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Fontana Showers

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Reviews Home & Garden, Home Improvement, Bathroom Fontana Showers

50 customer reviews of fontanashowers.com

Reliable and customer service is very knowledgeable
I'm glad I recently discovered Fontana Showers. I wasn't sure at first if I can trust that company but I could find a review here on ReviewFeeder. And indeed, the customer service is as good as described by this fellow ReviewFeeder reviewer. I had a complicated set up for my new shower and customer service could help me find all the rights parts and gave me detailed instructions. Fontana Showers truly stand behind their products.

Awesome for remodeling/products
I definitely recommend Fontana Showers. I was struggling with funds after covid began and needing to finish get my house done. Fontana Showers was affordable, amazing at what they do and the choices from products are simply amazing. I saw products I didn't know existed, there are so many cool items it was hard to choose. Just trust me and you won't be disappointed.

Great Company
I ordered a gold faucet from Fontanashowers to start my bathroom renovation. The faucet was delivered in a speedy time frame. I called the customer service to find out how to install it. The rep was so friendly and she sent me easy installation instructions. The quality of the faucet is very durable and it was affordable. I will purchase my tub faucet and shower system from fontanahsowers as well. Really wonderful overall experience.

Marzena is the best!
I would like to first start by saying I Purchased a Fontana Shower set on Amazon in 2014 the shower started becoming cold and I was told by my plumber I needed a thermostatic cartridge when I contacted horzon direct depot Who sold me the shower set Fontana Showers were unable to find this cartridge I was getting ready to go on Amazon and tell people not to buy this Fontana shower set at $700 when I decided to contact Fontana. I would like to say in an era where customer service has become increasingly obsolete Marzena was amazing she was incredibly knowledgeable and attentive to my messages I could tell she was working hard to find the part that I needed instead of writing a bad review on Fontana and telling people not to buy their shower sets instead and I am now thoroughly impressed and would recommend them to anybody she is a great employee for your company and should be rewarded or promoted and I hope you do so thank you very much!

Horrible Customer Service
I purchased a Constantine Brushed Nickel Kitchen Sink Faucet with Pull Down Sprayer on 5/16/20 and it is 6/5/20 and I still have not received my order when it was promised in 5 days. I called about 20 times at all times and no one answers the phone. Absolutely no apologies from Fontana. Do not any products from this company.

Love!
Love everything about this company! Fontana Showers have so many unique products for any bathroom remodeling needs. You can find any color and any finish you may need here. Their website is so easy to navigate and ordering is a breeze. Free shipping is a big plus!

Awful!
I ordered a shower system, it was missing parts. Oh it was also missing the instructions. I called to get replacement parts, Fontana Showers sent me the wrong part then they sent me a new system... again the same 2 parts were missing. My plumber has been out to my house 2 times already... I called them again about the parts they wanted me to photograph all the parts I did get (haha) and after a half hour we got disconnected. This has held up my bathroom remodel now for a week. They are horrible do not order from these people.

Horrible Customer Service
Purchased rainfall shower heads set missing the handle and the LED lights stay white do not change color as advertised. Customer Service wanted pictures and videos all were sent. Said Fontana Showers would review. Never heard back called promised to rush it up the latter never heard back. Called few days later was put on hold then hung up on 3 times. 4 call back said promise would look into and get back. Heard nothing. Several excuses from covid to warehouse will not answer, last person who was working quit ect...

Outstanding customer service
I placed the order for a shower set for my Grandma and surprisingly, she was able to install it herself with the help of the instruction manual provided and the quick response of the customer care. It is simply amazing. She loves the shower set and talks of how beautiful the changing LED lights are as the water temperature alternates. I have plans to renovate my showers and kitchen and most definitely will do my shopping from Fontana Showers.

Love my oasis
I had previously ordered what I thought was going to be a superb shower but turned out what Fontana Showers sent me was cheap, broken crap. A friend mentioned Fontana Showers and after seeing her bathroom, I immediately contacted them. While I was out of a master shower for quite some time due to the cheap crap causing issues and not to mention the faucet handle broke in my hand while I was trying to turn off the water, when my items came in, they were not only beautiful but far from cheap looking. The deal I got on my new shower faucets and fixtures were absolutely amazing. The oasis I have now is definitely the perfect way to unwind and I love that I don't have to worry about a faucet handle breaking off while gently turning the water off.

Wow just Wow
This shower head works like a charm. Great quality. Therapeutic rainfall feeling & looks great in our shower. If you are looking for a large rain shower head that delivers great constant pressure over a broad area - this is the head for you. The water dispersion on the showerhead is great, it reminds me of a mini version of those waterfall showerheads, but this one lights up and is much cheaper for those of us on a budget:)

A great product at a great price

Highly Recommend
I've been looking around to replace shower heads in some rental properties. I came across Fontana Showers at the recommendation of a good friend. I decided to purchase and I'm quite pleased. The transaction was smooth from start to finish. The products are well made and easy to install and use. I highly recommend this business!

Nice work
Great products and Fontana Showers stand behind their one year warranty, no hesitation. Sent them pictures of a problem in a 1 year old faucet, and they sent a new one! Can not beat that!
Great products and they stand behind their one year warranty, no

Excellent
Fontana Showers has great products at affordable prices. Very very fast shipping too. Customer service is beyond great. Listens to any issues and makes things right. I wish I would have discovered Fontana Showers a long time ago. If I could rate a 10 star I would. I will be recommending Fontana showers to anyone that mentions about looking to update their bathroom. I will definitely be a returning customer.

Thank you FontanaShowers!
This Fontana Faucet was reasonably priced and complimented my recent vanity purchase. Installation instructions were adequate and it took minimum time to install. It looks good and compliments the rest of the accessories.

Took my money and didn't send me a product
I ordered a rainfall shower from them on June 22,2020. Mid July I sent a request asking for the status of my order and was told Fontana Showers would contact the warehouse... never heard back from that person. On July 22nd I contacted them again and was told they could not figure out if it was sent or not. I stated I did not receive it and there was not any tracking on it. They told me once again they would look into it. July 24th I was told they were out of the product and I told them I wanted a refund. I was told it would be processed. It is now Aug 17th and no refund has been done, they also are ignoring every email I send asking for the status of the refund. I'm now going to have to file a claim with my credit card for them taking my money and not sending me the product. I can't believe this company basically stole my money. I would highly recommend you not order from them!

Good quality shower not plastic
I'm a contractor who work with custom homes and found out this amazing selections at FontanaShowers.com Being in business for over 16 years I have installed many showers and faucets for my client homes, I must say the quality and finish of the showers n faucets were second to none and will be buying again from this company.

Great service
The customer service is amazing. When I called about the shower head I purchased Fontana Showers were very friendly. The customer service met all my needs and answered all questions I had. I would highly recommend to others.

Warranty Fontana LED showerhead
I had bought the Fontana Showers LED oil rubbed bronze shower back in March but my bathroom project took longer than expected so plumber go around installing it last week. He noticed we are missing one connection part and had to call Fontana Showers customer service. Amazingly we got this part shipped in 2 days. Great service.

Very Professional
My great aunt lives in another state from me and I help her with bills and things since she is unable to do this. Her bathroom needed the shower replaced. I looked around for a company that I believed I could trust to do the work without me there to monitor them. This company has professional workers and fast service. After speaking with someone over the phone, Fontana Showers were out to see her and assess the work that needed done. Since I was not able to be there, they took pictures and sent them to me with explanations of everything they would need to do and the breakdown of the cost. The whole job, from start to finish, took less than a week. This was from the day I called them until the job was finished.

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Based on 50 reviews from Fontana Showers customers, company has accumulated an average rating of 4 stars, indicating that majority of customers are satisfied with its service.
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