51 customer reviews of jmbullion.com
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JMBullion Rating
Based on 51 reviews from JMBullion customers, company has accumulated an average rating of 3 stars, indicating that majority of customers are satisfied with its service.
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Description: Buy Gold, Silver, and Platinum bullion online at JM Bullion. FREE Shipping on ALL Orders. Immediate Delivery - Call Us 800-276-6508 - BBB Accredited.
Address: 11700 Preston Road Ste 660153, 75230
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A- Add to cart
B- Check out lol
C- Track it all the way to your hands... your done lol
Honestly the collector in me. Metal?. Metal really? I would double guess myself all the time but in, January, yeah of this year...
Started and JM taught me. From
"What to yeah. To OOKKAAYY!" ( but everyday)
JMB has you covered -
'I came across silver late in life, fiat? Never heard fiat before, knew it was a car - from 88-18 was never taught that word- learned after my Bachelors degree was obtained.
Hello,
The investigation has concluded. As verified by a review of the GPS data attached to your delivery scan, your package was successfully delivered on January 11,2021 to the address you provided us. Please refer back to the Terms
& Conditions agreed upon at checkout, "JM Bullion will not be responsible for reimbursements or insurance claims on packages that are successfully delivered as addressed. Our liability and insurance ceases the moment the package is signed for or left at the specified delivery address."
This reported loss is outside of our coverage. If you believe mail theft was involved, please consider contacting your local police department, and the post inspector at *******455.
Alisha
Claims Department
*******@jmbullion.com
*******253
Then I received an email to do a "Good/Service Not Received" ACH reversal request with your bank. The refund will not be initiated on our end. REFUND POLICY!? MY ASS.
I got my money back on 2. 12. 21 I did business with JM Bullion before... will do never again.
Overall, would do business again and would recommend them over competitors that you may find don't exercise discretion when shipping your product.
Order somewhere else that backs their customers and does not blame you for their negligence. I was on the phone with a "manager" who said his name was "Fibtain" yesterday and eventually he hung up on me. So now I do not have the product and do not have my funds. If they had shipped it with UPS with a signature required, this would have been avoided. If they would have insured it with USPS this probably would have been avoided. Regardless I have seen similar reviews on consumer affairs, so please AVOID this company at all costs and shop somewhere that will actually get your product to you / will work with you if something happens.
I order online heavily throughout the year and have never dealt with something like his before. Additionally, I am a small business owner and ship daily with the major US carriers and would never hold a customer responsible for a product not being delivered / not properly insuring the shipment. (especially when shipping with the simplest and cheapest USPS option sans USPS insurance)
I am writing to let you know that, even though you are at the mercy of a third party delivery service, my last two deliveries from JM Bullion, there were no signatures requested, or required. I did receive the packages, however, the first was left at my front door and the second was handed to our nanny without signature.
Again, I realize it is difficult, if not impossible to handle this completely properly through a third party delivery service, however, it makes me question future purchases.
Transaction was clear
Good part is tax included in price
But bad part is JMBullion charge 3% for credit card fee (if you say so) but don't say that.
My suggestion is that they should charge only sales tax and keep prices at market prices. And don't charge credit card fee of 3% which is is hidden and already included in price. If not then they charge 9%tax or 9% over the market value
If they start not charging that fee... they can boost business to new levels...!