50 customer reviews of studypool.com
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StudyPool Rating
Based on 50 reviews from StudyPool customers, company has accumulated an average rating of 3 stars, indicating that majority of customers are satisfied with its service.
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Description: Homework help - post Homework Questions, Assignments & Papers. Get Answers from premium tutors 24/7.
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Their guidelines are helpful for you to engage in a positive relationship with the student, which allows you to increase the chances of them helping you with tips or invitations to further questions. This is important as the payment is also depending on what the student decides to offer.
Overall I believe Studypool is a respectful website that offers chances of growth for both the students and the tutors. Would recommend if you are looking for a serious site that allows you to learn about responsibility and drives you to continue working and expanding your writing skills to many fields.
I did notice that one of their 'hidden/private' students actually seemed to be asking legitimate "help me understand" questions. I answered three of his questions... bringing my total up to $13.00 (conveniently just shy of the $15 cash out limit). They are kind enough to put students that you have helped before into a 'my students' tab for easy access to repeat service. I noticed this same student (who has asked over 45000 questions... hmm?) seemed to be repeating the same questions over and over, but I could no longer answer any of his questions. I asked the staff if this was some sort of bot to test new tutors or something and they said they didn't know why I was getting an error and why he repeated the same questions and basically played dumb.
I tried to answer another student's question about help with excel. Looked easy enough, but the student's linked files could not be downloaded. I asked the student to re-upload them and never got a reply. So I asked the staff what to do. They said I had to wait on the student, but if the student didn't reply my reputation would not be affected. The student cancelled the question, gave me a 1 star review for being overdue in answering it, then I got a suspension for failing to answer the question and went from 100% premiere tutor to a 75% standard user. When I asked them to correct this problem since it was the student's fault, the staff said that they could not do that.
I want to help struggling students that need help. Not help adults cheat. Not the site for me.
By the way, it's funny how most of the 5 star reviews on this site seem to have the same 'usernames' as the staff members on their on-site chat... Francisco? Come on...
Personally, I have worked with many students who have enjoyed the service and keep coming back for more. I'd recommend students seeking academic help to try the site if StudyPool need quality. As for tutors and other aspiring Studypool tutors, the site is great and you can work at your pace and earn well, based on your efforts.
So, I signed up. If I remember correctly, there was a short grammar/writing assessment, and then I came to a screen stating my application was under review and I would have a decision on it within 24 hours.
The next day, when the same screen popped up upon login, I opened the chat box in the lower right hand corner to inquire about the delay, but instead of getting an in-chat answer, I received an email a little while later responding to my question, which I found kind of wonky. The studypool rep told me to give it another 24-48 hours.
Okay. No problemo.
A couple days later, after I'd already forgotten all about my application with Studypool, I was unceremoniously approved.
The first thing I did was go to look through the student questions. I liked how many topics there were to choose from. I had to do 3 "newbie" questions as an, uh, assessment. A post-assessment assessment, I guess.
Okay. No problemo.
The newbie questions are easier to "score" than non-newbie questions, which you have to bid on competitively against other tutors. I wrote my first answer -- a general explainer on Florida's child support laws (500 words, cite sources following the APA style guidelines) -- for $5, which I assumed would be transferred into my account automatically, per the aforementioned payout guarantees.
I finished the essay and submitted it to the student. Then I got scolded by pop-up text boxes about not introducing myself to the student first, using contempo-casual lingo to make the student feel comfortable. There was also a message above my text box where I could type messages to the student helpfully urging me to use gifs and emojis liberally, again, to make the student feel comfortable.
I wrote something like, "Hey there! All done with your assignment! Please let me know if you have any questions!" And then I tacked on three of those "ok" sign emojis.
The student never responded. My payment didn't come, either. As it turns out, the student has 72 hours after an answer is submitted to review it.
Okay. No problemo.
I moved on. Next question: "Explain the rise and fall of the Byzantine Empire." Same style guidelines. $5.
This time, I sent the student an introductory message that was almost identical to the message I'd sent the last student about finishing up. I looked for a good gif to add but I couldn't find one so I just added more "ok" emojis instead so the student wouldn't get anxiety.
I completed the assignment and submitted it. 72 hours. I began looking for the next question. I noted before beginning my next search that the student never responded to my introduction.
The third assignment was something medical-related for $4, but had no minimum word count. I finished it and turned it in. This time I did not bother with an introduction. It didn't seem to matter. None of the students responded to any of my messages at all.
The assignments, however, were all approved, and I was congratulated for submitting high quality answers and promoted to "rising star" status. I still have not received payment for answers about one week after submitting them. There's also something about a commission rate, so I'm fairly certain I'll be getting my $14 total minus 20% commission the site "earns" on each of my answers, leaving me instead with $11.20 for over 1,000 words, which I've still yet to receive.
I've never received an assignment since those first three newbie questions. The students are prompted to submit a "range" they're willing to pay, and most of the questions I'm qualified -- as a "rising star" -- to answer are in the $1-$20 range. I always bid at the top dollar amount, because even then, the rate the student is paying for the amount of work they're demanding is laughably low. There *is* an option to bid higher than the student's range if they're being unrealistic, but that's probably studypool suicide considering other tutors are willing to answer questions within the student's price range.
The website itself is what bothered me the most about Studypool. There is a drop-down menu at the top right corner where you can view your profile, your tutor panel, your questions, etc., but your tutor panel and your questions are the same thing, and you are taken to the same page when you click either one. Your profile is this wonky looking page with something you wrote in your application plastered to the bio section. When I once again opened the chat box to ask how I could change it, I received an email again hours later that said "you can do it through us" -- that's it.
I also downloaded the app, and it seems to be an improvement, if only StudyPool had a way to access your profile (and update your bio yourself), review your tutor panel, see your messages, see your questions (past and present), and read your reviews from students. I also can't find anywhere -- online or in the app -- to view my earnings. And I've looked and looked (though admittedly, I have not asked).
Overall, Studypool is an okay concept, although I have a moral aversion to helping students cheat. What can I say? It's hard out here.
Suggested improvements: Make the website interface more seamless, clean up the useless buttons on the drop-down menu that all go to the same place, force students to be more realistic with regard to pricing, respond to technical issues in-chat or don't offer a chat box at all, and be more clear about how everything works from the beginning.
Update 2/18: Being that I was unwilling to partake in the "race to the bottom" that bidding on assignments consists of, I decided not to pursue Studypool any further and instead cash out the pittance I earned.
I have been informed that I cannot withdraw my funds until I reach $50 (so like, never), and after emailing several different people -- quite politely, I might add -- I have arrived at the following realization:
Studypool makes money by advertising a service to students, and offers tutors the opportunity to earn money by fulfilling that service. Tutors sign up, perform Studypool's services, the students pay Studypool so that Studypool can pay the tutors, and Studypool just keeps the money instead.
I attempted to escalate my claim to receive the payouts I earned, but was simply told by a bored Studypool rep that if I wanted to see the money I already earned, they suggest I continue working on the platform until I reach $50. In the meantime, they will simply be keeping my earnings.
The students whose assignments I did were quite pleased with the work I provided, and I'm afraid they will leave Studypool a good review, thus generating more business for this site.
Final judgement: I wish I knew which VC firm funded this POS service at the startup stage so I could go chuck a rock through their window.
The application process took me less than 30 minutes and I was notified acceptance within 24 hours. I read all the guidelines on how to tutor (which I have never done before) and it suggests that you work with students relevant to your expertise. I did just that. I stuck with the work in which I was confident enough to tackle and I hand picked every bid, at my own time, and set up my own deadlines which allowed me to continue my job searching! I felt so productive as I was establishing an income that I controlled.
About a few days ago I was hired and will start this Monday. I'm so happy that Studypool came in at the right time to help me take a very stressful moment in my life, and made it secure so that I had the funds to take my daughter to Maryland!
As a prof with masters in education I got declined at an education platform while freelancers from India, Pakistan and other countries are flooding the platform.
Tells you a lot about the seriousness and quality of this platform of this business.
When profs get declined and Youtubers and teenage kids from India are approved to lecture about education. StudyPool might know things but that's quite poor quality standards.
When i posted the question I got to select features. I posted a question for 5$ and with a deadline of 5 hours. A few tutors wanted it but some of them wanted more money. These were "better" tutors I guess, so you actually have to pay for quality.
They delivered the answer and it was good so i posted a bigger question that was handled nicely by the tutor. I would recommend using the private feature since it hides your work from content checkers.
Hopefully, this will be how the site works every time, becuase Ive read really bad reviews. And it wasn't bad at all.
For the few days I have tutored here, it is rewarding. There is a constant flow of work, and these guys keep their word. I have managed to withdraw earnings without a problem. One more thing I like is their openness. Unlike some tutor sites, Studypool tutor does not conceal the student budget; you know what the student is offering, and what you get as a tutor is calculated as a percentage. For new applicants, just put your best foot forward. The application process is, however, rigorous but not difficult for serious applicants. I have seen my former college mate fail the test. If you are planning to join Studypool, prepare adequately. You will like it when you start earning.
Cons?. Yet to encounter any.
I started working as a tutor 2 and a half months ago, unfortunately, I have attended 2 of 5 rude students. It hasn't been a fully bad experience, but I hope some students were nicer to us. At least in my case, that motivates me to help them as much as I can.
An honest opinion and true to detail.
This site is a fake and most of the tutors are fake and are only shown to show that this site has some traffics some tutors like me who are unaware of this fact make an account on this site and waste their time.
I had seen a video on youtube how this site promotes fake tutors and manages to produce fake comments on the timelines of the fake tutors to make it look genuine.
Now let me tell you my story I had bid for a question around 20$ and was happy that it got selected and then I answered the question the time I marked the answer as final the payment was cleared instantly no doubts asked no clarification. This raised my suspicions about the website but I trusted it anyway and tried to withdraw my amount.The amount was withdrawn from the account. For 5 days I kept asking them when I will get my money StudyPool sent me the same copy-pasted reply on 6th business when I asked them a clarification about this they said the transfer has been successful and they said me to cross check my account again i checked still the money was not there after a long discussion for few hours they have stopped responding. This site is a fake and you can search on youtube for that video rest I left for you to believe but this is a true review and I hope that it prevents someone's time by realizing it earlier than I was able to realize.
Hope this helps.