50 customer reviews of naturamarket.ca
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Natura Market Rating
Based on 50 reviews from Natura Market customers, company has accumulated an average rating of 4 stars, indicating that majority of customers are satisfied with its service.
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Natura Market
reviews and rating on BBB
Review of Natura Market customer complaints, rating & accreditation on Better Business Bureau
Is Natura Market registered on BBB?
Natura Market is not registered on BBB. Therefore, this business has no BBB rating and accreditation.
The only negative part is that you have to be 100% sure of what you are buying, forget about return/refund... their phone number is voicemail only, they won't return your call... the "contact us" on website is email basis and they won't respond to your emails.
After 2 weeks of trying to reach them (thinking their system is broken) i've returned some items and provided relevant account info thinking they will refund me anyways (shipping from Montreal cost $16) and 5 weeks later I still don't have a refund or even heard from them.
Also payment gateway is bad, I try 3-4 times evetime to make my payment. They have made it sooooo sensitive to even a little mismatch that it rejects it if it's not 100% with the format of the bank. To protect themselves ofcourse. So over all good product bad costumer service... they seriously made me think maybe I should Start my own website, since they don; t have competition, they are very snobby!
Easy site to navigate, fast shipping and great quality!
Prices are fair, shipping is fast and quality amazing. The kettle and fire bone broth is exceptional. Many healthy options to choose from.
A wonderful Canadian company!