50 customer reviews of citybeauty.com
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Based on 50 reviews from City Beauty customers, company has accumulated an average rating of 3 stars, indicating that majority of customers are satisfied with its service.
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My crepe skinned thighs look just like City Beauty did when I purchased this product or possibly worse!
I suggest you don't spend your money on this product, buy some extra groceries.
Not only was I charged 40% more than the advertised offer, City Beauty continued to withdraw regular amounts from my credit card by creating bogus orders that I had never requested and charging my credit card for unauthorised purchases costing me hundreds of dollars!
City Beauty tricks you when City Beauty send you the receipt where they sneaky include 3 jars per month in your receipt when you have never agreed to ordering further THREE JARS PER MONTH... Totally unrequested! Who or why would anyone agree to order such quantities! I never agreed to CityBeauty to any subscription that would enable them to charge my credit card on an ongoing basis without my authority! I just made ONE purchase!
Do not make any online purchases from this company, do not give them your credit card details... if you have already placed an order ensure to check your account and watch out for unauthorised charges. Unauthorised charges equate to fraudulent activity! I am very disappointed and furious as it creates so much distrust! Affecting many other honest online businesses! MAKE THEM STOP! I requested immediate refund... will post if I get refunded! URGGGGGG!
I've been using a number of City Beauty products since the end of January this year, and all I can say is that I'm hooked. Yes, a true City Beauty junkie.
OK the products and shipping etc can become costly, but the quality and amount of product needed to use, completely counter balances it out. I've been using the same jar of InvisiCrepe Body Balm at least twice a day for about four to five weeks. The jar looks like I've hardly made a dent in it. You can't do better than that.!
My only true issue' is that I do not have an account I can login to is pause', skip the month', cancel', etc. It would be more convient than emailing my request, getting a reply asking for details, then I reply (I am replying to a totally different person who tend to email back making it obvious City Beauty have not read the previous emails), and then I have to email again in hopes I gave them all the information so I don't have to keep going back and forth! Its frustrating when I would rather just do it all myself.
I definitely recommend this product, when used CORRECTLY. Don't expect your lips to come out looking like Kylie Jenner's suction device... but if you're looking for a little juicer pout, this is the product for you!
Here's my personal experience:
1.) ordered two with shipping at $78
2.) before committing to the order, another window popped up and asked if would considered three with free shipping for $88.
3.) However, that's not the case. A few days later, checking my Paypal statement, I actually paid $78 AND $88 for 5 freaking tubes!
4.) I called customer service- a complete waste of time.
5.) Received product, gave it a few days to see results of my new plump lips... sadly, No Results.
6.) Emailed customer service requesting return label- haven't heard back. Will call them and demand refund- if not, Paypal will make sure I get my money back one way or another.
All this landed me to the emergency room at a Hospital in Walker, LA. The swollen, pain and itching lasted around 10 days.
The company ignored my request to compensate me for my inconvenience showing me a lack of compassion and understanding.
Think twice before buying this dangerous product and applying it to your face.
This is their address:
CITY BEAUTY
9361 Canoga Avenue,
Chatsworth,
CA 91311
*******558
*******@citybeauty.com
The advert says shipped within x days, That only means it might leave their premises within that time. It does not include the other two months in transit. The delay cannot be blamed on the covoid restrictions as I ordered and received a parcel from Wish.com within a 4 weeks during that same time.
As the product doesn't work, I am seeking a refund. I have written to them with proof of purchase and photos. City Beauty advertised returning the product isn't necessary but I have offered to. Watch this space for outcome of my refund.
Order Receipt:
Order ID: 326467129
Date: Tue Apr 14 20:09:23 -0400 2020
Payment Type: Visa
Order Status: Accepted
(CBIDSC-2X) City Beauty Illuminating Dark Spot Corrector - 2 Bottles
$98.00 X 1 = $98.00
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Product Total $98.00
Shipping (Standard USPS International) $9.95
Sales Tax $16.19
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Grand Total $124.14
Before After
People are so quick to call it a scam.
I ordered the Invisicrêpe Body Balm, Skin Perfecting Daily Veil and the City Lips Plumping Lip Gloss. After three days my lips look fuller with fewer upper lip lines. Both creams feel amazing! My skin feels great. So far I'm very pleased with everything. And by the way I'll be 77 in a few months. I will definitely be ordering again!
I gave this product a try and I saw results within a week! The more I used it, the better and more youthful my skin was becoming. My wrinkles dimished/faded, my jowls tightened, my skin smoothed out and became more glowy. People stop me and ask me why I look so rested and youthful!
I can't wait to turn 45, especially because I look like I'm in my twenties!
I highly recommend this product!