20 customer reviews of bloomsvilla.com
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www.bloomsvilla.com Rating
Based on 20 reviews from www.bloomsvilla.com customers, company has accumulated an average rating of 1 stars, indicating that majority of customers are not satisfied with its service.
Overall satisfaction rating ▼
Bloomsvilla is just fake I paid 6,474 Rupees to deliver flowers and cake to my close one upon promised by the executive to deliver on the date and the time to the location with pin code specified. They didn't deliver and demanded 700 Rs extra as delivery charges to deliver it the next day!!
Don't order guys and upon asking for a refund they just want to give a coupon valid for another year. I mean seriously who will trust you again after messing with the best day of the year?
Order Number for your reference (BV2279921)
Worst service I have ever seen please dont get in this fraud this company is fraud.
Their order online said delivery between 8am and 12pm and I made the order around 10am Indian Time, but they didn't deliver the whole day. It was a birthday special cake delivery and since relying on this company I didn't order elsewhere. I tried to call them no answer and no reply to my email either. This company is cheating people. I ended up calling a different company last minute at 8pm to atleast get a cake delivered on the day of Birthday.
Their order online said delivery between 8am and 12pm and I made the order around 10am Indian Time, but they didn't deliver the whole day. It was a birthday special cake and flowers delivery and since relying on this company I didn't order elsewhere. I tried to call them no answer and no reply to my email either. The order was for Rs 5,000. This company is cheating people. I ended up calling a different company last minute at 8pm to atleast get a cake delivered on the day of Birthday.
Worst ever service from any company I have come across. Order was supposed to have been delivered on 22/05/2022 but till today ( 26/05/2022) not delivered and order status falsely mentions "Delivered". Despite my instructions to cancel order and refund money, they do neither respond on phone nor email nor complaint form on their website. They messed up the entire order and upset not only me but the receipient as well. My earnest advise to all potential clients "DO NOT ORDER ANYTHING FROM BLOOMSVILLA. THEY ARE BIG TIME CHEATERS".
I am contemplating reporting to the Consumer's Court so that no one else gets cheated in future.
Very Worst Service. I ordered some items along with Cake for my Wife's 1 BIRTHday after our Marriage. Paid Rs.250 for the midnight delivery of the Cake. Partially delivered some items on the Day before around noon time.
The cake was expected on the night around 11.30 and we made all the arrangements. But these Guys were Cheated us and no one had contacted for delivery yet. we tried to reach customer service but were disappointed.
They Spoiled my Event and Cheated me by promising Midnight Delivery.
"PLS DONT TRUST THEM AND DO NOT ORDER ITEMS FROM BLOOMSVILLA IF YOU DONT WANT TO SPOIL YOUR PRECIOUS EVENT"
The order was placed by Ayesha Shaikh from Sydney Australia for mother's day for her mother staying in Mira Road Thane. The order no is BV2277582 which stated delivery estimated on 8th May between 9 am to 8 pm. There is no delivery status over the order tracking system - It just mentions the out for delivery. From India No I have tried calling on the Bloomsvilla the hold time is over an hour without anyone picking up the call. This is India's no one gifting system which takes money but doesn't delivery anything forget on same day its been 16 days now. No information of the product nor an auto refund of the money of the gift paid online . Kindly look into it - Can call 9833709089 for further information
They delivered the item few hours late but still with working with them. I will order again on this site. They need to have good customer support to keep us updated. There are lots of negative reviews on this company here, and it's scary. but I was satisfied with the process.
Pathetic service..I ordered Mother’s Day basket for the next day delivery but it wasn’t delivered. After 4 days they told that the product is not available and within 2 hours if they don’t receive any response they deliver the substitute. I replied within 10 minutes but still nothing was delivered. Now after sending tons of mail and calls ( which they never answer) they are not ready to refund and giving me the gift voucher. Thanks God I ordered through PayPal from which I got the refund. This was my worst experience and will never ever use Bloomsvilla.
I ordered a Mother’s Day bouquet together with a cushion, with the resulting invoice indicating delivery on 8 May, Mother’s Day.
As of writing, 10 days later, Bloomvilla still have to Deliver the flowers. Today, the cushion was delivered separately, without context
- much to the mystification of the recipient.
My outreach to Bloomvilla has not resulted in any insights. They simply said that they had a rush around Mother’s Day (which they should have expected!)
And that they cannot give a refund as “clearly spelled out”.
I have ordered from many suppliers in the past - this will not be one I return to.
Extremely poor quality of flowers delivered. Not the original order of flowers that was placed (multicolored bunch of Carnations). Instead of that they gave a small bunch of almost wilted and bruised roses that were not equivalent in either quality ( not fresh but wilted) nor worth the original price paid for it.
Also the customer care, out right stated that the quality was up to their mark and did not consider a refund or replacement.
If wilted flowers meet their quality check, then bloomsvilla shouldn't be in the business of providing flowers.
Also I had to repeatedly write to bloomsvilla asking for an update on the status of the order, before it was delivered. It was supposed to be delivered between 8 am to 12 pm, but delivered after almost two hours.
Worst service ever. Promising same day delivery, but they couldn't. After rigirous follow up, they responded two days later saying "shall we deliver now", what to do with the delivery when the event is over. Further they wont refund money and provide voucher instead, why they are binding us to buy stuff from them only even after pathetic service and response
They have a bug on their website, which allows customers to place order for the same day delivery, but their is an email Acknowledgment received by customer which clearly states order will be delivered same day between that time slot. However, on tried contacting through calls or emails, no one bothers to respond back and despite of order being cancelled over email same day due to no verbal acknowledgment, they shipped the order next day. And force the customer to take it , when it was accurately cancelled, I want my refund . Poor management service and company.
DO NOT ORDER from this website. This website will not deliver as promised especially same or next day delivery. If you contact them they will just reply after a week with some policy. No one answers their phone. They handover their order to other local vendors so better to order from a local vendor instead!
This is an absolutely ridiculous website and would not recommend anyone to order flowers from here. I spent 1900 rs for a flower arrangement that looked like it was not even worth 1000 rs. They say 4 stems of lilies and send only one in the arrangement the roses were ok but the rest of the stuff used for decorating the bouquet looked like the stuff road side vendors use. And last but not the least I ordered these flowers for mothers day and the website offered same day delivery, another scam coz the flowers only reached two days later. Wish I could give 0 stars.
Money wasted!
It's a Fraud they r playing scams on daily basis
Almost 8-10 ppl fr 1000 rs per day... We need to make complaint or may be file a case against this company
It's nt evn a company i suppose sm fake prsn is doing all this nonsense
Taking orders and sending nothing at all....
Absolutely disgusting! I ordered a bouquet of flowers on mother's day expecting it to be delivered, but it never arrived, wtf is this?!! I wrote a mail and called them but no response. It's absolutely horrendous how they scam people on such a day where a lot want to gift their mothers!
Horrible service……….. literally horrible, my order was not delivered , it’s been 2 days ago, i mailed them lots of time but they just said they will delivered soon but it’s now 10 may , my mother did not receive the order which I placed on 7 may . I am literally frustrating . I will never ever place my order from this site . I give them 0/5 .
If there was an option to give absolutely no stars, I would. I should have looked at the other Google reviews before buying. The reviews on their website are fake as hell. I had placed two bouquets for Mother's day. Not only did the order not reach on the same day as was promised, but i was not able to reach their customer care number mentioned on their website - it's a fake number, no one picks it up. Absolutely shitty company. Scam max.
I ordered cake and a surprise gift for my mother. Order no. BV2277864 worth Rs1078. I did not receive any delivery and nobody bothered to rectify and reply the complaint mail i sent on customer care. Is this the way they work? Very disheartening and m really disappointed with the services.
Fraud website. Had booked a cake to be delivered yesterday. Money was debited but the cake has not been delivered as yet. All attempts of reaching out to them on the given contact number are futile as the number is also going unanswered and the other one is switched off.