50 customer reviews of knowfashionstyle.com
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KnowFashionStyle Rating
Based on 50 reviews from KnowFashionStyle customers, company has accumulated an average rating of 1 stars, indicating that majority of customers are not satisfied with its service.
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KnowFashionStyle
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I initially submitted and paid for an order for two (2) items on April 14,2021 [Dark Blue Fashion Casual Solid With Belt V Neck Skinny Jumpsuit & a Black Casual Solid Split Joint Zipper Collar Skinny Jumpsuit]. At 12:08 PM, April 14,2021 I received confirmation of this payment. However, on April 20,2021 (hadn't checked my email prior), I finally saw an invoice from PayPal (via Knowfashionstyle), requesting payment (sent 4/14/21) for my items that I thought I had already purchased. Without checking previous emails, I assumed that something happened with the initial payment (but don't know why it wouldn't have processed). I wanted these outfits for upcoming events and therefore, did not hesitate to immediately remit payment. I received the confirmation of the payment. I then checked my order status on their website and noticed that I had two (2) separate orders for the same items. I read the company's policy on return/cancellation which states, "Order Cancellation
We offer full refund if the order is cancelled within 24 hours of your purchase. You should contact us at *******@knowfashionstyle.com immediately once you decide to cancel the order. For orders cancelled after 24 hours of purchase but have not been shipped, we will offer partial refund after charging a 30% cancellation fee. We will not accept order cancellation request if the orders have been shipped."
I immediately sent an email (4/20/21) explaining the issue and requested that the order be cancelled for the second transaction. Long story shorter: the first response to my email said thank you for your order it is preparing for delivery and the tracking information will be provided when it was available. I have been emailing them daily trying to get this rectified. I finally emailed all the contact names listed of which a couple of them replied and one stated, "Sorry but the packages had already/shipped and a refund was not possible." It is 5/4/21 and I have not received my package. Also, I paid two different prices for the same items.
A paper thin jumpsuit! Thinner than a ritz cracker the thin ones!
I paid $39.99 and $24 shipping for a piece of material that cost. 99 a yard which was about 4 yards...
KnowFashionStyle is a joke!
Please people don't waste your time money nor frustration on this website
KnowFashionStyle tried offering a percentage off my next order, who says their will be a next? Wanted me to send items back for refund the return shipping was over 60$!