50 customer reviews of harrys.com
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Harry's Rating
Based on 50 reviews from Harry's customers, company has accumulated an average rating of 4 stars, indicating that majority of customers are satisfied with its service.
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Description: Shaving is evolving. Never buy overpriced razors again. Get Harry's German engineered blades and shaving cream online for a fair price.
Address: 75 Varick St, 10013
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Harry's
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Truly though the reason I love Harry's is the convenience of not having to worry about buying blades along with a good value. The nice packaging doesn't hurt either; mammoths are cool.
Also forgot to mention that the app is really well designed and easy to use along with their website. It's always nice to have a good looking and intuitive webpage and app.
The razor blades are very good quality and give you a really close shave. The shaving cream is more like moisturizer than typical stuff you get out of a can and works very well for those of us with sensitive skin. Are usually suffer from razor burn, but with Harry's products I don't.
The face wash is probably my favourite product. My wife also uses it because she says it's better than any women's product she's found. It leaves your face feeling really nice and clean and exfoliated.
The body wash is next on my list.
I've been a customer for a couple years and I will continue to be for a very long time.
Harry's are "razor" sharp and seem to last forever. I shave his head and never worry about cutting him because they are made so well. Their delivery system is excellent too.
We took advantage of a 10 dollar offer in my email for a surprise gift and received a lovely razor befitting the quality of the blade. Much nicer than the basic one we ordered originally.
It seems other reviewers are leaving 1 star when in fact I see that they are raving about the product. I guess they don't quite know how it works. Regardless, I would give Harry's 10 stars if I could.
I recently started using Harry's shaving gel as well. I used to use Edge but had to switch to Gillette as the box store I go to doesn't carry it. I was not very happy with it and figured I would try Harry's... it is now on my recurring order form! It really makes a difference as I shave every morning and there is no burn makes it a more pleasant experience... as well as having a very nice fragrance.
For those having issues, like stubble left behind, I hate to say it but you're shaving incorrectly. Even though some say you should never go the opposite way, that's the only way I can shave and get a smooth shave even with other blades like Gillette. The issue I have with G was, no matter what I did the blade cut up my face. Went back to Harry's after Harry's updated their blades and no more cuts.
And like I said before, no, I don't work for Harry's for they really can't afford me. Really...
I have been buying Harry's blades and I could not be happier with the quality and the shave.
But that is only the beginning!
I also purchase Harry's Post Shave Balm. This lotion moisturizes and leaves my face smooth and it feels good!
As part of the "Mystery Gift" program, I received a bottle of the Body Wash. I LIKE this body wash. I have been using a higher priced name brand body wash which is nice, but if I can get one I like for 1/3 of the price and it too smells and feels good, it only makes sense to use Harry's.
If you haven't tried Harry's, other than your hard earned money, what have you got to lose?
Be smart, use Harry's.
I went with Harry's over Dollar Shave Club because 1) Harry's owns their own factory, so Harry's obviously care about quality (as opposed to out-sourcing for razors) and 2) Dollar Shave Club sold their company, which means margins and shareholder returns start to matter more than quality.
Business aside, I would not have stuck with Harry's if their product wasn't the best product I've ever used. Their razors last long, are sharp, and don't have that annoying little wire that most multiple-blade razors have, which means a closer, more consistent shave.
I use their razors, after shave, shaving gel, soaps, face cream, face wash, and even have their travel shaving bag.
I wouldn't spend time writing a review if I didn't love their products and thought others should know.
I suggest doing their app/online interface to order their products. Its easier than running to the store, has free shipping, and their customer service is second to none!
Ever since I switched to Harry's I fee treated with respect and provided with a world class blade at a fair and reasonable price. I is nice to know my shave supplier appreciates my patronage and is respectful enough to provide a great product at a fair price and does not require a security guard to unlock the goods so I can get on with my business. Not only is the blade made of superior cutting edge material (world class --- and as a metallurgical engineer I know that these are top of the line blades,( using world class cutting edge Swedish stainless steel) Harry's are delivered without stress and without Big Brother blade Company laughing at me for what I paid them for the privilege. I trust Harry's appreciates my business and will never take advantage of it. Oh and BTW their Shave Gel is light years ahead of the thin runny gel put out by Big Brother Blade. Everything is better easier and fairer., THANKS!
I started "sampling" other products - none of which my husband liked. And then I found Harry's! He was skeptical (to say the least) but agreed to try so I ordered on line. He liked the product from the first time he used it and has been a loyal customer ever since. Even though I now see Harry's in Target and other retailers, we continue to order on-line direct as a symbol of our loyalty.
Good luck in continuing to grow - just don't change or compromise!
I was excited when Harry's came in and was looking forward to getting good shaves while saving a little money from the major brand I had been using for years. Unfortunately I found my first shave rather rough. More akin to lightly dragging sand paper across my skin.
I recalled a couple decades ago when I tried a electric razor is suggested giving it a few weeks for the bear to adjust do the different shaving so I did. Went past the return period and found no improvement.
Since I went past the return period I kept using them since I am not one to waste money. I used all but 1 blade. That is 16 blades plus whatever came in the starter kit except one. When I went back to my major brand I was reminded what a smooth shave feels like and will be more careful before trying a different product again.
With how much longer the major brand delivers a smooth shave for me I think I save money with them.
Thinking back over the years the best comparison to shaving with Harry's would be a 2 blade disposable. Granted, Harry's is probably better but that is the best I can think of.
BTW, I would have given it 1 star but it does actually shave so it does meet the minimum expectations for such a product.
"Quite Possibly the Worst Shave Ever" (1 Star)
11/1/16
Do yourself a favor and grab a sack of BIC disposables at the checkout line. You'll get a better shave...
Very first shave with my very first Harry's razor pulled and grabbed. Dullest new razor I've ever bought.
********************************************************************************...⇄ /> Response from Customer-Experience-Rep -., Harry's Representative
Responded on 11/1/16
Really sorry to hear that this was your experience with our blades, Carl. In fact, this is something we've heard before, but it's not generally the blades themselves, but rather the angle you hold them to your face and amount of pressure you use. As strange as it sounds, it's something that can take a few shaves to adjust, and if you change up both of those factors (angle/pressure) we think you'll soon find just how good of a shave you can get with us. If you email *******@harrys.com we'd be glad to take care of you.
********************************************************************************...⇄ /> Unbelievable
I'm 65 years old and you presume to teach me how to shave? Do you suppose I'm some sort of robot with precise, repetitive, mechanical motion? Good grief. I'm pretty sure I would have figured it out within the first shave if there was anything to figure out.
Marketing Suggestion:
Don't patronize the customer. It's bad form and tends to piss them off. Then you get a nice little note explaining just how FUBAR you and your product really is
I had a problem with a previous order (through no fault of harry's really, but Harry's fixed it so fast I couldn't finish shaving my face!) I had ordered my future brother-in-law a harry's kit which included a metal handle that I wanted engraved. The holiday gift set that I chose didn't give the option to have the handle monogrammed, so I quickly emailed customer service to see if they could add it--they did, but by sending me a second handle with the monogram so I could just switch them out. I didn't have to $#*! and moan about it, I barely had to mention it, before Mr(s). Post(hu)man was knocking on the door. Awesome work, Katie! (I think that was the reps name.)
Finally, the quality of these products is far beyond what I have found on the aforementioned shelving systems of your local retail pharmacy. For example, the soaps have lasted 2-3 times longer than any I've found in the pharmacy, The razors are precision, and I mean PRECISION so I don't have to shave for a couple of days before I start to feel super stubbly, but they don't last quite as long as cheap steel, but they do a much better job. QUALITY OVER QUANTITY will always win my patronage. And see section one, on scents. No men of a more mature vintage smells on this dude celebrating his first 39th birthday.
Anyway, I hope that has convinced everyone to not only buy the shaving supplies, but the soaps, deodorants, hair products, etc -- you got to play to win.
Now, where did I put those reading glasses...
In terms of their skincare, I have only used the shaving gel and the after shave. Both are good, if unremarkable. I'm not going out of my way to get them, but Harry's get the job done. The razors are similar in quality. I use them for my legs, armpits, and bikini line. I find them serviceable for those jobs. Again, nothing to write home about, but nothing too bad with them. My fiance finds that when he uses them to shave his face, they can be hard to clean between swipes. He tends to let his face hair grow longer though, so that could be part of the reason. Also, the single detailing blade is a double edged sword for both of us. We like having the precision for hard to reach spots or to catch stray hairs. However, we both have nicked ourselves with that blade when trying to use the normal side. For me, it tends to snag skin behind my knees. For him, it tends to snag around his nose.
That all being said, the convenience makes it worth it for me. Especially in quarantine, it's nice to know that I can get my shaving essentials without leaving home. I'm definitely saving money on gas, me splurging on fancy razors when I get to the store, and on the related skincare products. I recommend this service for someone who is looking for affordable and easy to use basics.
It helped once they added the non-slip grips. These are 5 bladeded heads, but they do not clog and skip like the other major brands seem to do. The customer service and subscription site is well laid out and easy to use.
I used to buy the Mach's but they are way over-priced and do a much poorer job. Harry's has excellent products other than the razors too. Great shaving cream, nice after shave lotion, (my new fav) face lotion, and very good long lasting shampoo. The only product that I didn't like as well was the body wash. The scent was a bit strong for me.
My only question to them would be: Does the right hand know what the left hand is doing?... But then again, thanks for the refund and the 8 new blades.