50 customer reviews of japancrate.com
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JapanCrate Rating
Based on 50 reviews from JapanCrate customers, company has accumulated an average rating of 4 stars, indicating that majority of customers are satisfied with its service.
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Description: The fun of Japan brought to your door through delicious Japanese candy and snacks. Try anything from Cheesecake Kit Kats to DIY Sushi kits.
Address: 179 Culver Boulevard, 90293
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The company is very responsive and has excellent communication. You will not be disappointed in the quality, quantity or uniqueness in each item in the box. Great way to start off the weekend chill night. Highly recommended. Will definitely subscribe back.
JapanCrate have great prices and quick shipping here in UK knowing that they send the crate via Japan Post with no tracking. So I am kind of skeptic about it. But then to my surprised, the crates arrive with no damage or missing item.
Highly recommended!
Im very satisfied with the service and overall experience with Japan Crate. Thank you very much for on time delivery and didn't missed a crate. Very good products. Full stock up. Hot soup it is! Highly recommended.
I am a casual figure collector, especially those of the Goodsmile line. The figure that was enclosed in the box was a Card Captor Sakura Nendoroid petit, and it was utterly, easily a knock-off of the real thing.
No where in their clauses does it say that JapanCrate include authentic items as a default, but when you spend THIRTY dollars plus for a singular box, one would expect that, right?
Apparently not.
I am disappointed and will never order from them again. I have contacted them as it is, and am currently waiting on a response. Let's see if their peoples are authentic.
(I have also included pictures of said item. My pictures have warm lighting and were taken by mobile, so it's somewhat difficult to view the abnormalities.)
Edit: I received contact and it was awful. Whoever had contacted me used emojis in their response and it ostensibly amounted to: "Sorry about that, keep buying our product!" Glad I only received one box.
Today, my subscription plan renewed for 6 months, and I tried to refund the subscription because of the absurd shipping costs. Of course the Japan Crate team did not give me a refund, and I am very disappointed and frustrated in the lack of empathy of the Japan Crate support team. I will never buy from them again.
If you are considering trying them however, first look at other cute kawaii crate options out there. There are MANY cheaper options that come with free shipping to any country! This business is such a rip-off.
You made me and my girlfriend are so addicted to ramens and you made us so happy! Tried out the included free recipe in the recipe card and so delighted
Very nice concept and customer service was on point. Overall experience is great. Glad that we found you Japan Crate. Keep up the good service.
Website is a scam site. Stay away.