Manscaped

You'll check out the products on their website. Manscaped seem of good quality. The "brochure site" is nicely designed. Maybe you saw them on Shark Tank? They seem more or less like other ecommerce sites you've been on. Looks pretty promising, especially for a somewhat cheeky gift.

As you're browsing, you'll get an offer for "Expedited Shipping" with a 10 minute counter. You'll pick something, step through the checkout process on their website, trying to figure out what exactly 'expedited shipping' means, and when you could expect arrival. You figure there will certainly be a page showing you the delivery options and estimated shipment dates, before they actually charge you - right? So you go ahead and click on 'proceed'.

Nope. You get redirected to a "Thanks For Your Purchase!" screen. But, oddly, not even this screen shows anything about when or how the product would be delivered. Then, you'll get an email receipt... which also contains absolutely no information about how or when the item is being shipped.

Baffled, you'll reach out to their "priority support" lines, who will refuse to tell you when the product you just ordered will arrive, or ship [see the image of their extremely helpful response to me, below, for reference]. You'll email them more questions, and be completely ignored. You'll decide to call them out on social media, at which point you'll find that they become *very* communicative!

Sadly, the social media rep will tell blatant lies (like "check your order status on the account page" -- which does not contain the order status) and move the conversation to a private DM, at which point they will simply refuse to help you, and then stop responding.

Confused and concerned about the ethics of this shady company, you'll go to the Account settings page to strip your personal info out, at which point you'll discover that you can't. Nope, you have to make up dummy placeholder info to overwrite it -- which also means that if you only have one credit card, there's no way to get your card out of their system.

You'll tab over to your email to send them another message they certainly won't respond to, to kindly ask them to please take their hands off your credit card. You'll discover that they've already thoughtfully sent you a promotional email -- even though you unchecked the "it's okay to contact me for promotional purposes" checkbox somewhere deep within their multipage checkout form.

Then... you'll decide to do everything in your power to make sure everyone knows what a scam this company is, and you'll find this website, and read this. I'm sorry you've arrived, but I feel you. Yeah, they suck.

PS: Make sure you go through all ~fifteen "are you SURE you want to cancel this?" popups to fully cancel the auto-renewing subscription service that will be attached to your account without your consent!

I have had several issues with the order and with the service MANSCAPED has provided. I have reached out twice over the last few weeks on the site but have not heard back. I thought maybe if I left my honest review that may encourage someone to reach out but it seems that the reviews on the site are moderated, my review was not posted and I can't even give a thumbs up or down on other reviews. The initial issue I had was that without the guard I was nicked several times and even with the guard the clippers would pull on hair rather than giving a smooth, clean cut. I was hoping to get some support or a replacement for the blade but at this point I would just like to send it back and get a refund. I am a former firefighter and paramedic who now works as a software developer for a university that specializes in serving those that have served in the military or as a first responder. I am takin aback by the response (or lack thereof) from a company that makes a point to state Manscaped support the same community I am a part of and have made it my goal to serve.

Coming from someone who does not write reviews. I just had to reach out for this product. Finally, a trimmer just for men with no nicks, scratching or tugging on one's delicates. The trimmer cuts away just the right amount that I don't even have to use a razor. The blade replacement plan works for me, it's inexpensive and shows up every three months. I have purchased most other men trimmers and all have not even come close to this one. I had strong doubts at first but six months in and it definitely was the best purchase for my personal use. I wish the company would sell the deodorant, wipes and wash all as a monthly replenishment. This would make it the ultimate male body care combo. I definitely recommend this trimmer.

I first started using Manscaped a couple of years ago after purchasing the lawn mower 3.0. The lawn mower 3.0 was one of the best shaving devices I had ever used and I was surprised by how smooth it shaved. For the past year I have been trying to purchase a razor to shave my facial hair due to other razors causing bumps on my skin or not providing a good shave. I wanted to try the plow 2.0 to see how it would shave and I was satisfied with its quality. Overall, Manscaped is a great company that provides high quality shaving devices and hygiene products that help out all over the body. If you are looking for a shave that will not cause cuts or bumps on your skin, then I would recommend Manscaped for your next purchase.

I am absolutely disappointed with Manscaped. I bought a razor kit for my husband for Christmas, less then 10 weeks it stopped working. I have been going back and forth with Manscaped Canada sending video etc. and Manscaped refuse to replace the razor. Now they send me a new cord, which I showed them on the Video is fine as it works with my Phillips razor! Absolutely horrible customer service! I find it ironic as well they have the time to delete my complaint off their face book page, and delete my negative review off their website. Matter of fact scrolling through your reviews there are no negative review. You people are the worse kind of people and vendors, where you try and cover up honest reviews on your company

If you are reading this trying to decide if you should buy, I would say, pass on it. I don't have an item to review because I've been waiting on it for three weeks now. This was a birthday present for my husband... and now he doesn't get a birthday present because Manscaped have already charged my card and haven't shipped it yet. I contacted the customer service line last week when I was concerned that it wouldn't come in time and they gave me a COVID-19 blah blah blah answer. I shouldn't say blah blah blah but in this case, I feel like they are using that as an excuse. There are many many businesses that have NOT been affected by COVID and the ethical companies are posting delays on their website, so there is 100% transparency during these times, but there is nothing on their website or even a little blurb in the confirmation email I received after I placed the order. I had to reach out to them when it wasn't shipped after two weeks. That's bad business if you ask me.

Oh and did I mention that they already charged my card? I'm sure you can imagine my excitement when I found out they sponsored last weekend's UFC fight. Such a bold statement that they don't care about all of us that have been waiting.

I will mention that I got a very rude customer service person in a chatbox on their website yesterday. He couldn't give me details as to when it would ship, but they did offer me a whopping 10% discount (a slap in the face if you ask me), but I accepted it and said that if it wasn't here in a week, i would be canceling it. If it wasn't the only thing my husband wanted for his birthday, I would have canceled a long time ago.

I've been hearing about manscaped for about two years and finally got the "balls" to step up and try it. Verdict... Tremendous! Long story short their products are of premium quality for a very conservative price. Honestly, you can't put a price on confidence and comfort. Manscaped is truly a company that is for the people. I had an issue with my initial experience an Manscaped made it right immediately! No two week wait for a response due to Covid-19, I get an email with a humble apology and a strong gesture to right what went wrong. In this day and age people don't admit to fault let alone give self penance... These people do it all. I am a believer! P. S I got rid of my quarantine bush and have a bit of normalcy restored!

I mostly use hair trimmers for my chest hair, I had been using a 3+ year old Remington trimmer but decided to "upgrade" to a manscaped trimmer. First off, when you turn this thing on you can tell it's underpowered. The Remington sounds like a hair trimmer should, the manscaped sounds like an infant blowing out the candles on her birthday cake. The Remington is a once over device, one pass on an area and the job is done. However I found with the manscaped I had to go over an area 3-4 times to get the desired result, and my chest hair isn't particularly thick. Even on my balding dome I found that the manscaped wasn't man enough for the job.
My advice, forget the hype and buy a decent hair trimmer, this thing really isn't worth the money!

Purchased the full package for my boyfriend for Christmas. He said the shaver didn't nick him and gave him a clean shave. The creams and spray smell amazing and keep him fresh down there even after a full day of work where he's on his feet all day. The boxers are the softest thing I've ever felt and he said kept him from getting swampy as well as kept his thighs from rubbing together. We also laughed at the newspapers and he's been using them to keep hair off the bathroom sink (finally thank god). The packaging was high quality and the leather bag to keep everything in is definitely worth it. These packages make the perfect easy gift and we can't wait to order more from this company.

I liked to keep myself trimmed and clean prior to discovering Manscaped, but Manscaped takes the trimming, grooming, and cleanliness to a whole new level. Less worrying about nick's, less worrying about cuts, and much less worried about the dreaded ball sack slice with the trimmers! The Lawnmower makes trimming and grooming a breeze and gives a smooth even trim, even in the harder to reach places. Add in the Crop Preserver & Crop Reviver for that Spa Like freshness for my balls. The shed provides an amazing place to store everything and boxers are the most comfortable I own!

If you haven't tried them yet, you need to! Your balls will thank you!

Ordered 6/3 and messaged on 6/8 to check status. I informed them I would like a refund if Manscaped couldn't ship today. Rather than getting a call or any kind of customer service back and forth, they sent me a blind no-reply email stating my order was canceled. I assumed they'd ship once I asked them but instead they cancelled the order. I really didn't want that and now have to wait 3-5 more days to see if I even get a refund. Horrible customer service and no number to call at all. I used the number on my credit card statement to try to call them and it goes right to voice mail. Not sure what the racket is here but I'm very disappointed and would like everyone to know. Paul Trans'# employees could care less about their ceo or company. They'd rather claim influx of orders due to covid19. Stop using covid as a cop-out. Shaving has nothing to do with covid19. Give me a break. Syear clear of these folks unless you're OK with shipping times that rival getting shipments from China direct.

I can't select zero or negative stars unfortunately. Carved me up like a Thanksgiving Turkey even after I oiled very thoroughly before first and attempted second use. Any random electric beard trimmer set will nick, cut, and scrape you 99% less than this electric handheld version of a blind barber with end stage Parkinsons attempting to shave your junk with a rusty and chipped and dull old straight razor. Nearly made me a Eunic. Run away screaming like a little girl before thinking about paying for this piece of garbage. Calling this false advertising would be criminally irresponsible to companies that actually just use false advertising... that's how bad this product is.

My wife bought the lawnmower 3.0 for my birthday. It took almost 2 months to show up. It worked great the first time. The next 2 times it would start and run at full speed and after 10 seconds would slowly shut off. It would continue to do that for about 3 hours before the battery would die. Manscaped said to ship it in and Manscaped would issue a replacement. After 2 weeks of waiting after confirmed delivery, I emailed manscaped and asked where the replacement was. After waiting 3 days for a response they emailed and said we had been refunded. Checked PayPal and we weren't. Have been going back and forth for a month now trying to get refunded or a replacement and nothing. Everytime I email them it takes them 3 days to respond. They finally admitted that I wasn't refunded but they tried and it wouldn't go through. I have emailed them 2 times since then asking what they are going to do and after 6 days, they haven't responded. Pretty crappy product and even worse customer service!

I have sent atleast 5 emails just to find out when I will get my order. Its been 4weeks and have heard 0 responses from them and none of the emails get acknowledged. Their website has something called as a "priority support" and is an absolute joke.

THIS IS A SCAM, DO NOT ORDER ANYTHING FROM MANSCAPED

Update: When you give Manscaped a $#*!ty review online, Manscaped do get in touch with you, once! But then the saga of $#*!ty service continues. Yet to hear back on my query and no updates whatsoever. Yet to receive the delivery of my order, or an ETA atleast. This is ridiculous that we as customers, who have spent our hard earned money, are having to chase MANSCAPED tirelessly with no responses!

First off the online shopping experience was super easy with detailed descriptions of everything that will arrive.

When the package did arrive, I didn't expect it to come in a cool box, everything had it's place from the Lawnmower 3.0, the lotion, spray, travel bag and newspaper mat to catch the hairs for disposal.

I've already kitted out the travel bag for an easy pack and go bathroom toiletries bag. I've used the lawnmower and weed whacker a few dozen times now and Manscaped both still run like new.

I now tell all my friends that travel a lot to pick up a kit because I know they won't be disappointed.

My balls are starting to look like the bearded lady faces at the circus as I wait for my lawnmower 3.0 to show up. I thought a nice email asking why my shipment has been stuck at Los Angeles for the past 19 days would be in order. The nice customer service representative the responded to me didn't look at my shipping info but rather just send me a link to the shipping information. Thanks I'm sure I didn't look at the information ahead of time when I explained that to you in my email. After 2 more email where Manscaped explained in what I can only imagine to be a copy paste email about how " As a company that focuses heavily on customer satisfaction, this delay is not taken lightly by anyone on our team." they still haven't even looked at the shipping information them selfs. They did inform my the Canada post was having delays and linked me to there shipping information where Canada post says "Waiting for item"; I must not be able to understand as my boys as over heating more then a dog in heat but the delay must be on Canada post side? I'm so thankful for a outstanding customer satisfaction team! It has now been 4 days where they have chosen not to respond to me #Dreamteam!

Please send me my money back! I will just wax my balls as it will be less painful then trying to communicate with this company.

Sincerely,
Chewbaccas ball sack

Purchased product that nicked me the 1st time I used it. Decided product was not worth using. Attempted several times to contact them to no avail. Manscaped do not respond to messages left at their 800 # and to no answer letters sent via email. I gave up after sometime until they charged my card again for replacement blades. Again no response to repeated calls and emails. The only resolution was to file a dispute with my credit union. Fortunately they have guaranteed a refund of the charges and further debits from my account without having a new card reissued. I hope others who may be unhappy can do the same. Shame on you and your customer service business model. Poor form! I would certainly give you less stars if it were possible.

First of all what can't this thing do? I have never been able to groom so easily. Face, head, privates, chest. It does it all with no problem. Next it's completely water proof is a huge plus. And its nearly impossible to cut yourself with it. You almost have to try and if you are trying to cut yourself maybe get a different razor. Its even has a light!? Yes a light so you can see anything you miss. Might be the greatest product I have ever ordered. The other items in the package are terrific as well! If your like me and your girlfriend loves a well groomed man get this. She will be all over you. PS dont let her try to use it she might steal it. Great product and even better company.

I've used ALOT of shavers over the years, I've also nicked my balls alot and have had razor burn near my butthole THEN I GOT MANSCAPED. These shavers are so bad ass-Manscaped even have a light so u can see wtf your doing. I've used this shaver from the top of my head to my butt crack and every time it's a close smooth shave with none of the nicks, cuts, razor burn - only the best shave ever! My wife has even used it and she loved it so much she got one for herself. The company has everything from nose hair trimmers to ball wipes and ball deodorant. I could NEVER use another brand of shaver EVER. Once you shave with this shaver you will understand why. Plus every 3 moths they send me a new blade in the mail ( and some cool gifts) so I don't even have to think about replacement blades and ordering them- every 3 months they arrive at my door. I don't even need to change the blade that often cus it's sharp a. F. This shaver is THE BEST! ALL THE PRODUCTS THEY OFFER ARE GREAT.

After trying MANY different trimmers and getting nicked & cut over the years this Manscaped Lawn Mower is by far THE BEST! (Not one Nick or cut)
I Love everything about it form the bright led lamp (to see in my dim lit shower... What a GREAT Idea),
The Lawn Mower fits my hand and easy to hold on to, also the fact that it is totally water proof makes this trimmer GREAT!.
The Manscaped company will send you new replaceable blades and you control how often, (I'm not real hairy so I'm going to try for every 6 mos.) What could be easier? Oh and my Wife even wants to try it out...
Wait WHAT?!?!
Maybe someday make a Women's version? Thank you Manscaped!
Oh and my shipping time was good too.