50 customer reviews of afremov.com
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Leonid Afremov Rating
Based on 50 reviews from Leonid Afremov customers, company has accumulated an average rating of 4 stars, indicating that majority of customers are satisfied with its service.
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Description: The official online virtual gallery of Leonid Afremov here you can order original oil paintings directly from the world renown artist Leonid Afremov
Address: 135 Sur, Esquina calle 21, Lote 008, Mz 463, de la Zona 2, Colonia Ampliación Bellavista, Mexico, 77712
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I can't believe a great artist as Leonid Afremov would ever paint a painting out of proportion. It looks like a child has copied it.
I wrote the family, and was promised a print copy of the original, but although I every week 4 weeks wrote and asked, when Leonid Afremov was sending it, and every time got the answer: end of week. But now 1 1/2 month later its still not sent.
Dont buy paintings from this company if you have the slightest sense and feeling of art.
The original painting made me feel peaceful, but the one I got make me feel schizophrenic because of the colors.
I really think people should read all the sections before to buy and keep in mind that painting is not copies, the will never look exactly the same, you can read this in the info section.
I am grateful ande very happy
Elena
Really impressed with the handling of our orders and the timely delivery. Packaging was simply perfect also! We can't wait to hang these paintings in our newly remodelled house in Europe. Today we are putting another order which is not going to be our last...
Thanks Afremov Sudio! You guys ROCK!
As of February 13, 2020, I have updated this review with some extra photo attachments of Limited Originals and a one of a kind original by Leonid Afremov. The photos are in order: Two of limited original of UNDER THE RED UMBRELLA, (I have 4-5 and 5-5) (Why did I buy two of the same painting?....because one of 'em is a gift..smile.), limited original of AUTUMN DAY (5-5), one of a kind MAGIC CITY and, finally limited original of ENIGMA OF THE NIGHT. Some of these limited originals are STILL available. In addition to UNDER THE RED UMBRELLA and ENIGMA OF THE NIGHT, there are still other limited originals available. On the Afremov site, type in "Limited Edition" and then search. The result should yield four pages. Within the four pages one should see the limited paintings, from Green Tree for $199.00, Candle Fire Dance for $250.00 to Walking Home for $700.00. I STRONGLY suggest one should email them to ensure the purchase will be a Limited Original and NOT a regular recreation before placing an order. Please post a review and photo attachments so us co-customers are able to see the end paintings. Thanks for reading.
Less importantly, the first two lamps are kinda detailed, others are just smashes done in a great hurry. The one detail that I would not mind changed is the changed order of a lamp and a bench in the front of the picture (that could be on purpose because of it being just a reproduction, eventhough it visibly disrupts the symmetry of the row), but the bench itself is crooked on one side. Makes me really sad to look at.
Colours are nice though, the woman figure is made dressed more elegantly. (If you are standing far enough or perhaps you forget to wear your glasses, it can be a nice experience.) I am sorry, but I was expecting more in the important features, if it were not for the odd wide line and the horizon as the most important centre of the painting, I would perhaps not feel the reason to criticise!
When I opened it I immediately saw that this was a horridly poor reproduction of the painting they show on their site. The one I received is like a "paint by numbers" mess. Lifeless, flat, no emotion behind what is depicted. Then I noticed an area on the lower left corner, facing the painting, that had a large chunk of paint missing from the canvas. At the bend of the canvas frame the paint on that entire side is cracked and flaking. There was another chunk of missing paint at the top of that same side. To think I paid extra for this damage with what they call a museum wrap of the painting!
The attached photos are - the original on the website, what I received, the damage to the top left side, the damage to the lower left side.
I emailed their orders department, attached photos of the areas, and informed them the painting was flawed and that this was not what I paid for. They responded offering 3 options:
1 - you can return with prepaid return label. After the return, we issue a full refund. Please request the return label if you wish one
2 - we can provide a replacement of the same piece/s in form of prints on canvas. This way the image of the master original will be reproduced by a machine in its original size. This option does not require return
3- Free exchange for a different painting altogether or exchange for the same painting that you will like better
Use caution when dealing with Afremov.com
I am unsure at this point if the return shipping will be paid for by them. Considering they sent a flawed painting I would think they should pay for the return as it was their responsibility to provide what was shown on the site.
All in all it has not been a good experience. Please use caution when ordering from them and review the painting by photo prior to payment.
In all fairness I will update this review once/if this ordeal/problem has be rectified.
****** UPDATE 6/2/2021******
I sent Rain's Rustle in the Park back with a paid label from Afremov.com. In the meanwhile I thought I would chose a painting titled "The Fog of Dreams" as a replacement for the "Rain's Rustle in the Park". I asked for a photo of "The Fog of Dreams" for approval prior to their shipping it to me. Thank goodness I did. The photo of "The Fog of Dreams" showed a substandard painting lacking in Afremov's typical bold color contrasts. The website page for the sale of this painting stated that it was 100% hand painted by Leonid Afremov as a limited edition.
Leonid Afremov's paintings are a wonderful burst of color and contrast. To see what is now being offered as a re-creation of his work is shameful.
If Afremov.com wishes to sell re-creations of Leonid Afremov's work then they should display the actual re-creation not the original paining by Afremov. It is horribly misleading.
From my recent experience with this company the two paintings that were touted as being done by Leonid Afremov did not show his style nor his art. The photos I was sent showed poorly done re-creations being sold as if they were done by Leonid Afremov's hand.
As I stated previously I sent the "Rain's Rustle in the Park" re-creation back. They received it on the May 21 and they stated they issued the refund on May 24,2021. I was told it should be refunded to my card by Monday 31,2021. It was not. I contacted 2checkout.com, Afremov, com's payment processor and they have been repeatedly stating that "due to an internal error the refund will be delayed". I have yet to receive a notice that I have been issued a refund as was done with a prior purchase. So on June 2,2021 I filed a dispute with my card company and received a credit.
I gave them ample opportunity to make things right. I was open to trading for an original copy made by Leonid Afremov and they sent me photos for approval of terrible re-creations. I even purchased another painting "Mysterious Night Street" but requested yet another photo of the painting prior to them shipping it.(This is another review) I received that and did not approve and they refunded it right away. However, I have not received the refund for "Rain's Rustle in the Park" to date.
I told them I wasn't happy, and we discussed several options. Leonid Afremov were patient and answered all my questions (and some of my questions were pretty ridiculous). Finally, I asked if I could use the Lifetime Exchange program to exchange my recreation for an exact print of the original painting. I emphasized that I loved the colors and brush strokes and I wanted an exact copy even if it was a print and not a painting.
They let me make the exchange and I just received the print. IT IS EXTRAORDINARY! I expected a high-resolution poster or photograph. But their print process somehow prints with paint and gives the canvas a three-dimensional look. The print is so detailed and textured that you can't tell it's just a print unless you look very closely at the canvas and actually touch it.
In the attached photo, the recreation I received is on the left and my new print is on the right. (The lighting is different because these photos were taken almost a year apart, but you get the idea.) While the recreation is a nice painting (and it is an original oil painting), the difference in colors and brush strokes between the recreation and the original are obvious.
If you want an original painting, the recreations are great. Just don't expect your painting to be identical to the image on the website. But if you want the identical image to what you see online, BUY A PRINT! I've been staring at my print for three days and still can't believe how gorgeous it is. They even stretched it onto a frame even though I didn't request that!
The Afremov customer service is fantastic and they will bend over backwards to make you happy. I must've emailed back and forth with them more than 20 times over the past year, and COVID delayed things every step of the way. But in the end, they wanted me to be happy, and I AM SO HAPPY WITH MY PRINT.
THANK YOU to everyone at Afremov for doing whatever it took to make me a satisfied customer. The only way I could be happier is if I could afford to buy the original painting!: D
~Lisa Gardner
New York City
From our mail to Mr. Afremov:,, The overall level of detail is just so basic! Less colors (mostly yellow), such big strokes of brush, even the number of street lamps is wrong... Branches of trees don´t "embrace" the pavement. And why is the reflection of the nearest lamp smallest? I can´t shake the feeling, that this painting is a work of an apprentice or someone who doesn´t care about the quality of his work. We like the painting you offer on the website even more than the original. If it would be possible to exchange the one you sent us for one which would look like the one on your website, we would be glad. In this case, we would appreciate sending a photo of the painting before sending the painting itself. If it wouldn´t be possible, I ask for a refund and will send the amateur version back. It isn´t ugly on the whole, but it is neither what we paid for in the first place. Another "bonus" on the painting is the staple sticked in the middle of the picture (photo also enclosed). We wouldn´t mind that, if the picture looked like it should."
Only one thing I can appreciate - fast communication and delivery. But their reaction to our reproaches was none. You can see photos of pictures they sent us: the same $#*!ty thing.
We asked for a refund and we got it quickly (without shipping ofc). Then we ordered a printed version of another Afremov´s painting from Amazon and it´s way cheaper and beautiful!;)
I am sorry for Leonid Afremov to have sons that desecrate his art this way.
I got introduced to this artist's work by my friend who gave me one of his painting for my birthday. I don't consider myself a huge art connoisseur but there was something special about the painting I received. Of course, it will always have a sentimental meaning because of the person who gifted it to me, but I also slowly became more interested in art and got drawn to this particular style. I have since purchased several paintings of my own and will continue to do so.
Once again Thank you David & Boris for making this such an enjoyable experience. Buying Art should be fun and Personable.
Matt Duffy
Honolulu, Hawaii