53 customer reviews of championpowerequipment.com
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Champion Power Equipment Rating
Based on 53 reviews from Champion Power Equipment customers, company has accumulated an average rating of 4 stars, indicating that majority of customers are satisfied with its service.
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I have seldom made a review of a product that has had this many issues; indeed, only one or two products have fallen into this category in my long buying history.
The rototiller was received days ahead of the scheduled delivery. The shipping crate was built with risers (feet?) on each edge, so it was easy to slip the forklift attachments of my front-end loader under the crate to unload it from the freight truck. The tiller was reasonably well packed and received undamaged. I will add that it’s pretty (the yellow and black color contrast.) Okay, that’s about the end of the good!
I brought the tiller pieces into my (heated) shop for assembly. Right away, I noticed something odd about the rear gearbox – the one that drives the tines. The gearbox shaft was not centered. The right tine assembly had (what I deemed to be) a rather large gap between it and the gear box. I had difficulty installing the left tine assembly. The pin would not go entirely through the hole. I noticed the there was a burr on the exit hole of the tine assembly, so I removed the burr. I was able to tap the pin in place and that should do it. Right? Unfortunately, no! The left tine assembly was so close to the gear box that it was catching on the retaining bolt heads that secure the seal retainers/dust cover. After making several measurements of the tines and gear box shaft, I concluded that not only was the gear box shaft not centered, the hole placements were wrong – regardless of the shaft centering. Totally not machined correctly! Realizing that there was a warranty, I decided to call customer service.
I waited about 45 minutes until a customer service rep was able to take my call. I guess that’s not bad in this day and age. Champion describes this as their bilingual service center. While one of those languages purports to be English, it’s not any English that I can readily understand. Maybe it’s my 73 years old ears, but I could only catch about every third or fourth word with any certainty. About another 45 minutes later, I thought that the problem had been adequately described and some solution agreed upon. I understood (apparently incorrectly) that I was being emailed a work request for my nearest authorized warranty service center. Imagine my surprise when a couple of days later I received via email (along with other misc. documentation) a shipment notice of a gear box! Well, okay – that should solve the problem. Being a fair mechanic (albeit, not my occupation) and a self-taught amateur machinist, I felt fully up to the task. Imagine my surprise when USPS arrived with a rather large and heavy package. Champion had shipped the entire “under-carriage” of the tiller! Yep, both front and rear gearboxes, and all that connects them.
Well, I hadn’t counted on that happening. I could have taken it to the warranty service center and blown the morning, but I figured it would likely take several trips to solve any additional troubles that I felt were certain to come along. So, I decided to handle it myself. I had to remove the upper and lower clutch housing covers and remove several pulleys, idlers, belt guides, etc. Note: When it is time to replace the belts, it will not be a 5-minute task! I hope these serpentine belts wear much better than traditional V-belts. Anyhow, the main idea here was to remove the pulley that is attached to the input shaft of the gear box assembly. Fortunately, after removing the pulley retaining bolt it required only the application of a plastic tree felling wedge and a mild hammer tap to pop the pulley loose. (This pulley uses a straight square key to mate it to the shaft.)
After filling the gear boxes with oil, it was “only” necessary to reverse the previous procedure. Note: The replacement gear box(s) assembly that I received differs slightly from the original defective unit. Primarily, there are no drain plugs (or tapped holes in which to insert them) on the gear boxes. Hence, there is no easy way to change the gear oil should there be a reason. This brings up another issue concerning the Operator’s Manual. The manual shows a break-in oil change plus periodic changes of the gear box oil. In another place it states that the gear oil should never require changing unless contaminated. What a contradiction! I subscribe to the latter instructions.
After some effort, I was able to return the tiller to the state it was in when I first began the original assembly, except this time the tine assemblies actually fit correctly!
I would like to report that this was the end of the troubles, but it was not. When I first received the tiller, I had noticed that a bolt was missing from the rear (tine) gear box end-cap. The rear gear box cover is part of a unitized weldment that includes the guide assembly for the depth gauge and a plate that allows insertion of two bolts into the gear box endcap to help the rigidity of the unit. Apparently, the reason for having only one bolt installed is that the manufacturer was unable to get more than one hole to line up. The plate that is supposed to attach to the endcap is slotted, said slots being rather long and wide. I considered my options to remedy this and resorted to a large vise and two-pound hammer. I was able to move the plate enough to get both threaded holes in the endcap exposed (just barely) enough to take two bolts. However, one of the welds intrudes into the area where the flange of the left bolt needs to seat. So, I still need to do a bit of weld grinding. Also, this mounting plate has a good 1/8” gap between it and the rear cap of the gear box, so I will need to shim this area to keep from bending the weldment and pre-stressing the cast iron gear box.
At this point I decided it was about time to test the engine. Having first performed an initial adjustment of the forward and reverse clutch belt tension, I proceeded to fill the crankcase with the provided oil. This proceeded without incident. I then added gasoline to the fuel tank, a bit more than I first intended, but no worries. After I set the gasoline container down, I became aware of a sound like soft rain. Much to my horror I saw gasoline pouring from the engine and rototiller frame. I checked the fuel valve to make sure it was shut off. It was. I tried to siphon what gasoline I could from the tank but most of it ended up on the driveway and my shoes!
Well! At this point, common decency prevents me from writing what thoughts were running through my mind, and what words were emanating from my mouth. After collecting myself, I decided that I must have yet to endure more punishment for some past sin and began to remove engine parts to see if I could find the problem. It seems that someone failed to connect a fuel hose to the gas tank outlet. It was there, but the end that should have been connected to the tank showed no signs of having ever been expanded and was in its virgin state. It became obvious that the fuel hose must be connected to the tank first and prodded along a tortuous route to the carburetor while the tank is lowered into place. This I managed to accomplish and then put all the pieces back together. At this point I tried to start the engine. It started the first pull! Something has to go right eventually!
I let the engine run unloaded for about a half hour, varying the speed occasionally. I then drove it around a bit (without tilling) to test the clutch/belt adjustments. Another note: The instructions in the Operator’s Manual concerning the belt tension adjustment make no sense to me. I adjusted both the forward and reverse belt tension by the “seat of the pants” method. I basically increased the belt tension until the belt wasn’t slipping when I held the tiller back until the drive wheels broke traction. I then added just a bit more tension. I will recheck the tension when I am actually tilling.
I thought this was the end of my review since I had only the tine cover shield left to install. Well, such was not the case! Actually, I ground the weld mentioned above before I tried to install the cover shield. I had placed the depth gauge all the way down to elevate the rear of the tiller to save wear and tear on my 73 years old back while I was grinding. When I finished, I noticed a pond of gear oil laying on the plate where the fill plug/dipstick is installed, said oil dripping onto the driveway. This plug/dipstick also serves as a breather and has holes near the top. The gear box oil was at the full mark when I started. Not anymore! It was about halfway between the full and low marks. The breather holes need to be higher if one fills the gear box to the full mark. It doesn’t take much of a downward incline to the front of the machine to dump gear oil. For now, I am leaving the oil at about the halfway point of the safe region. I may see if I can figure out a better solution later.
Now, on to the tine cover shield. I couldn't get the holes to line up with the bolts and captive nuts at the mounting points. There are generous slots in the cover shield, but they weren’t generous enough. Using a large adjustable wrench with a piece of pipe added to the handle, it took several bending tries to get both the front and rear mounting points about where they should be. Once I had the rear nuts installed on the captive bolts it required some knee pressure on the top of the shield cover to insert the front bolts into the captive nuts. Hopefully, the cover shield won’t need removed and reinstalled frequently because it will be a pain.
SUMMARY/CONCLUSIONS
I was going to be charitable and give this rototiller a 2 Star rating until the gasoline deluge occurred. Following that incident my charitable spirit went away. I downgraded my rating to 1 Star. The overall issue is the lack of Quality Control. Even a visual inspection would have caught some of the most glaring problems. Leaving a bolt out because it can’t be inserted due to misalignment is not okay! The incorrectly machined tiller shaft was the real killer here. I am sure production numbers of this rototiller don’t justify the use of 100% CNC machining or robotic assembly. However, I would assume the use of fixtures and at least one or two quality checks would have prevented most of the issues that my sample exhibited. That’s a shame, because this rototiller has the capability to be a very decent machine if these issues were to be addressed! I generally like the overall design. Considering the amount of work and time I invested after spending the largest part of a $1000 bill – well it just wasn’t a great purchase! After working on this tiller for 16 days (and counting) I could have nearly built my own machine from scratch. I know that China can produce some decent equipment. Unfortunately, the rototiller I received is not exemplary of the finest workmanship!
Cathy
I give this unit 5 stars!
We weathered the eye of hurricane Laura in Natchitoches, LA and have been without power since. The humidity and temperature were horrific with heat advisories in affect. I found this Champion 6250 - 5000 Model 100812 at SAMS wholesale and it was the last generator in stock. I was afraid it would not be enough to power my needs.
Opening the box. I was impressed at the packaging and as well as how light and well built it was. Priced at just under $500 I was doubtful of it's performance. It hooked up quickly and started first pull. It completely powers my Fifth-wheel camper, A/C, electric water heater and DC inverter. I only blew the breaker once when my wife had the 1500 watt hair dryer going and started the microwave while the A/C compressor was running.
I stopped the generator after six hours (lost track of time as I should have done this at five hours) to change the break-in oil. I started with a single pull after changing the oil and it has not stopped since. After two days of continuous use I can report it can run at 60% to 80% capacity on one 5-gallon tank of gasoline for about 8-hours. I could tell when it was getting low on fuel and the RPM started to surge. Now I can time when to refuel to avoid this.
I am sold! My only choice at SAMS seems like the best choice I have ever made in buying a generator! I highly recommend this product!
(my hubby is a AWESOME researcher) he then sent me a text message with the chipper he found to be the best! So i headed out to his favorite power tool store Home Depot and it was like watching a baby takes their first step so now when my hubby works on our property it will be oh so much BETTER thanks to Champion Power Equipment. What made me want to write this review was thefact Champion power Equipment has now made my husband work made easier with less stress dealing with all of our trees and making a extra effort to protect our environment along with the comment my hubby made when he saw the offer of the Champion T-Shirt inside the box his exact words were Wow that's a COOL T. So I thought why not give it a try because that's all he wears is T Shirt and I know for a fact if he received this Champion T he would wear it EVERY time he worked with his Champion Chipper so I'm going for it!
His Wife Paula
The photo shows the machine and the clean pebble stone around it.
Very happy with this Pressure Washer.
Please excuse me as I have a lot of trouble to send you the proof of purchase. If you can send me you fax number I can Fax it to you very fast. I am not to good with all the new tech.
I hooked it up to the RV and slowly turned the AC on and it hardly made a sound, so far very pleased.
Would recommend it to anyone.