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Sebastian Cruz Couture

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Reviews Clothing & Fashion, Suits Sebastian Cruz Couture

50 customer reviews of sebastiancruzcouture.com

My Shopping Experience was great!
My Shopping Experience was great! Was able to appropriately calculate my Jacket and Vest size according to the Sizing chart without any problems. Also, checkout was really simple using the code. Everything uploaded without any hassle and the entire process was super convenient.

Thank You! We cannot wait! To wear these for our wedding day.

Wonderful customer service
Wonderful customer service. Everyone I worked with was outstanding.

Absolutely wonderful. Customer service is important within a company and Sebastian Cruz understands that.

An incredible amount of high quality garments to select...
An incredible amount of high quality garments to select from! Their customer service team is absolutely amazing, friendly, and informative. Sebastian Cruz Couture have definitely assisted in making me feel welcome as a new customer. I can't wait for my order to arrive and to shop again soon!

Tom was great help!
Tom was great help! Love all my new pieces. The fabric is truly special. Love the 3D effect. This brand really knows how to design.

The website is very user-friendly
The website is very user-friendly. I've chatted with their customer service before and Sebastian Cruz Couture were very attentive to my needs.

I was initally scared of the price of the items, and...
I was initally scared of the price of the items, and a lil bit bothered with all the ads i see everywhere. I know now, SCC is real and is worth the cost. I was totally taken aback by the quality and how well everything fit. I have to make all of my clothing custom due to my size and with other places i still have to get things tailored. With SCC this was not the case. The work was very well done. I wish i had gotten the shoes.

User friendly shopping
User friendly shopping. I Love Love all the items on your website. The website includes large men sizes like my husband who played college football and stands 6'3.
He is the guest of honor at his celebration and I wanted him to stand-out and this combination will make him the talk of the town. Thank You.

This is my second time purchasing a suit
This is my second time purchasing a suit. Great quality material. Everyone loves my suits when I step out. Thanks sebastian cruz.

Service was something to be desired
So I loved the look of these jackets and decided to order one for an event just over a month away. Yes I know this was cutting it close so I opted for 2 day shipping. And Sebastian Cruz Couture do say 10-12 business days. Business day 14 I emailed them asking for an update. To receive an email back stating the 10-12 business day production timeline and suggesting I opt for overnight shipping. I wrote back stating that I had opted for 2 day shipping and that it was day 14. Now I get the real story the material used in my outfit is no longer available at this time. And could I pick a new jacket to be expedited and possibly get to me in time. I wrote back stating the fact they didn't have material would of been nice to know soon as they were aware of the fact. Again they said just pick a different jacket so I did. Once I wrote back with my choice I was informed that the line of jacket I ordered can not be rushed as it comes from a different factory. Then I was informed the shirt I ordered was shipped already. The company is now reimbursing me the cost of my jacket and pants I ordered but of course holding the money for the shirt that was shipped. But it wasn't shipped 2 day shipping as I paid for, it was shipped regular shipping, so I may receive it in time. I do love the look of the jackets they make and I do hope the shirt fits as well as it should. But I don't see me using this supplier again in the future.

Overall a great shopping experience
Overall a great shopping experience. The only issue is sometimes your artificial intelligence is to aggressive and was limiting my selection choices.

There was a horrible lack of communication
There was a horrible lack of communication. I was just sent a tracking number today... my order was placed on May 29th. It is now June 30th.

SCC's website is very intuitive and easy to navigate
SCC's website is very intuitive and easy to navigate. The selection of my items was not hard to find nor purchase. Checkout was straight-forward.

Good and efficient, but I did have a little trouble...
Good and efficient, but I did have a little trouble after putting my item into cart. After that all was fine.

I need a refund on my shirt that I haven't received...
I need a refund on my shirt that I haven't received yet. I paid $200 for a rush order for Thursday September 17th. And I still haven't got it.

Saw the jacket on selling sunset's Romain, finally...
Saw the jacket on selling sunset's Romain, finally found the designer, Sebastian Cruz Couture dm me back so fast! They made my fiancé's Christmas!

My overall experience with Sebastian has been fine...
My overall experience with Sebastian has been fine despite some hiccups with my large order earlier this year. But I do like the spirit of the team and think I'll shop again.

You can always count on Sebastian Cruz team to respond to you in a timely manner.

Quick support on messenger
Quick support on messenger. So grateful! Suit arrived quickly just as promise. The material is very nice! He loves his dinner jacket so much!

It's been a month and I've already reached out costumer...
It's been a month and I've already reached out costumer service and still haven't received an order status update!

It would help alot if ur site had and online assistant...
It would help alot if ur site had and online assistant chat option. As you know ordering a suit online is not the easiest thing. So please consider it..

Everything looks amazing and very detailed
Everything looks amazing and very detailed. Can't wait to receive the items. I just hope shipping time is correct

Great experience would definitely recommend
Great experience would definitely recommend. Quick response to any questions I might have had, Thanks Sebastian Cruz.

Toom way longer than the 8-12 business days to get...
Toom way longer than the 8-12 business days to get tracking. The product is amazing and high quality. The pants are a little tight in the seat and needes to be altered.

The product is excellent and professional as expected
The product is excellent and professional as expected. Will be ordering and recommending to friends and family.

The shirts are great, but the website has to many flaws
The shirts are great, but the website has to many flaws. It deletes thw information after you input it. It took me six times to add the information as it kept deleting it. Make the online orderbprocess and payment easier

Amazing experience!
Amazing experience! You make it so easy by showing different combos and have quick access to order the additional pieces. Only wish there was a custom view option if I want to put certain pieces together.

Shopping was a breeze
Shopping was a breeze. Items were received in the stated time frame. Merchandise quality was exceptional. Will shop again.

I love your selection
I love your selection. My wedding is short notice and I am leaving in 2 weeks! I hope the turn around is good. I am relying on you! Thank you so much

- Connor

Just ordered, a little confusing, but other than that;...
Just ordered, a little confusing, but other than that; not to bad. I'll leave another review when I get my actual suit and attire.

Shopping experience is extraordinary, website is very...
Shopping experience is extraordinary, website is very helpful. I like everything.
Hopefully to shop more in future,

I Love the suit, fits very well
I Love the suit, fits very well. Just took a little bit of time to receive the suit on time.

Yes Sebastian Cruz Couture emailed me back very fast and tried to do everything they could to rectify the situation.

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Sebastian Cruz Couture Rating

Based on 50 reviews from Sebastian Cruz Couture customers, company has accumulated an average rating of 4 stars, indicating that majority of customers are satisfied with its service.
Overall satisfaction rating

Description: We are a luxury menswear brand that design complete head to toe looks. We design for the bold, and inspire our customers daily with unique looks. Our passion is to help you tell your story by creating a unique style that connects with you and makes you feel amazing! Our tools are our designs.

We look forward to you joining our bold family!

Address: 5645 Coral Ridge Drive suite 444, 33076

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