 1138 W. Tennyson location, particularly to your pharmacist, named Binh and two other customers service at your pharmacy Dept, male name is Ramon and other female didn't get her name, but so sad when this two customer service can't say anything good in general matter without being manipulated by Mr Binh, Walgreens right away sway on his side and I can tell they needed their job, but really sad can't be a human being.

Tonight I have taken two witnesses for what happened, these people were happen to be there when your pharmacist was lying back and forth about my father's Prescription and they were willing to testify what really went on, since I'm positive your employer mentioned earlier, Ramon and other Customer Service at that time will not say anything against the said pharmacist, Binh. So I decided to asked other customer witnessed the incident, they are 1. Tyranesha Dunn *******912 and 2. Tammy Davis *******289, the witnessed how they said my father's Prescription is ready and is why I walked to Walgreens and tried to pick up my father's Medication which was transferring from South Lake Tahoe, Ca these medication was supposed to call in when I *******@9AM and tried to call Raleys Phar from Lake Tahoe to find out if Meds has been transfer that's was 5pm and Raleys said (Susie) No one called or fax... then. I called Walgreens back and insisting they called it I. Already and even fax it to Raleys, then I called back Raleys and they said at that's very moment walgreens or Binh on the other line about the transfer. I was upset already for all the lies and when I came to walgreens and had argument with Binh and still lying to his teeth, while telling me the Prescrituon is ready. Till he gets mad and MADE THE CALL NOT TO GIVE MY DAD PRESCRIPTION. AT ALL... that's the timeI went and get all the info and went to local authority and file a complained IN CASE SOMETHING HAPPEN TO MY DAD. AND THATs what happen

Regardless what took place this evening! MY QUESTION IS DOES YOUR PHARMICST HAVE THE RIGHT TO REFUSED TO GIVE MY DAD PRESCRIPTION WHEN IT WAS READY AND FILLED,... AND AFTER SAYING THAT BACK AND FORTH LYING ABOUT PRESCRIPTION NOT BEING READY... AND WITNESSES HEARD THAT AND EVEN SAW THEM LAUGHING AT THE BACK COUNTER. I AK GOING TO LOCAL NEWS PAPER TOMORROW TO MAKE SURE PEOPLE ARE AWARE ABOUT YOUR POLICY PER BINH, THAT HE CAN MAKE THE CALL OR REFUSED NOT TO GIVE PRESCRIPTION... YES I CAN UNDERSTAND TO REFUSED SERVICE TO CUSTOMER WHEN TIMING IS RIGHT BUT NOT WHEN IT WAS ALL READYAND BECAUSE HE GET PISSED OFF WITH ME, HE MADE THAT CALL AND BANNED MY FATHER PRESCRIPTION IN THE FUTURE.

PLS MAKE ME UNDERSTAND?

Sincerely yours,

Maritess Musni Daughter of Esberto Magpusao ( father name on Prescription)

Just received 7 ordered items, including a very large (33.8 fl oz) bottle of mouthwash and 2 hair mousse. I will never order from Drugstore.com again! Both caps were off the hair mousse and one of the dispenser tops was broken off. Why? Because Walgreens just threw everything into a box, unwrapped, put some minimal bubble packing material on top and shipped. The box was large enough that everything rolled around the bottom totally unsecured. My last order was packed the same way -- a large bottle of liquid laundry detergent in with several small cardboard boxes and two small tin containers of tea bags. All but one of the boxes were deeply bent and even one of the metal tins. I called them and they offered to refund my money if I returned the damaged items to them. It was not worth my time and I wrote it off to a one-time careless and sloppy packer. It was not an anomaly! Obviously this happens all the time. I guess they figure most people, like me, won't bother to return items, and they don't care if people are happy with the condition of their order.

There shipping is a scam and Walgreens don't even have the lenses they are selling to you. It takes forever, if you will ever get them at all.
Vision Direct advertised lenses with a discount price. I bought these lenses and PURCHASED 3 DAY SHIPPING. They did not disclose that it takes several days to process BEFORE SHIPPING. They DID not disclose that their 3 days shipping was not a GUARANTEED SHIPPING THRU a reputable service (i. E. UPS or Fedex) which guarantees. I ordered the lenses expecting them in 3-4 days. Twelve days later no lenses. They said they were going out that day. I PAID for 3 DAY SHIPPING. But they sent them out thru the US Postal Service. Their shipping is a SCAM. There is no guaranteed 3 day service via the postal service. I live in a rural area and do not have a mailbox That's why I paid for expedited shipping. THEY ARE MISLEADING AND ADVERTISING FALSE CLAIMS. THERE IS NO GUARANTEED 3 DAY SHIPPING. AND THEY HAVE TO ORDER THE LENSES THEMSELVES BEFORE THEY CAN EVEN SHIP THEM OUT. IF THEY DO NOT CARRY THE LENSES THEY NEED TO STATE THEY DON'T CARRY THEM AND THEY HAVE TO BE ORDERED WHICH TAKES MORE TIME.

The ONLY reason my rating is not 5-stars is simply because of the fact that it took me 3 weeks to receive my order! Walgreens were truly a great company! I was definitely skeptic, as this was my first purchase with them! & I didn't read any online reviews until AFTER I already had ordered. First off, I got an AMAZING deal! I ordered one years worth of my Bioinfinity contacts, as well as a large double-pack of Opti-free pure moist contact solution, & I only ended up paying $107.00 for it after finding an online promo code. Anywhere else, it would have costed me at LEAST $160.00 for the SAME EXACT order & products. I saved a whole $52 dollars! & to be honest, having to wait 3 weeks was WELL WORTH it! They were a great company, professional, & I got exactly what I ordered for a STEAL. Basically, if you can be a little patient, order from vision direct! If you CAN'T, order from somewhere else that ships quicker & pay a hell of a lot more. Will most definitely re-order from this company again!