50 customer reviews of thehalara.com
halara Rating
Description: The "take it easy" manifesto is truly at the core of everything we do. We were founded on this idea of providing a stress-free experience to our customers, whilst simultaneously providing insanely high-quality products at not insanely high prices. “Take it easy" is a little reminder to not take life too seriously every day and to enjoy the small things in life. We want you to embrace yourself, and that includes all of your cute quirks and unique imperfections.
halara has developed proprietary technology that ensures the highest quality of any fabric on the market. To do so, we've partnered with leading manufacturing partners in the athleisure space—many of which make products for some of the leading athleisure brands in the market—to ensure that each of our pieces is produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies related to material & fabric innovation in order to offer you the best athleisure products on the market. It's our promise to you that not only are our current products insanely high-quality, but our future launches will push the limits of what it means to be an athleisure brand in 2021.
Our founders are true technologists at heart, and with their industry expertise in the technology and artificial intelligence spheres, we've been developing our proprietary HalaraBrain system, which combines open-ended machine learning research with information systems and large-scale computing resources aiming to achieve a near-zero inventory for all Halara products. Simply put, lots of fancy programs effectively plan our production, resulting in extremely accurate inventory management and less wasted materials.
Not only does this allow us to offer our products to you at lower prices than many of our competitors, but it also allows us to produce zero product waste. That means no excess fabrics end up in landfills or destroyed via other means – a win-win for cost-effectiveness & planet respect!
Address: 788 CHEUNG SHA WAN RD KLN Suite 603, 6/F Laws Comm Plaza, Hong Kong, Hong Kong Island, China, 999077
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halara is not registered on BBB. Therefore, this business has no BBB rating and accreditation.
There are a lot of collections and options, however, with that being said I was sad to see no sets with skirt/short bottom and a matching top/bra.
What actually made me upset was The coupon code I got for signing up for texting said 20% off your order but it only took 20% off one item. I tried another code for 30% off and it did the same thing. It makes me feel like I'm getting scammed.
My own experience of buying from Halara was better than I expected and my clothes came in a timely manner. I like that my clothes fit nicely because it is hard to find petite size clothing for me as I live in a place where smaller sized women's clothing is a little hard to find. Also, I hope there is more variety of clothing sizes as I would like to get my mom and sister one of these leggings. However, they are larger built than I am. Well, my sister would probably fit the medium-sized leggings and my mom might fit the extra-large size however I am not really sure with different factory size measurements.
Quick and easy and helpfully
I got the size Large which wasn't large enough so I needed to do an exchange for a larger size, halara advised with longer shipping times and Covid, they weren't allowing exchanges, so they asked me to keep my first order and they sent me an e-gift card for the same amount to purchase another one in a larger size! Very professional, friendly and quick!
The employee responded super fast and answered all my question in terms of refunding one of my items.
I am 5'11", 155lbs, 32DDD, 28" waist, and 41" hips and went with the Medium.
The ONLY complaint I have is that the top built in bra band is too loose around me, but everything else about the Medium fits perfectly!
I literally ordered (3) of these dresses off the bat in different colors and I'm so glad I did! Just make sure you compare your measurements to others who have provided them, because I originally thought I would need the large, but I'm so glad I didn't go that route! AND ITS LONG ENOUGH FOR US TALL GIRLS! (:
The email I received was prompt and friendly.
However I was only offered 10% off my next order which personally doesn't feel like enough for the error in their sizing recommendation and my not being able to return my item.
- again I am very understanding of not being able to return a swimsuit for sanitation purposes.
When checking out, it said I was checking out as a guest? Why wasn't I logged in?
Said I was a guest, but somehow had card info saved? It did NOT give me my pay, ent options? When the card inf you had was declined, money then did it give me my payment options?
I had to keep going out & back. Eac time I also had to RE-ENTER my discount code?
The last time it was still there.
Usually with that much trouble I'd say forget it—
But I spent too much time choosing items due to the disorganized wat the site is set up—
This needs to be much quicker & easier.
The dress is very cool to me since it's comfortable, doesnt require a bra, and yet again I can wear it for everyday walking, lounging, or going somewhere. Now it may be a bit tricky for a busty woman to squeeze the girls in and keep tame but for avg ladies it works perfectly. Padding built in so no headlights effect. I can see myself wearing this for a summer hike and then stopping at a decent restaurant on the way home no problem.
For an on the go person, or active mom like me, these clothes are so perfect! The best part of everything I ordered is the POCKETS! Pockets available on everything makes me love this brand all the more!
I described it on the previous page
*Update*
After I posted my review halara contacted me and issued me a refund and a gift card, I am happy with the customer service I have received and have increased my rating of the company.
Amazing!! Absolutely amazing. Contacted about my package being lost and got a response right away and they fixed my problem by crediting me my money so I could re but my shorts! I have already shown and recommended Halara to all my friends!
Sadly, I will not buy from Halara again because of this awful customer service. Now I'm stuck with two dresses that don't work, out my $70, and Halara lost a good customer. I'm a honest customer that's willing to spend good money on good clothes at places that treat their customers with decency, consideration, and respect. Not everyone is the -buy it, wear it once, return it- type. Perhaps if they updated their sizing chart, and changed their return policy to more of the industry standard, I bet they would have a lot more repeat customers (probably myself included if it wasn't for the rude customer service representatives). I guess I will just go back to Nordstrom, where I get good service and returns are no hassle. Even Walmart is better than these guys! Halara lost a good customer, and I feel like I was swindled. They also have been absolutely harassing me with marketing emails and text messages since I ordered from them. I feel like on top of this terrible experience, I'm being harassed by their marketing campaign. Don't bother, save yourself the hassle and disappointment and go somewhere else.