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Cyclingdeal

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Reviews Sports, Sporting Goods, Bicycle Cyclingdeal

50 customer reviews of cyclingdeal.com.au

Yeh, you dont have a pick up facility, so i had to...
Yeh, you dont have a pick up facility, so i had to pay shipping of 40+ dollars and i am only 10 minutes away, there was no option to pick up from site, where i know the bikes are stored in dandenong. This is why i chose this site as it was close

I have used Cycling Deal previously
I have used Cycling Deal previously. It has been a better experience in the past given your prices are relatively high but your stock levels were good. Now you are out of stock on several items l need.

Payment form is broken
Payment form is broken. Button to "Confirm order" was clicked once, than a waiting symbol appeared and nothing happened. A second click was required. This sort of "website glitch" is typical for scam and phishing sites and needs to be fixed ASAP!

Great service, prompt delivery I had the new bikehand...
Great service, prompt delivery I had the new bikehand repair stand within a week of ordering even with the current health pandemic that we are all facing. As for the bike stand would highly recommend it, used it a bunch of time already from maintenance and general bike cleaning. Found it to be very sturdy, I will be honest i was a bit worried that it would struggle holding a bike from the dropper post but handle it with ease. Pretty much attached the tool rack and it was ready to go. All round great experience.

Easy and efficient ordering process
Easy and efficient ordering process. Items received well packed with delivery status well communicated from start to finish. Very happy to use Cyclingdeal for repeat business.

Product exactly as described and received promptly
Product exactly as described and received promptly.
Cycling deal sent a follow up email to ensure I'd received my order. Thanks Cyclingdeal.

Excellent company to deal with
Excellent company to deal with. Kind, Courteous, and very helpful. After a slight problem, the company rectified it immediately after Cyclingdeal advised that they would. I would have no hesitations in recommending this company to anyone that may need bicycle parts as I will be returning when I need something.

Fine..
Fine. But I can't rate the product until see how Cyclingdeal wear. Shimano branded cleats are getting quite expensive so I've tried generic stuff and it has been pretty hopeless. So I'll reserve judgement on the cycling deal cleats until I've used them a while. All I can say now is they clip in and out fine!

When i selected master card, no boxes came up to enter...
When i selected master card, no boxes came up to enter card details. Also the same for visa. When I selected paypal, it send me to a different screen then back to the checkout and I had to re-enter our address etc and payment method again before it processed.

Web site was easy to use and navigate
Web site was easy to use and navigate. Payment process was easy to follow and worked well, as it should. All I can recommend is that to have more detailed specifications of your product. Ie. For the pump, maximum pressure it can inflate to, material that it's made from and scale of pressure meter. Also to state best suited to low pressure high volume mountain bikes or suitable for high pressure road bike tyres.

Express checkout is very convenient
Express checkout is very convenient. When the item arrived it was clear that it had been handled very roughly. I took some photos of the unopened package that I'm happy to share with you. The long bolt, as well as washers and nuts were missing so I had to source replacements.

Whats to say, My shopping experience was no different...
Whats to say, My shopping experience was no different here than on most other sites.
I found what i needed, added to cart and checked out..

Just ordered my second bike from Cyclingdeal, the HASA...
Just ordered my second bike from Cyclingdeal, the HASA comp 1.0 I purchased 3 years ago has been fantastic. Quality product for a good price and the delivery service was as described. Hoping for a similar experience with this order.

Very easy and satisfactory
Very easy and satisfactory. It might be worth noting that google shopping listed the product as $34.99 but the actual price was $39.99 on cycling deal. I was however happy to proceed.

A really well put together website making browsing...
A really well put together website making browsing easy. The many short and concise You Tube clips are a neat and useful addition

Honest feedback
Honest feedback - your checkout process is very confusing. Specifically, I entered my details and, then selected confirm and process order. It then redirected me to PayPal where I entered my details (all usual up to this point). Then it brought me back to the website, removed all my address details which I had to re-enter and showed nothing different. I had to login to PayPal and my bank to check whether payment had been deducted before pressing the very same 'confirm and process' button again.

Website easy, product quality was perfect, freight...
Website easy, product quality was perfect, freight is too high and Cyclingdeal should bundle up for multiple orders. Having said that though, my bike did get delivered next day

Ordered my parts Sunday afternoon, they shipped Monday...
Ordered my parts Sunday afternoon, Cyclingdeal shipped Monday morning and arrived on Friday with standard shipping. Great service.

Easy site to navigate
Easy site to navigate. Had (most) of the stuff I wanted and the prices seemed pretty good. Simple checkout process, easy to follow, free shipping (well, for any 1/2 decent spend... fare enough). Only issue was saying something was in stock when it was on pre-order. If you cant have it now, it ain't in stock (IMO). Otherwise, pretty good site.

Site is easy to navigate
Site is easy to navigate. Checkout was easy. I've only just placed my order so I can't comment further. Suggest you request feedback after the customer has received their order

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Cyclingdeal Rating

Based on 50 reviews from Cyclingdeal customers, company has accumulated an average rating of 4 stars, indicating that majority of customers are satisfied with its service.
Overall satisfaction rating

Description: CyclingDeal.com.au originally began in 2005.

CyclingDeal.com.au Fast Facts:
We are Australian owned and operated.
We offer next day dispatch on 95% of all orders

Our goal is to supply exciting deals on a brilliant and always changing range, all at genuinely amazing prices.
Unlike real world retail stores we are open 24 hours 7 days a week, so you can grab a bargain all year round. Even in your PJs!
Our customers are our family. We are real people and love to help! We have an outstanding customer service team and are constantly updating our customer service technologies to offer unparalleled satisfaction and detailed service.

New products are added to our website each day. We aim to continually bring you exciting new deals!

We're based in Melbourne and sell bikes all across Australia and USA. Come and visit us today!

Address: 69-73 Smeaton Avenue, Australia, 3175

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