50 customer reviews of wireless1.com.au
Wireless1 Rating
Description: Wireless 1 gives you the customer service experience you deserve, our online computer store has in stock the latest laptops, gaming peripherals, audio accessories, smart devices, and largest range of enterprise networking at competitive prices.
Wireless 1 stock is sourced from local suppliers in Australia with Australian Warranty and approved for Australian Standards. All Wireless 1 products sold to you are A-Tick approved for the Australian Market at the lowest Australian Prices.
Wireless 1 has shipping options available Australia-wide. We deliver to Sydney, Melbourne, Brisbane, Canberra, Adelaide, Perth, Darwin, Tasmania and all suburbs in between. Wireless 1 partners with AusPost, Fastway, Toll, TNT and trusted couriers.
Address: P O Box 6091, Australia, 2164
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Wireless1
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Wireless1 is not registered on BBB. Therefore, this business has no BBB rating and accreditation.
Never got a call back about my wireless questions
Once ordered easy to find the history of orders but to tack your order is a multiple step process rather than a single clickable link to Australia Post showing tracking results.
So not a perfect experience as everyone and every site can always be improved, looking forward to placing my next order with Wireless1 and hoping to see the incremental improvements happening.
The web site is easy to navigate, loads quickly and is clearly laid out and easy to navigate.
All the technical information and links to the product details were easy to find.
The prices were very competitive.
Overall very good experience.
Now I will wait and see how delivery works out.
Peter
When I was advised that my items hadn’t been sent out I asked why wouldn’t you send out what was in stock as I had paid for express delivery and then they said the manager would contact me and I’m yet to hear from them.
Emailed as I hadn’t heard back from delivery eta
This is what we need in local businesses, true value passed on to the customer.
Thanks Wireless team and everything you do.
Such a smooth process and really helped me out more than I could of imagined. Thankyou!
I paid additional for the express delivery expecting to have my order in 3 (or maybe 4 would be acceptable) days, when I emailed to chase up after the 5th day I was advised it hadn't been posted yet… WTF!
So for the additional expense of ‘express' delivery it took 8 days to receive my goods.
I would update your website!
Quick reply to my query however unsatisfactory outcome.
Best price I saw online.
Answered my questions on the first person I spoke to.
Wasn't clear on stock on hand, the implication of a promotion is that there's substantial stock.
Delivery was delayed due to receiving stock late and COVID delays.
Needs better notification in the online order to notify purchaser of any issues/delays.
Positives:
Phone came in pefect condition
Delivery was very quick once sent
Exceptional price
Customer Support was able to effectively communicate the delaying issues and gave an ETA.
Representative was able to effectively communicate delaying issues and explain the lack of update on the online order. Most importantly Wireless1 were able to give an ETA of the product at the store and an ETA at my door.
Obviously the person who replied took no trouble to determine when it would arrive as it arrived the next day (day 4). It is this cavalier approach that I did not like.
Other than that Wireless 1 packaged and sent the order in a timely manner.
See above
Problem free purchase in the past and happy with my product, so I came back. Thanks.