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51 customer reviews of zolucky.com

Gorgeous clothes!
Very glad to have discovered your site. Love the styles. Love the 15% discount [bought much much more because of it -$183]. Wish your search results were better. Tried to find dog, cat, donkey, giraffe, bird, flamingo, etc., but each had hundreds of results that did not fit these criteria at all. Search for vintage animal print plus size shirt brought up over a thousand results, at least half of which did not meet that criteria at all, and at least half of those that did were sold out, with the sold outs mixed throughout, instead of at the end. So I 've spent several hours finding the 14 items I purchased. Won't do that again. Please improve search.

Very pleased with variety of products. Prices were great!
I´m hoping that the quality of the products will be good. Zolucky say you get what you pay for. I guess we´ll see. I was less pleased with the checkout process. There were some shenanigans with adding in a discount for a free gift I never asked for and didn´t want. Suddenly there´s a credit for the free gift and another credit for ¨other discounts¨ which immediately disappeared when I put in the code for $40 off because I bought more than $219 worth of goods. Not sure what was going on with all of that but it´s not very intuitive or transparent. It leaves the customer feeling somewhat of being ¨taken¨ and I can´t imagine that´s a really nurturing way to grow your business.

Amazing styles, selection, and discount
I have shopped using a lot of high-end catalogs and have bought many of the items I came across on this website are things that I bought from Sundance, Johnny Was, Soft Surroundings, Peruvian Connection and paid literally ten times more on their websites than I would have here. I shopped 90 pages of sale items and bought a new wardrobe for 10% of what I would have spent elsewhere, and at the end of the process there was a code to get another $45 off to boot. From now on, I will always shop here before shopping anywhere else! I'm thrilled to have discovered this website =)

Too Long to get at cheap material
I purchased a jacket 4 weeks before a trip, it arrived 3 weeks after I returned. I did not like the material at all and sent it back for a full refund. 5 months later the item was sent back to me "Return to Sender" I will never shop here again. Be Careful all from China (which is fine) but no help in returning and now I am out of $73.00. $53.00 for the initial purchase and $27.00 to return all in vain. I returned the item with in 4 days of receiving it and just now the packaged was returned 5 months later. See images below
I will post bad reviews for this site often. Horrible experience

First Time Order
First time ordering. Lots to choose from with quick and easy check out.! Can't wait to see my order!
Update: Received my order consisting of 3 items in a timely manner and in excellent condition. The first two items: Vintage Necklace- very nice as pictured & Women Summer Vintage Sleeveless V Neck Tank Top Size M: Not exactly as pictured but looks nice & fits well. Third Item: Floral Sleeveless Printed Polyester Crew Neck Casual Summer Beige Top Size M: Is not anything like it is portrayed (pictured top material looks embroidered, V neck and has a scalloped hem) The top I received: material is 100% Polyester ( which is in the description as well as "printed"), rounded neckline, straight hem, size says medium but is more like a 3XL. Only the pattern is "slightly" similar. Very deceptive!
I considered returning it but misplaced package & paperwork.

AWESOME EXPERIENCE
Not only did you respond right away to the email I sent over the processing issue, your clothes are spectacular; as are your generous discounts on clothing so reasonably priced as it is! So very glad to see that my bank was being careful with this overseas purchase and lifted the alert enabling the purchase.

I THANK YOU FOR ALL THAT YOU'VE SHOWN YOURSELVES TO BE... TRULY DECENT - which is a rarity today!
Also, please don't ever get rid of your designers, buyers and the others involved in providing us such beauty! These art true works of art and greatly appreciated! God Bless you all, Kathy

Careful, it's a time-suck weeding through all the great styles
I absolutely love the Bohemian styles, especially the tunics, knit suites, jackets and beautiful scarves, The quality of the items I ordered, however, were a disappointment. Only one of the suits was well made, the other had no hemming; the tree of life ring was equivalent to what we used to get out of a gumball machine for a quarter when I was a child in the 70s. The hats were a stiff material that did not have the bagginess as Zolucky appear in the pictures. I have no intention to return anything because, frankly, I consider the quality in accordance to what I spent for them. These styles are beautiful but these very low prices couldn't possibly cover the cost of quality fabrics. I feel forgiving in that matter.

Frustrated with it taking two days to place this order due to your accepting my credit card which I
My bank tells me there are no issues, but your system did not allow me to put in my debit card billing address which is different from the ship to address as these are
x-mas gifts. You screw yourselves from having holiday orders shipped direct to our loved ones, but our billing address is not the same as shipping! What the heck? Won't order again from you guys as this makes no sense and only limits your organization from more business! NOT HAPPY AT ALL! I had to borrow someone else's credit card just to get the order thru as I spent hours on-line making choices...

Shopping-tops
Sizing was incorrect on 2 items ( ordered XXL and received 2XL)- these 2 items did not look like the same material pictured. Zolucky were heavy cotton, not gauzy material as depicted.
The other 2 items were too small-XL not XXL.
Disappointing because to return them cost almost more than I paid for them. Took the 50% cash return and will keep and will offer items to friends.

Very prompt, cordial responses. However, would have preferred they had offered me the 50% cash refund at the onset, instead of starting at 15%, then 25, then the 50%.

Very cheap products. Do not recommend!
Took a month to get my order. When I opened the box sweater had a hole along the seam on the side and the boots had no shoelaces and were very poor quality. Nothing like the picture. The first picture of the boots are the ones I received plastic rigid material and are to small. Nothing like the second picture of the boots I thought I was getting. Denied to refund me of the damaged products becase I was 1 day over the 15 day return policy. So basically Zolucky stole my money because I could not wear either of my products! Horrible! Would not recommend!

No Idea if I'll like what I'm getting but... Enjoyed Looking & Purchase went Easy
It's asking for feedback at the time of placing the order. No problem with that I just want to make it clear that all I've done is enjoyed looking through all the pages and pages of items and adding tons of stuff to my cart. That was fun and the purchase and payment part was pretty easy. Now to wait for the delivery and sincere hope that the actual products are as amazing as the pictures. It is with great hope that I'll be posting a glowing and happy review after receipt of the 34 items I just purchased.
***FREE SHIPPING?***
Well, Zolucky aren't lying about that but the disclaimer should state that the "FREE" shipping is estimated at 20 days from time of purchase. I elected to pay the $44 shipping for an estimate of 7 to 10 days. We shall see... stay tuned;-)

Love the Styles & Colors
I love the styles and colors. One problem is that most of the pants do NOT come in large enough waist sizes for most American women. When the pants are made in China for small boned, tiny Asian women, Zolucky do NOT fit large boned heavier set American women. That's why 4 stars instead of 5. I even have a hard time finding large enough waistline sizes for my 27-year old granddaughter. I have given away so many pants that did not fit me for that reason. I have better luck with tops on this site. But American women are on the chunky side compared to Asian women.

I like the site and the prices.
I might visit the site again. It was awkward and expensive to return the items. The instructions to make a return was confusing. I had no way to call and talk with someone. I finally figured out how to text with a representative, who helped me to figure out how to complete the process.
One of the dresses that I purchased was not made to size. It was too small. I ordered it according to the size I wear.
The other dress was too long, almost dragging the floor.

Texting was okay, I would have preferred talking with a person. The lady who I texted with helped me to understand and to complete the return process.

Return items
I received most of my orders, still missing two items. Delivery takes awhile but it's coming from China so expect this. I ordered all clothing as size Large. Two of the 6 were way smaller than the others so i requested instructions on how i can do to return them as there is nothing in any of the delivery packages but the clothing.
I receive an email that states i will be responsible for all shipping charges/custom fees, etc. for the return.
REALLY? First off, I gave you the correct size according to your chart so why would most items fit and the other two not? I'll not purchase anything from this site again

Do not trust this ZOLUCKY!
STILL NO SETTLEMENT AS OF 7/11/21.
Ordered $200 worth of clothing. Followed sizing instructions to a tee.
Nothing fit - not to mention qualify was poor.
Cute, flowing dresses were not at all what you receive. Instead tight fitting garbage.
When attempting to return - was told I had to return to China using their return label.
Spent $75 to do so - only to have the box returned to me 5 months later after I continued to reach out for my refund.
To add insult to injury - was then offered a 40% refund and Zolucky did not even calculate that correctly.
They are scam artists!
Do not trust them!

Loved it
I bought here the blue lapel vertical striped blouse for my wife and loved it. It was easy to order, I just added it to my bag, selected a size, then checked. I also loved that Zolucky had so many photos of the blue lapel vertical striped blouse, not just stock photos, but also of actual customers using the product. I also appreciated that there was free shipping regardless of the order amount and that I got a 40% discount on my first order. My order arrived quickly and was very well packaged. I would definitely recommend this online boutique to my friends.

KEEP LOOKING ELSEWHERE!
Do not buy from Zolucky! I placed a large order on Oct 2,2020 which included several items and never received it. After many emails, Zolucky continues to deny responsibility and refuses to replace my order or refund my money. All I get from them is 'give us a little more time please'. I write this review on Jan 20,2021. Save yourself the headaches of dealing with an international company that takes your money and refuses any responsibility.

Update: company responded within hours of this review being posted and offered a refund but Zolucky asked that i remove the negative review first so they could be 'encouraged' to help me. I pointed out that I've asked for months and they refused so this review will stay as is until the refund posts to my account, so when can I expect the refund? On January 28 I received a reply: have you removed the negative review yet? Needless to say, I have not received my money but they want me to remove my review.

Don't buy from this company
I had ordered two tops and was not happy with the quality. I wanted to return them and was informed that I had to send them to China even though Zolucky were sent from within the US. It would have cost me as much as I paid for the tops to pay postage to China. I wrote a bad review on this site. They contacted me and said I could get a 15% refund. I chose that. The next day I was informed that I could not get the 15% refund if I did not remove my review. I am not removing it. They can have my $7.50. Do not buy from this company. The clothes are poor quality and take forever to arrive, and the customer service and return policy is awful. I wish I would have checked reviews before I bought from this website. Any good reviews from this company must be from employees.

Incorrect internet knock
There are two items i'd like to touch on. When i first ordered, as a gift for my daughter, i did so because the merchandise shown had more style and character than the ordinary. I ordered, but didn't get the usual type of confirmation and followup. When i checked my banking i saw the money had already gone to a business under a different name. When i punched up this new name the reviews said rip-off, tokk money and no merchandise-so i called my card and stopped payment. Then the merchandise came so i called and repaid, confusing. I think i got some black colors when gray was ordered.

Mixed experience.
Descriptions of products are detailed and ordering is easy. However, I needed to return two items due to size and tried to contact Zolucky multiple times. Zolucky finally responded by saying they would give me 15% off a future purchase if I didn't return the items. This doesn't help me with the items that are too large and the original purchase price.

I tried contacting the company multiple times to return 2 of the items because they are too large. My attempts were acknowledged saying I could expect a response soon. The only response I received was an offered 15% credit for a future order if I didn't return my purchases. Why would I spend more money with a business that won't help with merchandise that doesn't fit and would rather give me a future discount?

I had the best internet shopping experience. I'm usually hesitant when it comes
I had the best internet shopping experience. I'm usually hesitant when it comes to buying things online from abroad, but after reading a ton of reviews, I finally decided to take a chance and ended up buying two dresses from this company. Shipping may take a while, but Zolucky clearly state that it may take some time to complete the process of shipping your mail order, although surprisingly my order arrived much earlier than expected. And when I received my package, all the clothes were exactly as advertised, they fit perfectly and are made with high quality materials. I am so glad I decided to use this online store!

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Zolucky Rating

Based on 51 reviews from Zolucky customers, company has accumulated an average rating of 3 stars, indicating that majority of customers are satisfied with its service.
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