50 customer reviews of homeadvisor.com
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HomeAdvisor (Powered by Angi) Rating
Based on 50 reviews from HomeAdvisor (Powered by Angi) customers, company has accumulated an average rating of 3 stars, indicating that majority of customers are satisfied with its service.
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Description: HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...
Address: 14023 Denver West Parkway, Suite 200, 80401
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On the other hand, Julio Castillo is definitely a man to hire if you need work preformed and completed according to the estimate he gave before starting. Julio is the best at what he does and his prices are very agreeable. Julio's quality of work is the best! I will most definitely hire Julio again when I have more work for him to complete
My deck is 32' x 10'. I love it. Thy just completed work on the fascia board trim around my House and also added soffits. Fantastic job. They will install gutters tomorrow. Our next project is a privacy wall to
The pool. A room addition will follow in the schedule. The quality of work is unbelievable. It is the best work we have ever had done to our home. And our home is 120 years old so there has been work done over the years. The crews are polite and cleanup after every job. Chase has hired the best people for his crews. I will recommend him anytime for
Any job. Thanks Chase and Crews
While your pricing was fair I expected a good job, instead I got a excellent job.
Thank You and your staff so much!
Ron Gagne
1. I get bombarded with phone calls that start within minutes and continues for days.
2. On two of the three occasions I have gone with HA, the help received was by a handyman and not skilled labor.
3. On all three occasions, I had to seek out another contractor and have the work redone.
4. Most recently, a roofing contractor was hired to re-waterproof a balcony at a cost of over $4000. 00. I had several other contractors out and a technical rep form the product manufacture, all whom independently told me the problem was the way the contractor did the application. Now the contractor states that the decking needs total demolition and replacement and the job as been re-quoted at over $9800. 00. The attached pictures show the condition the contractor left the job from their experimentation to identify why the work failed.
I will never rely on Home Advisor for referrals as my experience has made me feel HomeAdvisor (Powered by Angi) do an insufficient job of screening professionals and thus as with me, recommend unskilled, unethical, and unprofessional labor.
The next day he looked over the job and quoted the price, which took me by surprise at how reasonable the price was. He completed the work which did take a little longer than I expected. The reason being is because he is a perfectionist and made sure the job is completely done right. I was surprised that I was not charged any extra money.
I told him that he is an honest man and does excellent workmanship. I also told him that I have dealt with home improvement people in the past that were dishonest with the price and did poor work. I asked Tommy for his business card and I know that in the future I will call his company Atlantic Business Solutions and I will recommend him.
They even did not know how to use a caulk gun! I would give them less than one star but not an option.
I find out 2 days after writing this review and having paid the contractor for the work HomeAdvisor has charged my credit card $1,200. That's the estimate that the web site estimated that this project would cost. Nowhere on their web site did they indicate they would change my credit card for this amount. I sent over an hour talking to HomeAdvisor on phone trying to get the charge removed with no luck. They said I should not have paid the contractor for the work. I have contacted my bank to stop the charge but I see this is going to be a challenge.
If you don't put your credit card there they will not give you an estimate. They SHOULD tell you on web site that this is NOT an estimate but an IMMEDIATE charge to your credit card. If nobody shows up to do any work you WILL STILL BE CHARGED. I told Home advisor the person who did the work was the same one they sent me a photo of before he came and he completed the work so I paid him for the amount of his REAL estimate. Now they won't credit my credit card.
With not a lot to do the last few months I did some investigating into HomeAdvisor and what I found is as follows -
HomeAdvisor owned by a mega corp located in NYC, NY. This Corp ownes several other companies of the same vein as HomeAdvisor. HomeAdvisor in-turn bought a company called Handy to whom HomeAdvisor (Powered by Angi) farm out a majority of the "small job" requests. Now they, Handy, seem to be the source of much of the Hate & Discontent among customers. Complaints are made to HomeAdvisor but the disconnect seems to be that the 2 computer systems can't communicate with each other so, for all intents, the customer's complaint falls on the "deaf ears" of the Handy system. Now, after speaking with the Pro I dealt with, He has removed himself from all contact with Handy and only goes thru HomeAdvisor and is now receiving nothing but 5 stars and as such his customers are very happy. I don't know how to complain to Handy as all phone calls are automatically shuttled to HomeAdvisor So you never get to speak with a "Handy" Rep. And, as you can see, a great number of the complaints are coming from the very Pros that are being sent out by Handy, that alone speaks volumes! I don't think I'll ever use HomeAdvisor but, if I do, I will request that the Pro being sent is from them and not Handy. How to actually accomplish that I don't know. Time to get off my soapbox, Have a good day.
Based on my experience and also a friend that signed up with HomeAdvisor as well, we were never able to do a single job and we were charged more than $2000. Even after I called them and told them to cancel, they kept sending emails and charging my credit card for each "supposed" client they were still sending. I put a dispute on the credit card as they never agreed to cancel and now they sent me to collection, something that I will be more than happy to fight! I strongly advise you not to sign up. They will take all your money and you don't get any business.
Thank you.
Eddie.
We removed our plants, dog and opened all the cupboard and room doors and our air ventilation system for the fog to penetrate as mold attaches itself to everything especially dust particles.
We ran errands and picnicked in the park for four hours and returned. Upon entering, the smell of ozone was heavy but bearable. I called Dave to ask if we could open windows and he said that would be fine. Upon inspection Justin had scrubbed the mold off the shower stall and painted antimicrobial mold paint on the ceiling. He also cleaned the air conditioning filter in our condo air system and put it back in place.
We cleaned our air ventilating fans in the two bathrooms and will now make sure to run them before and after our showers along with keeping the bathroom doors open after using them to keep moisture down.
The fogging comes with a one year guarantee.
This company was prompt, courteous snd answered all my questions. Highly recommend.,
We are now in a dispute with Plumbing Express's unwillingness to rectify the poor quality of their work. They claim they are not capable of the repairs necessary although we have two quotes from contractors who can, which Plumbing Express is not willing to pay. Plumbing Express does not guarantee they can match the original appearance of the home. Totally unacceptable.
When your manager, Danny, came to our home to sell this job he toured and surveyed the premises. The day before the work was scheduled my wife spoke to Ronda and Danny to make sure we would have things moved so the plumbers would have access to all necessary areas. We were told to clean out underneath all sinks, on top of the refrigerator, give them access to the main floor ceiling and clear the walls opposite all toilets. This was all done before the plumbers arrived. When the plumbers arrived, my wife was agitated. We were assured Plumbing Express would follow strict Covid-19 protocol. None of your plumbers were wearing masks or social distancing, They said they forgot. My wife is immune compromised and denied them entry until they went back to their trucks to retrieve the masks. Some plumbers did not wear their mask the entire time and there was a lack of social distancing.
Danny told us the plumbers would work methodically through the house. This was not the case. From the beginning they were all over our three level home. In addition, they needed access to the laundry room and the basement ceiling. My wife spent all morning moving our belongings to accommodate them. If we had been told before hand, this would not have been an issue. The plumbers were asked not to move anything without asking my wife first. This was not done. We found some of our belongs in places they should not have been. Also, aggravating. She admits to a few choice words.
As far as your two managers coming out to inspect the mismatched paint colors resulting in non-existence of blending, places Plumbing Express's laborer just missed leaving white bare spots and the mismatched texture on our ceiling, they indicated to us that Plumbing Express would be willing to pay another contractor to correct the textured ceiling and the poor painting. After spending the time to acquire two quotes from professional licensed drywall contractors, who agreed that there is nothing about our ceiling texture technique that is non-standard and guaranteed the match, Plumbing Express declined to pay and offered to come back themselves with no guarantee. We are opting to pay $1800. 00 for a guaranteed sure thing than to take a chance on Plumbing Express again.
We declined their offer to cleanup that day because we had a commitment and could not wait for them to do what should have already been done. We no longer have the receipt for our lamp so cannot prove the cost. The lamp was not the only damage. There are irreparable deep scratches in our living room hardwood floor caused by Plumbing Express's employee's ladder. The planks would have to be ripped out and replaced.
Ed admitted to us that this was a Plumbing Express perfect storm and that he had past problems with the employee sent out after the plumbers to do the repair.
1. Unlimited Removal and Demolition - to drain, cut up, & remove old oil tank; abate asbestos from, and remove, old boiler; remove oil filler pipes & patch foundation with cement
2. Boxford Chimney Sweep - to run a new flue liner and install a new stainless steel chimney cap
We hired J. Griffin Heating & Plumbing to disconnect an ancient "snowman-style" oil-fueled steam boiler with attached "instant" water heater, and replace it with a gas boiler & free-standing gas water heater.
Fast. Efficient. Clean. On time. On budget. Pleasant & willing to answer all of our questions.
All 3 companies provided very high quality experiences! I would hire any/all of them again.
Bonuses: Sandy Griffin (with JGH&P), & Daniela (with UR&D) provided excellent & timely email & phone support.
5 Stars all around!
If you want a roofer who will get in touch with you, stay in touch with you, and answer all your questions throughout the whole process, than Brad is your guy.
He was the first roofer out of 4 that actually went up into my crawl space attic to check for mold damage. No one else wanted to deal with it, and he was right on top of what needed to be done as if it was no big deal.
He also had one of his carpenters come by the house to replace rotten trim before the roof went up. He even helped me figure out why the mold may have happened and how to prevent it from happening again. I had a leaky chimney and the moisture on my windows in my home were like Niagara Falls in the colder months. I had replaced the windows and put heat in the basement, so warm air could rise so the house wasn't so drafty and neither of those things helped. But once Brad and his crew installed the new roof, including knowing how to make air flow better in the attic, it helped my windows.
Yes windows should have some moisture in colder months which dries throughout the day, but like I said, it was much worse than that. And the moisture caused mold to grow in the home so I was constantly cleaning it. My son even became allergic to mold in the process So, don't bother going anywhere else, because I did my research, his estimate was where it needed to be, he was able to fix the many issues with my roof, and he was always in touch. I can't even count how many e-mails went back an forth because of all my questions. I lost count at 20. If your a single mum or just someone that doesn't know a lot about roofs, Brad can help you!
Top Notch Moving is absolutely fantastic. I have moved many times in my career and David and his entire staff provided the most professional, caring and careful service I have ever had. HomeAdvisor (Powered by Angi) were patient from the very beginning giving me an extremely detailed and accurate quote for services. Their equipment blankets, trucks and tool were in impeccable condition. They carefully wrapped artwork and furniture. Not one item in the two 18-wheeler massive trucks was scratched or damaged.
They remained calm and meticulous throughout packing, loading and delivering and installing, rebuilding furniture artwork, beds, refrigerators, and more.
They even fixed a bookcase by reattaching the back before they wrapped it. They found a ring and handed it to me saying, this looks like it is very special.
Although unloading the last truck went late into the evening, Dave and his team maintained their careful and fastidious level of work. They even folded their superbly clean moving quilts into perfect squares before returning them to the trucks.
I highly recommend this extremely professional company. The quality, professionalism, and level of care they give their customers and their belongings is beyond all expectations. I am hiring Top Notch Movers again this month as we move full time to our river house.
Thank you, David for making our move so pleasant.