50 customer reviews of nuts.com
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Nuts.com Rating
Based on 50 reviews from Nuts.com customers, company has accumulated an average rating of 2 stars, indicating that majority of customers are not satisfied with its service.
Overall satisfaction rating ▼
Description: https://t.co/bUpuyy28Ug is a family-owned business offering the highest quality nuts, snacks, dried fruit & pantry staples at home, in the office and on-the-go!
Address: 7016
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Checked out.
Entered shipping address.
Billing address is a PO in a "different town" (USPS assigns town names to locations irregardless of what the community uses)
Nuts emailed me to say-we are gonna cancel your order cause we think youre a liar(or some lawyer speak) unless you reply.
I replied.
No response.
Nuts.com canceled the order.
I RE-ordered thinking they were idiots and the robots hate life.
NOPE.
Same story, second verse.
Email from CS.
Replied immediately.
No response.
Canceled.
FRIDIOTS.
Why the $#%^&* would you have options to enter different shipping and billing if you refuse to accept that its POSSIBLE to have different shipping and billing.
And why would EVERY online retailer in the last 20 years be able to get past that idea and send me the stuff I order, on time, with zero questions?
Do NOT buy from nuts.com
NUTS to them.
Thats apparently the problem with TERRIBLE customer service/training and who knows what else.
Deborah L.
Have had the candy and the dried fruit really incredible! Use to go to Trader Joe's for dried fruit and now just Nuts.com! Their customer service is superb!
I'm proud to be part of the nut family!
Nuts. The Kenyan is not light roasted, assuming it is Kenyan, but rather black
And oily. Delicate coffees like Kenyan and Tanzanian are ruined when
Over roasted. It tastes like crap and doesn't smell good either. I want a
Refund on the coffee. Tried it twice and got sick both times. Nuts.com may have a disgruntled employee filling their orders. If they shipped what they advertised and what I
Ordered, I would have been a customer for life.
Debbie Brunk
Nuts.com post 'testimonials' themselves. You have no option in their menu to post ANYTHING. Not even after receiving their goods. Overpriced stuff. Organic dried strawberries: 1lb for $18.99. FROM CHINA! LOADED WITH SUGAR and canola oil. 30 GRAMS OF SUGAR PER 40 GRAMS OF PRODUCT. It felt like I bought 340 grams/11 onces of sugar with a few strawberries in it.
Invoice inside the box did not have the prices. Only the list of what was ordered.
They DO NOT DO returns. They promised a store credit. Which does not show anywhere.