Wanderer Bracelets

Overall was an easy and smooth shopping experience. If I would say anything negative, then it would be the clarity on the product page. I was unsure if the order includes a second bracelet as well or not, as the item itself mostly describes it as a romantic gift. If you have something like "this order does not automatically include the second bracelet," it would be even better and not too much information, but more clear. Just in case, I ordered two bracelets to make sure that I can also have one for my romantic friend.

The quality of their products have gone done exponentially. The products was not as described. It did not go around my wrist 3 times. Im 5'4 and weigh 110 pounds. My boyfriend is 200 pounds and 6'4. He has to wear it as a necklace. There was no slip knot to tighten it on my wrist so it kept falling off. I wear it as a necklace too. The initials have faded on the wood after less than 2 weeks. Very disappointed yes and will not purchase anymore products.

I have been given many coupons but didn't work perfectly.
HELLO giving 15% off
AQZODJAN21 giving 20% off on the zodiac bracelet and box
474ST62CQXF0 which took off 4$ from the order
Normally I should have benefitted from the AQZODJAN21 on the box and the zodiac bracelet, but unfortunately worked only on the box. I ended using the HELLO code which was less discount. But anyway...
I hope all the details asked on the order will be pleased...

I tried to navigate the website to become a member and waited 18 hours for the required email to arrive so I could activate my email address. It never came so I did it again and the same thing happened.
Both times now I have had to register as a guest to buy things.
I hope your IT department can work on solving this problem as I have ordered from your company multiple times. Thank you. April Vermeire
*******@att.net

I paid almost $50 for next day shipping on this order. Ordered the 23rd. Today is the 29th. It said one day or next day with nothing noted about business days. Other shipping options specified 4 to 5 business days or 2 to 3 business days the next day option did not but yesterday would have been next day. I'd like the shipping cost returned please since it did not meet what was paid for. Thank you

I was very satisfied overall with my shopping experience, but I noticed when I tried to get the same coordinates for a matching bracelet set that the degrees came out slightly different on the second pair. I wasn't sure how to easily fix this besides just getting two of the exact same bracelet while I was hoping to get one in the Atlantis band color to differentiate from the Ocean colored one.

The website was very glitchy when trying to order the coordinates set with the gift box. It would not add to the cart, then add way too many. I could only see that after refreshing the screen multiple times. One bracelet would be added but not the other. I retyped the engraving for the gift box and added it over 10 times. It was pretty frustrating and I almost gave up even getting the gift.

My boys and I are super excited to present the coordinates bracelets to my wife on Mother's Day! Our two sons are the result of embryo adoption, and where the procedure took place is where Wanderer Bracelets and Lisa technically met... those are the coordinates that are on the bracelets. The boys were excited to pick out two bracelets in different colors that Mom can wear with anything!

I first bought my set of cross your that bracelets 3 yes ago we wore them till Wanderer Bracelets broke which coincidentally happened days apart we loved them so much wore them every day and never took them off so we just had to replace them! I can't wait for set 2 to arrive. We have for them pre marriage but want them again even though we have wedding rings!

Super easy and intuitive. Super fast delivery from Bali to Germany. Beautifully, handcrafted bracelets. It's actually our third or fourth order within the last two to three years. We were never disappointed. The quality is high. My last bracelet lasted for two years. I was wearing it every single day without taking it off. Thumbs up.

1st time customer... During the checkout process, a discount code seemed to disappear. I reached out to Customer Service and within minutes a rep replied, apologized and sent a new coupon code. In my opinion, that's excellent customer service. If there's any issues with the order I'll update but I'm thinking we're good to go here :)

It was easy and simple to pick what i wanted. I also liked that i was able to preview what the bracelet would look like with the initials. The only thing i was not a fan of is that i had originally put two bracelets in the cart and it never mentioned that fact that there was an option of purchasing them together to save some money.

I have ordered a "Custom Coordinates Gift Set." It's a little unclear whether there is one or two bracelets in this set. If there are two, as pictured and as is my expectation, then it will be 5 stars all the way. If I receive an email confirming this before the package arrives, even better. I will then order a second. Thank you!

Didn't really like the fact that the web page didn't allow me to click on a link near the end of my purchase to look at the bracelet colors again. I just stuck with my original choice rather that hitting the back button again. Plus, I like my original message and didn't know if by hitting the back button, if I'd loose that info.

I was wanting to order the coordinate bracelet for my wife and I. Upon checking out it only shows one size, but two bracelets. I chose two different sizes but it doesn't give the option to review to make sure that I will receive both the small and medium size. Will have to return/exchange if I receive two small bracelets.

I paid for shipping even though I was eligible for free shipping so I could upgrade and have my items shipped faster since I ordered gifts for Valentine's Day. I won't be receiving them until two days after Valentine's Day. If I would've known I wouldn't have paid extra and now I'm left with no gifts for the special day.

I paid for 2 day shipping on a Friday. It was not shipped until the following Tuesday and was scheduled to arrive that Sunday. It did not arrive then. We were then affected by the southern snow storm, where as my bracelets are now set to finally arrive today. I haven't seen them yet, but I'm already certain I overpaid.

Was excited for this gift for my son. Signed up for the texts and emails, received my 15% off code. Used it, and saw that the free shipping was pulled off the order if I used my 15%. Seems pretty petty... not impressed and hope I will not be getting a ton of texts announcing other "sales" that have strings attached.

The main reason I ordered this bracelet is because YOUR site said it would arrive by valentines day (the day before to be exact). It is now arriving 2 days late and this sucks because I could have easily gotten something else if YOUR site didn't lie about the PROMISED delivery date. TERRIBLE customer service.

USPS is horrible and has busted delivery deadline 3 days in a row and missed Christmas. Have not received shipping service I paid for. You need to switch to UPS or another company in the delivery business. USPS is a failing government agency and does not make deliveries on time. Why partner with incompetence?

Colors I wanted were available. I wish there was an edit option for an order after adding to cart. I must have created the same couples bracelet set about 4 times because the box engraving had grammar errors and I just want to reword it. I had to go back through the whole process to fix it. Kind of a pain.

Very easy to place my order. The product was packaged well and there were very descriptive details about the product.
My only negative about the product is that the Charms themselves with our initials is rather small and the lettering is hard to read due to how small the lettering is.

Kind Regards,
Kelly

I ordered believing I would get this order on the 13th, as I paid the extra shipping fee for it to get to be before Valentine's Day. Completely disappointed, I did not have a gift for my husband and I never would have ordered but I saw it advertised on social media as a Valentine's gift. Shame on you!

Sent me a discount code to sign up for information and offers... I bought bracelets... checked out... tried to use the discount code sent to me via text message... INVALID DISCOUNT CODE. Bought the bracelets anyway. Last purchase though, probably not inclined to recommend to others due to experience.

Easy navigation through website and amazing products! Only down side is that I was told 1-2 days for a review on the order then 3-5 days for shipping. It overall took 9 days to ship and my delivery date changed multiple times. But the quality of the bracelets were amazing and just what I ordered!

Please don't advertise guaranteed delivery by a certain date when you are using USPS. This was a pretty big disappointment when updates up until this morning said it would be delivered on the 13th, then the 14th, and now its updated to 16th. Would have been a perfectly timed gift; but alas...

It was not clear when I purchased this item it was made from bone! As a vegan I don't consume or wear animals, I'm beyond frustrated I paid for something that goes against my moral beliefs! I don't care if it was "naturally sourced and no animal was killed for it", I don't wear animals period

I find it odd shipping rates changed after entering payment. However, the team at wanderer bracelets did a great job at handling the matter. Very satisfied with both their product and service. Very professional.

My service concern was handled quickly and in a very professional manner.

When I first started shopping you flashed an additional 15% off... then I could never get back to it.
Each time I've shopped with you I feel a bit manipulated. Don't like it! But unfortunately I lije your products and you r the only place to get it. I frequented your store as well...

I may update my experience when the bracelets arrive. However, I was not too pleased to find out I could not use numbers in my message inside of the keepsake box. I think this is silly. Did this company not think people may want to put their anniversary or date Wanderer Bracelets met in the box?