Tradesy

Got the bag in, immediately was pleased with my purchase. It was in great condition considering being vintage. Got alarmed when I couldn't find the date code, sent a message and Tradesy responded immediately and helped me locate it. This was my second bag purchased on Tradesy, the first was from a different seller and it did not meet my expectations, Tradesy was quick to help me in the return process. After browsing for another bag, I came across this one. The seller was spot on with the description and there were no unexpected surprises, it was exactly as the pictures and description said. Great find!

I've been a seller on Tradesy for many years now and their policies continue to get worse. Tradesy cater strictly to buyers and not to their sellers. Basically a buyer can buy anything and return it for any reason causing an item to be out of the marketplace for 3 to 4 weeks due to their time frames.
And don't even get me started about their payout schedule which is ridiculous. A buyer has four days to issue a return request, so why isn't the seller getting paid on the fifth day? Nope, they hold your funds and then take 23% of your earnings!

So it seems like Tradesy has a new return policy again, but this time Tradesy accept NO RETURNS. As a seller, I think it's unacceptable. Considering the fact that sellers haven't even been notified about the new return policy, I'm not even sure its Legal.
Paying them 23% for what? Nope I'm done. Selling my last pieces and out.
If they change their policy and stop accepting returns for any reason like all other resale websites, maybe I'll rethink it.
But for now, bye-bye.
Won't be surprised to see more sellers to follow.

I think I might place an embargo on any item I want where the seller uses fedex to ship. My package arrived somewhat mangled (on the outside; no damage to my item thankfully) and NINE DAYS LATE. To add to my dismay, fedex has No place where you can get a live human to speak with. It's all virtual systems with unhelpful generalized replies that make you crazy. Yep, no more fedex for ne, ty.
Other than that my tradesy experience was great. My item was only slightly more worn than the seller's description led me to believe. Nothing that a good dose of brass cleaner and leather conditioner won't cure. All in all -now that I have Finally received my order- I am a happy camper.
Tldr: fedex boo, Tradesy yay.

The website is very easy to navigate. My experience was very positive. Photographs of product clean and well represented. Purchase was easy, questions addressed immediately. Sellers provided updates and answered questions in a timely manner.

I was offered a $25 new customer discount but it did not appear at time of check. The reason being that I made the transaction from a different computer than the one I did my search from. Once I called and explained the situation, I was given a credit towards my next purchase.

The seller was great and communicative about when my item would be shipped and expected to arrive. I appreciate the attention to those details. The only concern I had was that the box my item was shipped in was too big. When I received my package there was a big whole/ opening on the side of the box and the plastic bad my item was in was sticking 1/2 way out. I do not have a pic. To demonstrate. My only recommendation would be to use a smaller box or package to ship thinner/ smaller items or put enough padding around the item to help keep the package's integrity. Thank you. I do hope to shop with seller again.

The Prada body belt bag I bought was listed as "in very good condition" which is 5th best from the very top, being "New" (followed by Pristine, Excellent, Great) in Rebag's condition rank. So I did not expect to receive a bag which was in such a good condition, it looks and feels "Like New" seriously! I'm pretty happy with my purchase. It was delivered within 10 days from the date I ordered online. It was nicely packed in a big box, a dustbag of any sort(Tradesy's or Rebag's) did not come with this purchase. I've seen some people on YouTube showing Tradesy's or Rebag's dustbag which came with their purchases so I thought it would be included but it was not in my case. I'm ok with it though. I'm overall very happy about my shopping experience.

I purchased a LV All In Mm from seller but when it arrived, it was a PM size. The seller clearly had the dimensions mixed up and even had pictures of the date stamp posted that didn't match up to the bag that I had received. When in doubt, send it back and so I filed a misrepresentation claim. I let Tradesy do the job to verify and to authenticate that I was right and seller had misrepresented the item. Tradesy gave me a refund right away and reassured me that things like this happen on a very rare occasion and was apologetic. Never got an explanation or apology from the seller, however though.

Wish the sellers would provide more details of items for sale as some listings are bare minimum. Some sellers seem more conscientious about this than others. I dislike having to interrupt my flow to request more info so will tend to skip items that might have otherwise interested me.
Completing the purchase was relatively simple, quick and frustration free. Appreciated being able to check out as guest without being forced to set up an account/log in, etc. Might do so later when I have time or if I decide to purchase again from Tradesy, depending on my satisfaction with this (my first) purchase.

My experience with the Tradesy site itself was fine. Tradesy noticed when the bag had not shipped after a week and contacted me with options. I contacted the seller who was very responsive and shipped immediately after contacting her and it arrived quickly after. The bag, although beautiful and in fairly good condition, was not as advertised. It was advertised as "new, never used." It clearly had been used. There were brown stains in the interior corners that, fortunately I was able to get out without staining or damaging the lining, as well as other visible signs of wear - small particles left behind and a musty odor. Overall, it's in good condition and does not cause me to want to return it.

The filters could be stronger such as EU and US size for shoes and the glitchiness on the web page on mobile has issues with the filter bar not being at the top when you scroll up. The back page option starts back at the top of the page rather than where you were. Descriptions vary heavily, you can't always confirm the size on a shoe from the picture. I'd prefer refundable returns than store credit in cases the shoes aren't right. Given it's used items you may not find what you want a size up or down after returning so the store credit could be useless for quite some time and that money could be gaining interest if held by the purchaser so the returned value is less when it's spent later

Love my like new purchase. The bag is slightly smaller than I would have liked but, I like the zipper at the top versus other tote bags. It is very sleek and stylish and I love that it is a discontinued model where there won't be a ton of them around. And it came in mint condition.

My credit card company flagged this as a possible fraudulent purchase and declined the transaction until I was able to confirm. The seller was very cool about it and it ran through no problem the second time. Not only that but the shipping label was created that evening in California and it was delivered in 3 days to Florida.

My experience has been positive. Tradesy 8s easy to use and navigate. I would recommend to friends who are looking for prloved items. However, as a first time buyer and user I am not 100% certain how Tradesy can guarantee all luxury items on its market place is legitimate. So, I would tell others to be cautious and do their research. My seller was quick to respond and my item was received in the time as promised. The bag I ordered was cheaper than other preloved websites, but I still felt for the condition of the bag it was still a bit pricey.

The seller was usually quick to respond within a day. The only issue I had was the color of the bag it stated noir; however it also stated navy blue. I'm a couple of conversations that I had with the seller she stated both noir and navy blue! She did clarify but at the end of the day it was black as I wanted and not navy blue like she thought. I would buy from her again the bag was simply stunning. I have since reached out to the seller because I was missing a key to the lock but I think it will go over smoothly regarding it

Each person that I have spoken or chatted with was always professional, courteous and caring. Tradesy treat you like a friend and not just a customer. They really listen to your concerns/questions and works to put your mind at ease.

Each person that I spoke or chatted with was absolutely phenomenal! They listened, followed up and provided honest answers. For a few weeks after attempting my 1st purchase, I was concerned about delivery eta as no info was updated/posted and response from seller was far & spaced in between which made me very uncomfortable and increased my concern. Well, Tradesy stepped in and had the transaction cancelled on my behalf so I would not be charged. Because of Tradesy’s quick actions, I was comfortable in attempting another purchase and very happy that I did!!! **I believe I was told it was possible that my initial attempted purchase may have been lost in transit**. Oh, and due to the amount of $ being spent- I really appreciate that Tradesy request for signature at delivery- this puts my mind at ease for sure!! Thanks Tradesy! I will surely be a repeat customer and refer all to your site!!!

I was totally unaware that the site was exclusively for woman. There was no indication of this and that the item was for women. I used my search engine to google a specific exotic men's shoe and the shoe populated on the website of Tradesy. I had never heard of Tradesy previously. The description of the shoe did not indicate a woman's shoe so by all account I thought it was a man's shoe size 8. Unfortunately, I found that out when the shoe was delivered.

Cordially,
Frank Cartier

Cleared up for me what type of company Tradesy is currently exclusively for women,

Purchase was easy and fast, so far so good. We'll see how shipping and customer service are before I make a full review.

Update 2/10/2022
Watch arrived 2 weeks later and showed up dead and the braclet clasp was worn out to the point the watch popped open with the slightest movement of your wrist. Because of the intricate design of this high end watch, no one in town can get it open to change the battery. So I ended up having to spend $40 bucks to send it back to Movado and have them do the work. Got ahold of tradesey and Tradesy were very prompt in responding letting me know how sorry they were and they'll reimburse me whatever it costs to repair. If they indeed follow through as they say, I will be a loyal customer, just for their customer service alone... I will no longer deal with the seller Ngyen, he showed no concern for taking so long to ship, and never bothered to responded to my issues with the watch.

Bryce with Tradesy helped me to resolve an issue I had with a purchase I made in March, 2021. The vendor/supplier of the item(Louboutin shoes) could not provide the shoes represented on the Tradesy site. After some initial contact with the supplier, I chose to wait until she could find the shoes. I never received any messages unless I contacted the supplier to find out the status of the shipment. Bryce was so very helpful in reimbursing my charge and helping find another pair to purchase. He was a delight to work with and very professional. Great asset for Tradesy.

As mentioned, Bryce helped in finding out the status of an order made in March. In turn helped with the reimbursement of funds onto my credit card. He, in turn, also found many options for me to choose another pair of shoes. I purchased a new pair and it was sent promptly.

Looks like the seller bought a "Burberry" bag with worn corners from Tradesy and was scammed so she turned around, put the item up for sale with the same inaccurate description, and scammed me in order to get her money back. I'm not going to do that to another person, however I am going to warn others to be very careful before spending a lot of money. The pictures posted do not give accurate descriptions. Once delivered you only have 4 days to request a store credit. You cannot even ask for a refund. My advice, If it is available on the designers website you are better off saving your money and buying it from them in order to know what you are getting. Don't waste your money because truth is you just can't trust people and you end up with a fake bag with worn corners like I did.

Without notifying sellers, Tradesy changed their return policy allowing buyers to return an item for ANY reason. I got a message that the item I sold was being returned because it didn't fit, even though it was correctly described. If I had known of the change in policy, I would have immediately removed ALL of my listings, but that's exactly why we weren't notified of the change. What a horrible way to treat a longtime member (now former member)! Never again will I be caught off guard with a company that operates in such a shady, unethical manner! Officially DONE!

Purchased what I thought was a used pair of sunglasses, I was AMAZED when I opened the box and found everything was brand new from the glasses case to the cleaning cloth. The sunglasses were out of this world beautiful! I am so very happy with my purchase and I will be doing way more business with them in the future. Thank you Tradsey for showing me that not all websites are fakes. You amazed me and I will now be using you to get all of my brand name authentic items from you in the future. Shipping was super fast as well and the item was very well protected. Tradsey is also a small business so I am happy to support them!

1st time ordering. I will let you know when I receive items, to see if Tradesy are in the condition the pics on Tradesy ( I know it won't be prefect match, but should be pretty close). If I also don't like the item once received, how hard is it going to be to return for site credit? I have done other sites like this, had issues and never purchased from them again. I hope Tradesy will be better in accommodating the buyer, for purchases that don't fit, even with description from the seller in great detail, it's still hard to make sure the fit will work.

I was looking for the Tiffany Ziegfeld heart and after looking at frankly to many on the different sites, I came upon the one from Tradesy. Something about the wording or the info made me believe that it was trustworthy. I have never ever bought on EBay or any of these resale sites so I was holding my breath. I didn't need to. The package arrived as described - in perfect condition and just fabulous. The seller and the site are an absolute credit to doing these transactions. Will certainly be looking again!

I was satisfied with my purchase and my experience with Tradesy.com The only downside was that the package was kind of flimsy and with the lack of the packing material. My small Chanel box was placed in a much bigger cardboard box and was moving there pretty loosely. At some point during the delivery, cardboard box was squished and damaged, and there was a opening in it. It is a miracle how my item did not slip through that opening. It would be great if Tradesy emphasizes a good packaging with its sellers. Other than that, it was a good experience overall. I put five stars as a credit for future improvement in packaging

My experience with Tradesy was awesome…
My disdain was more for the delivery company… FedEx website stated that my package requires a signature, however I was not given the opportunity to sign for my package and the driver signed for it spelling my last name wrong in the process… there was a car following the delivery truck… please make sure you make arrangements to pick up your package if you're not going to be home so no one steals your package, thankfully someone was home at my house to intercept the package.

I ordered a pair of $200 shoes, Tradesy said they were delivered and I never received them. I was told to wait 3 days which I think is ridiculous. I didn't receive them and now I have to wait 3 more days to have some sort of resolution? I'm out $200 dollars now with NOTHING in hand. I want my money back and I will never work with this company again, I ordered some shirts last year and some shady crap happened then too and I had to reorder them and finally got them a month later. I regret giving this company a second chance.

Unfortunately did not know my LV was counterfeit until it was sold and authenticated by a more reputable company. Tradesy is corrupt and even though Tradesy say they authenticate the merchandise sold- it I lie otherwise I would not be stuck with a fake ass LV. $700 in the trash. I would have got more enjoyment burning the money. I will get them shut down if it's the last thing I do! By the way they say it's been authenticated but give you a 4 day window to return if it's no authentic. Sound hypocritical to me, Anyone who shops that site should stop immediately, nothing but con artists!

THE best shopping experience I've ever had. I don't normally write review! But this time I want to! I must say the Tradesy customer support is AWESOME and super fast. I ordered an item and forgot to enter the promotion code. I contacted the customer support. A super nice and very professional lady, Maria helped me to get the issue resolved very fast! I truly appreciate her patience and positive attitude! She is an angel! This is my first time purchasing experience with Tradsy. I'm so glad that I found the website. No doubt that I will definitely do business again! Thank you, Marai for your awesome help! YouRock!

The good: I completely love and believe I received an authentic YSL purse. Amazing deal several hundreds off current retail. Amazing!

The not good: Though the sellers' bio states Tradesy welcome questions, both my very polite, succinct follow ups regarding shipping were ignored. To be fair both inquiries seem to lead to an action on Tradesy (activating the sale, shipping the item).

Overall, I'm looking past that because the item is in fact genuine. But that lack of communication made me apprehensive. Also its the first time I've experienced that and I've sold and bought many items on Tradesy and always answered buyers and potential buyers and up to this time always was replied to. Oh well all is well that ends well!

I'm used to ordering vintage online only to have it arrive to me as different from the description and with poor communication and measurements by seller. The seller who sold me my vintage vest on Tradesy was very professional, kept me updated and when I got the vest, it fit me like a glove (measurements on point) and there was an extra accessory in the pocket just for fun. I feel like I got an item of extraordinary quality at such a fair price. The experience is what I feel shopping second-hand used to be and should be--I appreciated that a lot.