50 customer reviews of lifepointspanel.com
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LifePoints Rating
Based on 50 reviews from LifePoints customers, company has accumulated an average rating of 1 stars, indicating that majority of customers are not satisfied with its service.
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Address: 3 Mountainview Road, 3rd Floor, 07059-6711
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Also whenever I've had an issue and have written to lifepoints, I have received a response within 48 hours with a resolution. So I'm very happy about that. They have very good customer service and I get a fair amount of surveys. I don't make a lot of money but I am able to get enough points for an Amazon gift card or some other gift card. And I get paid within a few days 3 to 5 days.
I highly recommend signing up for lifepoints!
Today I got a different email back THREATENING ME saying they're going to report me for fraud? On what grounds? They keep tip toeing around and not giving me any straight answers and now that?
I had been earning those points for weeks and I had only just got to the $10 dollar mark. I'm thinking they deactivated me so they wouldn't have to pay. I'm disgusted at the threat i got when I did NOTHING wrong.
And I've never left a negative review online about anything as I've been taught to keep your
Comments to yourself until asked.
However after so many wasted hours if not days in frustration with no help, first login issues and it didn't matter what Platform I was using, it took days for site to accept a password change. Then after that was
Done, then when I do login now I cannot even view the dashboard where I know there are surveys as well
As a purchase diary that I diligently filled in the entire month of April almost, but of the last 3 days of the
Month site all of a sudden won't allow me to access so I couldn't finish, which in turn would have earned me 1500 points. I keep getting emails that there are surveys but when I click through site won't open dashboard or surveys, but pop ups show up for me to answer quick polls.
I believe now what others have posted all over the internet that this site gives you many surveys to choose from but when it comes to the timeline of receiving points earned LifePoints screw you over so you can't access the dashboard to finish the full diary or surveys and you lose your points.
The help section is of no real help. So many issues posted for resolve suggests many are having similar problems. It's quite ridiculous actually. I've never seen such a help section on any site for that matter, clearly they need a new web designer. Lightspeed / Lifeloints has lost my respect.
The interesting thing is they actually wrote back cpl times to tell me same thing over again, which was to take my pop up blockers off and clear browser history. From what I could see it was a copy and paste email of solutions per say. But Why now? I've done all this and still no change!
I didn't do it before when I signed up for site and had full access without any issue for several months. Just all of a sudden this happens just as I'm too earn more points again. Had similar issues with a March diary but not this bad, it's clearly there end. New web designer needed perhaps? Btw live chat doesn't exist as no one is ever online, and neither does help desk, I think it's all automated as others have said as well.
Also nothing has been posted in the forum for over a month so perhaps this is another survey site on the verge of collapse as a few other have closed recently as well. Times are a changing!
There are more and more scams online that seem to be escalating, including old school once trusted survey sites such as lifepoints.
First I could not even get in. Sent many support tickets, finally one day LifePoints were all answered with the exact same message I'm sure they sent everyone, site issues have been resolved. Ok, I tried and sure enough, got in no problem.
Then I took a few surveys. A couple I managed to finish, but several were very long, one at 20+ pages of questions, only to get at the end of it "sorry you did not qualify."
Excuse me but 20 pages IS a survey.
I let it go. Figured at this point I'd cash in what points I could, get to the next minimum and cash out and leave. BUT...
Again I cannot get in. I get "disable your adblock." (Which I NEVER had to do with mysurvey.) So ok, I disabled every block, pop up block, adblock I have. Still cannot get in. They have a link to instructions for those who might not know how to disable adblock, I do so didn't need any help but just to see I took a look. Well their instruction page is dated 2016 and no longer applies to today's version of Firefox. I took screen shots of all my stuff disabled and their note, and their outdated help page and submitted a ticket.
Weeks later again. And again... replied to their auto reply saying they would get back to me as soon as possible... over and over and over I did this.
I get sometimes 20 survey invites a day clogging up my email and once sent in a feedback ticket suggesting one daily email would be fine. AND that until my support tickets are answered I'm not even trying. I just delete them. ANSWER THE TICKETS.
Nothing nothing nothing...
Additional info... as of Nov 2019
I kept hammering them with tickets and replying to the few they answered. They FINALLY fixed the site so I could get in. Only needed 80 points to cash in and get out. But not anymore. They upped the requirement to cash in by hundreds.
So ok, I'll do a few and get my min needed. And again, repetitive nonsense...
Enter your age, gender, zip code. Well the zip might change but my age and gender? WHY can't they enter my birth date and gender and pre screen surveys on their end? Too much time filling in the same info over and over and over.
THEN... as has happened so often, I get through a survey. Some 12 or more pages about phones, or shopping habits, on and on and most of the time get to a "sorry you were screened out" note.
Well I FINALLY got my last 5.00 pay out. Way too much wasted time for 5 bucks. But I got it and DID finally cut myself loose from these crooks.
People seriously, don't waste your time with this. Picking up cans would pay better than this.
Thank you for your reply owner, but for the past three months immediately after I filed a submission for a job application for online data entry my phone started getting spammed with foreign telemarketers spamming my phone. My voice mail kept filling up with 30-40 second voice mails. I thought it was illegal to leave a voice mail for a telemarketer? I'm frustrated because your company sold my personal info and my phone is being filled up with this annoyance. If you can remove my number from your system I'll reconsider this review.
I always cash out when I get to the lowest redeem point and since February have done this 20 times, without any problems - always getting my Paypal amount within the time stated and sometimes a little quicker.
As with all survey sites, I do get screened out but I understand why this happens and it rarely upsets me to any great degree. The surveys are varied, and can also be very repetitive and boring. However, if you realise that it is a good way to earn a little spending money for a few minutes of your time and that you aren't going to make a living doing the surveys, you will be as happy as I am with Lifepoints.
Keep in mind, when I did try to log in my account for the sole purpose of unsubscribing, I am directed to finish registering with mysurvey.com If I'm not registered, why are you sending me 7 to 10 surveys a day. I'm just going to wait it out, eventually LifePoints will stop.
'Our system recognised a problem with your account information and for this reason it is no longer active. This is due to the data provided by you in the registration process not being in line with our panel membership terms and conditions. We are afraid that, according to our privacy policy, we cannot disclose any further information about our operational procedures'
I again contacted My Survey another way and was given no explanation or help whatsoever and have not heard back. This is obviously a huge scam to collect personal information, I'm disgusted this site is allowed to exist.
I just downgraded my rating & rescinded a recommendation. After being a long-time member, I would take occasional surveys, but even though I logged in occasionally, by not doing any surveys and with almost another $100 on the line, they cancelled my membership. No warning, no reply to emails sent, and the reason was because I had not been active. To me, this is BS.
Other sites did not cancel if I had not logged in for years. To me, this seems to be a tactic to elude paying out after an extended period of inactivity, which appears to not only diminish their website value but an ineptitude in returning loyalty to long-time customers.
================================================================================...⇄ /> UPDATE
I had replied to the email asking if they could elaborate, as I am always honest and answer to the best of my abilities. I never received an email back, but today I DID get an email invitation and I am back on the site. So Thank you Lifepoints for not just writing it off and actually looking at it
Now, I don't know exactly what to make of the site. In every article, it boasts #1 as the most trusted survey site and the most positive reviews elsewhere. I mistakenly jumped on the bandwagon a second time, and applied to join using a different email. My results this time shifted a little----I have a little under 300 sweepstakes points and a measly 5 points for a survey I didn't even qualify for. But since then, Mysurvey has since felt like MyGrowingImpatienceToQualifyForSaidSurvey,
I think my experiences are shared by many here on ReviewFeeders. But I am happy for anyone whose luck hasn't dried up. I will continue to use this site, even if I barely scrape the points I need (1015 left to go to cash out)
Poor company with no procedures in place to inform members of what's going on with their accounts.
Apply for membership ---> Wait for members to complete the questionnaire according to the redemption amount ----> Disable ---> Profit is not required to pay
And claimed that the members are suspicious And not giving evidence of cheating There is no way of knowing what members are doing wrong, as if you were able to close your account at any time. And of course the company hopes to profit Must close the account when completing the questionnaire
Suggest not to cheat because definitely