51 customer reviews of grammarly.com
View Photos
Grammarly Rating
Based on 51 reviews from Grammarly customers, company has accumulated an average rating of 2 stars, indicating that majority of customers are not satisfied with its service.
Overall satisfaction rating ▼
Description: Millions trust Grammarly? ۪s free writing app to make their messages, documents, and posts clear, mistake-free, and effective.
Address: 548 Market Street, #35410, 94104
Phone: |
Show more...
|
Web: |
|
Add contact information for Grammarly
What are Grammarly socials?
Grammarly
reviews and rating on BBB
Review of Grammarly customer complaints, rating & accreditation on Better Business Bureau
Is Grammarly registered on BBB?
Grammarly is not registered on BBB. Therefore, this business has no BBB rating and accreditation.
While the damn thing doesn't fix your quote on quote advanced mistake, or simply allow the user to turn the damn thing off is not so bad in itself (hey, Grammarly have to justify their overpriced subscription in some way, am I right?). What makes this advanced mistake flagging so utterly sinister is how it would sometimes remain hidden for a while, and then suddenly pop up after you finishes the whole paragraph. So even if you do not try to rely on this program to fix the mistake and try to fix itself, you have to literally take out your sentences one by one just to see when the blue number would disappear and try to rewrite the sentence, which is hair pulling-ly annoying.
A garbage program made by a garbage company designed to annoying user into opening their wallet like a freaking free to play game.
Grammarly have this god-awful problem of blocking the end of a sentence to the right, and one must spend a lot of time to race what was written just to end a sentence. Also, they want to hyphenate words that should not be hyphenated. And, there are a lot of nonsense words like wanna as opposed to "want to." They totally abuse the proper grammar of "never begin or end a sentence with a preposition." They constantly want to add an unnecessary preposition at the end of after every object and change proper English usage to street and ghetto English. Again, it takes a long time to correct Grammarly's improper English, bad grammar, and bad punctuation by removing necessary commas.
First, the product--To construct a writing checker is a monumentally complex task, so I do expect it to offer many awkward comments and corrections that are meaningless. Awkward though it is, I find it useful. I do like that it marks errors rather than tries to correct them, and I like the downloadable PDF it provides. Although it is far from elegant, it saves me work and catches things that I likely would not. The Plagiarism Check should default to being on. The manual controls on the older version seemed more intuitive but the newer ones are probably just as good after one learns where Grammarly are. Downloading the PDF report is now harder tfor a new user to find. The product seems to be improving with time, so I added one more star.
On the Service--YECCHH! That is where most complaints come from, especially around the business issues of billing. Try to find the name of the officers or owners and connect by phone to speak with a live person. You cannot connect. Hundreds, maybe thousands, of people who enrolled for their software service found the same thing. Complaints were rampant for years all over the web. But there are indications that responsiveness is getting somewhat better and the software has improved steadily since I started using their tool. It must have taken immense effort to construct this. For me, it continues to be worth the subscription.
I thought Grammarly improved my writing, but at a cost of a lot of time and effort to review and approve or disapprove all their suggestions. That was one of the reasons I quit using it regularly. Especially since I thought a lot of the suggestions were optional. E.g. They might suggest I change regularly in the preceding sentence to commonly, faithfully, frequently, repeatedly, routinely, usually, customarily... Hey good to consider, but it was a nuisance all those instances many, many times in each thing I wrote. Yet if I were writing something very important, it found errors I really wanted to correct and it made proofing easier and perhaps my writing a little more precise. The monthly fee was not worth it for the amount I used it.
I WAS CHARGED $900 AND I AM ABSOLUTELY IN TEARS!
I'm not a business owner i got this for my siblings and I to use for our uni assignments. I don't have this kind of money!
Throughout the whole advertisement process i was led through i was told I would be charged a rate of $15 per month for a service that could supply 3-100 people with the service. However Grammarly failed to mention until the last page, which i didn't see at the time because it's nearly impossible to notice (especially after being told another different information for so long), that the service is charged PER PERSON and has a minimum of 3 people.
So the $15 figure is a complete lie, you can't even choose to pay the $15 per month because the minimum persons is 3. That makes it $45 per month ($540 per year AND IT IS BILLED ANUALLY) IT'S AN OUTRIGHT $#*!ING LIE
On top of this there is no way to get in contact with the company directly. No phone number or email displayed just a section on their website where you can "contact support", however it doesn't disclose how long it will take for them to get back to you. I found a number on a website called customercarecontact that listed a phone number for them, however it's an American number that charges international rates when calling from overseas (I'm from australia)
I'm absolutely disgusted with this company and their abuse of trust.
Besides the fact that I'm already using Grammarly, apparently, I still need to get upset by it, first, the program telling me there is a problem that I'm already skeptical about, or even know there is no problem at all, then, by googling it, I find out there is actually no problem at all. It's just Grammarly that wants to annoy me. To make me waste time and nerves. In the long run yes is very useful, but also so very harmful to your knowledge and nerves. But I still love it more than I hate it and I will continue using it, I'm sure it only needs some fine tuning.
Grammarly is currently on, and results SEE really terrible. Even "Google translate" suggestions better give me when I Joda style English language use. It ridiculous really is when money paid you to have language better and smarter look you.
Grammarly is supposed to point out unreadable or unclear texts. See the above lines. No comment on that. Grammarly does not give good alternatives on most occasions. Barely detects redundant words. Barely detects nonsense or absolute crap. The corrections suggestions I receive are more than rudimentary. The number of false positive is quite big. It even cannot recognize the use of acronyms or names. Definitely, I will cancel my premium account. So for a spell checker or basic grammar - yes it will help. If you want more - better spend on English lessons with a reputable teacher. It will make more sense. The worst money I have ever spent for an online service.
I understand how difficult it is to get everything right, but these errors are so bad that they'd be almost funny if I wasn't so angry with this product. So many of my peers use it to assist in their writing, so I assumed that it would be a good addition to my desktop. It was not. I think that this is marketed as some sort of resumé-writing genius machine, but functions more like a substitute math instructor trying to teach English. I can tell this partially from the fact that I have a seething case of writer's block and only wrote 14,002 words last week but still managed to be more productive than 92% of users. This should be aimed instead toward students looking for a cheap hack to get caught using a bad spell check.
I'm using your service and I really appreciate it, but you know for someone like who lives in Iran and has been preparing for TOEFL test, i honestly can't afford your other services, I've got master of geo-environmental engineering from one of the best universities in Iran I've got a Q1 paper in (international journal of pavement engineering) and Because of sanctions Dollar has been expensived extremely i can't afford other classes either, I would be greatful if you make a test or I don't know make your services kinda free for students who cannot afford them, I truly need it, because TOEFL test's price has been increased dramatically after sanctions, I even worked as sinaor engineer at a consulting company but Grammarly were out of budget the whole project had been suspended and other stuff... Help us if it's possible for you, we are not terrorist we all do not like our government and dignitaries as well, i just want to get out of this country with dignity, need your help, that's all
I see your advertising almost everywhere, your targetting system may detect me as a perfect client and focused more on me than on the average client but only the first add leave me with a little "why not..."... the hundred following advertising just makes me angry!
And I'm sad to tel that, but all your advertising is crap! Showing your product as so futile and so fake: "interviews" of people who are obiously too delighted to have only looked at the tool, or an other man who is too proud to lie(.?) at his future colleagues about themselves! I don't consider using modern tool as cheating but your adverting sounds like the opposite. Where someone is pretending to be who he isn't so much that he doesn't recognise himself.
And even if if I don't disagree with using tool to enhance my writing/communication, are you really proud of promoting lies and fakes so much? A tool that promise so much without a single clue! That someone that can't recognise his own work sounds right for you? That insisting so much with a jackhammer that "it's free" just to make you forgetfor a moment that nothing is free in our world and not saying how Grammarly fool you to may money from what ever they extract about you?
As a tool, it's fine to have Grammarly on hand the same way it's fine to have a hard copy dictionary. But, it should not be viewed as a one-stop solution and none of its corrections should ever be blindly accepted.
Inspiration strikes when it strikes, so it you are around say 5,000 plus words and have insight that needs to be inserted earlier in your work what do you do without a page counter? That's right you get to go back paragraph by paragraph and figure out where it needs to go. It's very hard to do especially since you can only see a few paragraphs at once! In the time it takes to find the correct spot your rhythm is undone.
The scroll bar off to the right is super thin and disappears. When you do actually manage to find it your work can scroll up or down, then it's back to hunting where were you even at one stinking paragraph at a time.
How about letting us use way more of our computer screen so that we can stay in the flow and actually write. Also how about a simple button to send grammarly an email instead of those generic questions that are listed under contact us. Even more frustrating since none of the listed questions had anything to do with my current questions.
Spent almost 3 hours writing today and 2 of that was wasted fighting your layout. Super frustrated.
The grammar part however is second to none.
"Proofit was retired on July 5,2016.
We are deeply grateful to all our users who helped us create our lightning-fast human proofreading service.
In order to focus on building Grammarly, our intelligent writing app, we have decided to integrate Proofit into Grammarly's Premium package and retire the stand-alone service.
Visit grammarly.com and enjoy the same excellent service you got used to with Proofit.
Go to Grammarly
If you have questions, please submit a ticket to the help desk.
Copyright © 2016 Grammarly, Inc."
I used their services for more than 2 years and I paid and asked them to fix my paper. I really got confused their services. In addition, I sent email to proof it about fix my problem but Grammarly did not answer for 3 days. I tried to send support request from their website, but I can not find any request form on their website.
Anyway, I didn't pay much attention to all this until I started applying for jobs. Not only did Grammarly create a spelling error (the word additionally), the software did not recognize the word was spelled incorrectly AND I SUBMITTED THE COVER LETTER.
You want to know how I realized Grammarly didn't pick up the spelling error? I reused the same cover letter on another application, but this time, Grammarly recognized the mistake.
It's one thing for this bulky software to slow down my computer's ability to keep up with my typing speed -its another for this scam of a service to fail to pick up on spelling errors -especially when you're submitting cover letters!
I am going to delete this software as soon as I submit this review. It is too inconsistent. Also, the program creates the majority of spelling errors it catches because it slows down your computer and keystrokes aren't recognized -hope that makes sense.
I guess the software would have caught the spelling mistake if I had paid for the premium version? This is a scam.
However I often have to send them error corrections for things that are not errors. We're talking basic punctuation type things, not contextual or stylistic. Their response is usually "it can't pick up everything." (Paraphrase) the other day it told me that a comma was used incorrectly after a dialogue tag. It read the sentence incorrectly because the dialogue ended with a question mark and closed quotation marks. Grammarly's basic coding should recognize that as one sentence, not two.
I also can't tell it to ignore things like names, or add to a white-list dictionary.
For the most part I LIKE using Grammarly, it has certainly helped keep my grammar and syntax consistent, but I'm glad I got a 50% discount for the first year. I don't think I'm going to renew for the full $140 for a YEAR, but I'm only six months in to my subscription, so if improvements are made I might reconsider it. However a few other applications have been recommended to me, such at ProWritingAid, so I will check them out before I make a decision.
It's worth noting that both the Microsoft Office 365 and Adobe Creative Suite premium subscriptions, though still highly unsavory, offer several hundred times the value while remaining less of a financial burden than Grammarly.
In regards to Grammarly's ability to perform it's intended functions effectively, you might be surprised to learn that writing which Grammarly critiques without objection can consistently earn you a C from an English teacher.
At most, Grammarly is a simple toy that should not be taken seriously. It is not, as the price-tag implies, a robust industrial suite of professional tools used at a corporate level.
That wasn't the first time Grammarly was the one mistaken. In the same drafts, I wrote something along the lines of "a popular game series those who don't know of are literally lynched by the fandom" and Grammary told me to replace "are" with "being". Now, I'm sure I was right here. My sentence used passive grammar, like "flowers were watered" or "the game was played". In my sentence, "a popular game series" was the noun while "those who don't know of are literally lynched" was describing the noun. There, "those who don't know of" was the subject in a passive sentence (object in an active one) and "are literally lynched" was its continual. I can rewrite it in active as "an ambiguous subject lynch those who don't know of".
Even while writing this review, Grammarly insisted that my accurately used "its" and "in active" should be replaced with "it's/it is" and "inactive/in action".
Now, I'm not saying I should never disagree with Grammarly but the way the ignore option doesn't work and Grammarly returns insisting that I'm wrong is annoying. I hope the staff works on it. Actually, Grammarly isn't that bad at acknowledging we're right. There's your personal dictionary, I used it for the word gallow which means stage for execution by hanging and a Japanese name Saihara which Grammarly tried to fix as Sahara. I just want the ignore option to improve like the personal dictionary is too.
Other than that, Grammarly really helps me with the grammar mistakes I did out of distraction or when I type something wrong with the keyboard.
I don't have the premium service so no comment about it.
I was trying to decide whether I should buy the paid version after I had sent a short piece of fiction through the program and found the usual issues with my use of commas and eighty-two advanced issues. Yikes! The advanced writing issues included: punctuation in compound/complex sentences, word choice, and passive voice misuse. I decided to do a little experiment. I uploaded a Raymond Carver story, which I think had been super-edited by a "New Yorker Magazine" editor. Grammarly disagreed with only two incidents of punctuation. The advanced issues where off the chart. A total of one-hundred and two. Grammarly didn't care for Carver's and his editor's word choice, unclear references, punctuation in compound/complex sentences, passive voice misuse, inappropriate colloquialisms and twenty more issues. What else?... in spite of the fact that I found this short story of Carvers on the internet, Grammarly did not hint that the story was plagiarized. Grammarly just helped me with the spelling of "plagiarized". So if you need some help with your commas and with spelling I think the free version of Grammarly might be for you. It is possible that it is a good tool for business writing but I wouldn't suggest it for anyone involved in creative writing. I just put a Hemingway story through Grammarly. Only ninety-two advanced issues. I won't be paying extra to find out what Grammarly are.