50 customer reviews of bodycandy.com
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BodyCandy Rating
Based on 50 reviews from BodyCandy customers, company has accumulated an average rating of 3 stars, indicating that majority of customers are satisfied with its service.
Overall satisfaction rating ▼
Description: Buy body jewelry online. Belly button rings, belly rings, wholesale body jewelry, body piercing jewelry, piercing jewelry, navel rings, tongue rings
Address: 130 Pineview Drive, 14228
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BodyCandy
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BodyCandy is not registered on BBB. Therefore, this business has no BBB rating and accreditation.
I also have a huge problem with their ratings system. Body Candy continually creates "new" products. These are really just the same products slightly rebranded to make them appear as a separate item (adding or subtracting a single beed makes it an entirely separate product with no ability to link back to or see any ratings for the quality of the original item or any other items that are virtually identical). This makes it impossible to leave reviews and have them actually show up. Even if the reviews are approved after a lengthy waiting period and actually allowed to show up on the original item, BodyCandy delete the original item and rebrand it as a new one. This creates a constant environment where ratings are intentionally deleted and unable to be posted on a virtually identical products. So, the entire site is created to make it so that consumers have no way to voice any opinion on the quality of items that their receiving and have absolutely no way of knowing whether the item that their purchasing is going to work for them or not. I've purchased virtually the same items over a period of TEN YEARS. But no rating that I've ever given is still on the web site because the product "no longer exists."
This is particularly problematic because so many of the items that Body Candy sells aren't waterproof. If you get into the shower or the tub or a pool or any body of water or even go to the gym and sweat at all, without taking off the vast majority of the naval rings that they sell, you're going to end up with a rusted belly ring and your entire naval covered in green rust after your first use. Silver rings are pretty much unusable across the line. Some of the black or gold plated rings are okay, but the gems or other pieces that they have attached have the exact same problems and will leave you covered in green rust looking like some creature from the lagoon. It's really frustrating because this problem could easily be resolved or, at the very least, available to the public through reviews. But Body Candy systematically makes it so that reviews and customer feedback are impossible.
After receiving my order, I was disappointed to find half of what I bought missing. This problem too, was solved quickly and professionally. I expected a much more difficult and frustrating experience, but the support staff did an amazing job. I will be buying from here again!
Fantastic, the staff was considerate and quickly solved every issue I had. The problems I made for myself (like putting the wrong address, oof), and the ones that were out of my control.
PS: Will leave review on Body jewelry once rec.
Update: My products arrived within 5 days of placing order and were well packaged. My error was not looking at sizing appropriately and ordered two plugs that were too large. The other pieces are of great quality for the price! I will definitely order again!
Overall, the jewelry is functional but don't expect the "high quality" that BodyCandy say. Customer service was useless and offered me a 20% discount on my next purchase. No thanks - I don't want poorly made merchandise, even with a discount. You get what you pay for...
They're always really helpful and polite!
Amazing with how quickly I was responded to and given all accurate information about my order.
In my original shipment I received one rather than a set, but upon contacting customer support everything was fixed! Very nice customer support and super helpful, remedied the situation so quickly! I have placed several orders since with no problem at all, I highly recommend for the quality jewelry!