Yandy

I've shopped at Yandy before and WAS a frequent shopper... This last time was a disaster. I decided to buy a wig that I wanted to wear to for an event that was coming up. I was unaware when I received the package that was from Yandy because of how unprofessionally "slopped" together it looked. I opened it up and the box had already been opened because it was ripped. When I took out the wig, it looked NOTHING and I mean NOTHING like the wig on the picture. The color was way off which was a really important factor for the outfit I was going to wear. The wigs netting showed all throughout it so you couldn't hide it and try to make it work. Pieces of the wig were just falling out from the bottom and it was completely ratted. Giving them the benefit of doubt, I emailed them and gave them my complaint and told them I understood that Yandy didn't have a return policy for wigs but when it's false advertisement and they're stealing my money it is absolutely ridiculous. I got no reply and then I called them and a machine answered and told me for returns to go on the website. So they had me going around in a circle and got away with taking my money and giving me the crappiest product without fixing the mistake they made.

First, my package came on Wednesday afternoon after placing my order Sunday evening. Only being 3 days, it was some of the fastest shipping I've seen from a company. Second, in the comments of my order, I asked to have the free panties that came with my purchase to be white. I recieved an email almost immediately with a response, saying the panty colors were chosen at random. Having recieved a reply, I was fine with not getting my choice. When I looked at the panties though, Yandy did end up being the white pair I wanted, even though the packing list said black! If that's not great customer service, I don't know what is. Third, my order came with two $100 wine vouchers! I was not expecting that wonderful surprise. Finally, the quality of the items are great, and look just as amazing on as they do online. I am so so so pleased with this company and I intend to do much more business with them in the future!

I ordered a sexy Christmas costume for my girlfriend and found the same one on several different sites. Yandy.com had the costume for about half the price of any other site I found. I placed my order and was offered a free pair of panties (which I accepted). I chose the least expensive (about $7) shipping option since there was no rush to get the costume. I received a tracking number for the order via e-mail in less than an hour, along with the link to use said number. I received my order in 2 days via USPS in perfect condition. The costume was everything advertised and the free panties were a nice add-on. She loved all of it. The only down side to ordering from this website was that Yandy have a no return policy on their costumes. They are up front about this, so it wasn't a surprise. Make sure that you knw the right size though. I will definitely be ordering from there again.

I've ordered numerous items from shoes, dance wear and costumes from Yandy over the years and all those transactions were great!
This last order I received, out of eight dance wear dresses which come boxed (dream girls, LapDance, Music Legs) one was delivered out of it's box in a clear plastic cellophane bag.
Dancewear dresses are usually worn with No bra and t- back panties... Envision very minimal undergarments are worn with these types of lingerie.
Caution: if you receive any dance wear without a box, that means it's been opened! The original vendors never accept opened packages back because of hygiene reasons and Yandy shouldn't accept returns on these items either. They're like nylon stockings or panties... You wouldn't return something so personal especially if one try causes runs and damage like this dress I was sent.
This was a Music Legs item which was not packaged. With this same shipment, I ordered a Turquoise in this same design and this one was boxed.
As I inspected the unboxed dress, there were huge runs up the back end of the dress which snagged toward the front of the dress. Disgusting that Yandy sent such a Loyal customer like Me an opened, damaged item!
The material is a thicker nylon but the person who opened this product and tried it on clearly damaged it, returned it and Yandy sold it to Me without the box... I am calling direct to Yandy to inform them of this distasteful and hygienically ill incident. Hopefully Yandy can rectify this situation the right way this time.
I refuse to pay the return shipping on an opened and damaged item they had the Responsibility of remedying before shipping out to Me.

I purchased a digital gift card as a birthday present for someone thinking it would be a simple way to send a nice gift. What I got in return was a four day battle with the people who run "customer service". The problem arose from their idiotic idea of being "discreet" when leaving a message if Yandy need to verify an order. This came in the form of a message left in my voicemail saying "This is so, and so with THE ORDER please call us at --- -----" I've gotten more convincing calls from telemarketers so I dismissed it as some attempt to gain access to my information. When I finally got in contact with someone via email I was met with nothing but finger pointing, and excuses from some of the snottiest, and rudest "customer service" reps I've ever had the displeasure of coming across. The ongoing email exchange went on for FOUR DAYS before I finally got the e-card delivered. Even after all was said, and done I got one last email from someone who took it upon themselves to try and get one last digital jab at me. It was honestly one of the most pathetic excuses for a business I've come across. Do yourself a favor, and go to one of the many other websites that hawk the same products they do.

I've shopped Yandy twice and had bad experiences both times. I ordered a Halloween costume which in my opinion was way overpriced to begin with but needed it last minute so I spent the money anyway. What I received and what was online were very different. While the costume came with the accessories it listed, Yandy did not match what Yandy had pictured on their site. Not to mention the quality of the costume was awful. Also didn't look as durable as it did on the model. I returned and decided to exchange for underwear instead. What can go wrong with panties right? One word to described their panties: DISPOSABLE and the sizing? WHO FITS INTO THIS STUFF? I'm a size small (size 5-6 in women) and a medium was tight. Yandy is clothing for strippers and young girls who can't afford real quality lingerie. I wouldn't recommend or buy from them ever again. If they're going to sell junk, their prices should reflect that.

If I could go lower than 1 I would. I purchased items from this place two different times this summer, one at the end of May and one in August. In late August of 2014 I was mailed a letter saying my credit card information could have been compromised. I called my bank and no transactions were noted so Yandy said I was probably fine just to watch it. Well at 3:23 EST a 3.06 charge was made at PalazzoHotel (the bank believes this was with a cloned card) and 6 minutes after that a flight was booked online with Southwest with that same card. $379 that time. I got up this morning and saw the alert from my bank and called and shut down the account immediately. After several phone calls and yelling someone at Southwests online customer service finally divulged the flight information and the passenger... Woman by the name of Ivana Valencia took several flights out of Sacramento to San Diego then Tucson between 7:55am and 12:40 (arrival). I have reported this to the police, southwest, and my bank. We will see what happens it could have been much worse. DO NOT DO ANY BUSINESS WITH THIS COMPANY. I called them today to get the information for their legal counsel and they refused to give it to me. If they link this to this company I am going to sue them.

I purchased a Halloween costume that I received 5 days before Halloween. I was shipped a costume with holes in it and a defective front. The loops on the front right were missing exposing my whole chest. When I called customer service numerous times no one picked up so I sent an email about my costume. Yandy responded with an email that they would ship another. I was so pleased with customer service until I received my second costume. I wore a small and they shipped out a medium. I then called back the lady was snide and acted annoyed when I was the one left with 2 costumes that I couldn't wear. They said they tried contacting me because they didn't have a small available. But that was a lie not one email, voicemail or missed call did I receive from Yandy. Not only that the small was still available for shipment online! What a joke! I hope you don't have to return anything because customer service is a joke. $65 wasted, Yandy won't get a dime from me ever again.

Ordered the items and never received them for more than 20 days. Email the customer services and the rep Ashley is very kind to help me resolve the issue. She informed me that she will change shipping from USPS to UPS for better delivery. The next day I received an email from Yandy service rep named Chuy. Never met any service rep being so rude and provoking in my entire life. He claimed that Yandy will not send the replacement or refund because of delay of USPS. His answer was totally different than Ashley. He mentioned that he just followed Yandy's SOP when encountering the similar request. I replied back to tell him that I still received other packages from USPS with no problem. If Yandy can't deliver the package in another 3 days, then I will have credit company dispute the charge. In 5 minutes, his next email threatened me Yandy will flag me and block me from any future purchase (Like I care?). He then ended with the phrase that It is not personal. Just business protocol. That is probably my worst experience from the online purchase ever. Thanks to a dreadful rep who is so rude and provoking for customer's rational request, I will never buy anything from them again. So whenever you talk to their rep named Chuy, be aware that you will be probably dealing with the worst experience in your life. Trust me, it will not be pleasant at all.

Extremely disappointed with my Yandy experience. I have been shopping with Yandy for years, and always had the best experience with them. Yandy used to have great customer service, and provides would arrive by expected time frames. However, this year, I have had the worst experience with them. Their customer service team is not what they used to be. It's next to impossible to get in contact with someone, and when you do, they will send you generic responses - not answering your questions. They also cannot ship items by they expected timeframes (takes 5 business days to process an hour when you paid for overnight shipping).

Overall, I will not be using Yandy anymore. It's a shame because I used to love their costumes and bathingsuits. However, if I cannot get my items in time and get terrible customer service, I will spend my money elsewhere.

Shipping was very fast, I ordered on a Friday and received my items on a Monday. However, I was disappointed when I opened my bra and panties. The bras had hardly any padding for support although Yandy were "maximum cleavage". One of them is sewn that it makes my breasts appear pointy. It was not flattering at all. The other one did fit well although it had very little padding. Both of the panties were the same size, but one fits well and the other one fit two sizes too small. I even checked the size chart. I don't understand why one size large fits but another size large does not. I did buy all of these items on sale, so the price was great but I cannot return anything. I don't think I'll buy from Yandy again because the odd shape of the bra and the varying sizes of the panties. :/

This site is glitchy and when i went to pay the site dumped me into an error screen that said "whoops something went wrong" so instead i chose pay through amazon. When i checked with my bank i had noticed that though the error screen assured me that the purchase did not go through the money had been taken from my account. So now i had payed twice for the same order but Yandy only gave me only one order number.
I have tried to get them to return the money but have been met with deliberate run around, illegal requests, sketchy behavior and denial of the over charge even in the face of screenshots of my bank records.

After 7hours on the phone between the staff at yandy, my bank and amazon.com
They have repeatedly told me that there was only one order
Even hours after i had shown them screenshots of both charges they denied double charging me.

4 hours of phone time later they finally admitted to the overcharge and told me they voided one of the charges.
They did not void anything gave me bogus screenshots that said they voided but obvously it didn't work because it is now days later and the charge has not been canceled.

I now have to contact better business bureau, and start the long process of an investigation with my bank to get my money back, will take up to 50 days. Stay away from this site they are con artists to the max

First (and last) time ordering from this company. I used their size chart to order a costume and the only part that fit was the bra - the rest of it was so large that I would need a tailor to alter it. For the price paid ($250) I was greatly disappointed in the quality (one of the studs fell off the first time I tried it on). The axe that I ordered with the outfit was broken. Because its a Halloween costume (we are still 2 weeks out from Halloween, mind you) the CSR refused to provide a refund and would only issue store credit. I demanded to speak with a manager who offered a "one time" refund due to the underlying issues. But... Yandy want me to pay shipping to return the items! Moral of the story - don't give them $250 of your hard earned money for a costume. If you decide to order from this company, give yourself plenty of time to return and exchange because the costume probably wont fit! Never again.

I firstly ordered from spicy lingerie. Their selection was good. But Yandy sent me no update until 5 days in I had to call myself and emajl them. They ordered two extra items for me and told me i ordered them when clearly my cart didnt show any of it. And pretty much forced me to buy what i didny order. So after having a horrible experience with spicy lingerie I ordered from yandy. And for some reason I was hoping something similar but I was wrong. The transaction was protected by Google on checkout. I got my shipment in 2 days. Some of the products were good quality and maybe 1 or 2 werent those were the ones made in Taiwan and china. But I was really happy with the fast shipping and some of the other things I got.

So for people who are looking for extra good quality they should do some more research on the product they want to buy and the company to which the product belongs to. That should help set your standard for what you are buying.

Maybe Yandy have hired new reps, but they were wonderful to me. I received my package quickly. Everything fit exactly as described, one item was a bit tight, but I am an in between size (34C, 26,34... but I have a big booty), so I hate going up in size as it will swim on me. The only problem I had were the stockings that came with my one outfit arrived with a runner in them. I emailed customer service to see what could be done to remedy the problem. I received an email in less than an hour that a replacement would be sent out. I received the replacement the next day! This was my first order with Yandy and I will definitely be back! Their costume quality isn't amazing, but if you get them on sale they are definitely worth the cost (Party City is no better and costs way more!).

I found this website cause I was looking for something in particular and liked what I saw. I was checking out reviews and some were really good and other were really bad. I decided to place a small order so I wouldn't waste money if the items suck.

Customer service is really terrible, I have to agree with everyone else. It's liked Yandy pulled random people off the street to be reps for the day. After the end of the conversation I said "thank you" and they said "no prob' " T_T

Even though customer service sucked their quality and shipping doesn't, which makes up for it. Shipping was extremely fast! The package is very discrete. The quality of the items are great! They looked huge at first, then I tried it on and it's perfect. True to size actually. I would definitely shop from there again. I bought panties if that helps.

Generally Yandy is a decent product since you get what you pay for. It's not high end but it's functional and enjoyable. I've had no problems with sizing, fit, or shipping times.

I've placed 4 orders with them and only ever had one problem with an order. Unfortunately this one problem has been quite a headache. I ordered one type of panty (the one on the tag in my picture) and received a completely different panty.

When I immediately contacted customer service via their contact form to get a refund (since I didn't get what I ordered) Yandy sent the issue to three different teams. The last team told me that the panty I ordered (the one on the tag in my picture) is exactly what I received when that's literally not true. And yes, I provided the exact same pictures to them. They apparently have no reading comprehension skills and don't look at the pictures they demanded I provide.

Fortunately, I called and the service rep understood the problem better and refunded me. But the runaround I got with the email-based customer service is enough to make me wary about placing orders in the future.

I ordered the White Ruffle Panty with Bow, I had been searching for something like everywhere but couldn't find anything under $30, that shipped to Canada, and looked like decent quality. I finally found these on Yandy for $15.95 and was sold.

The reviews here are either amazing or awful so I figured Yandy would be ok.

I ordered a size L (39-41 inch hip) because I have a 42 inch hip. They are stretchy so you can go down a size and they show a little under butt like the photo. They look exactly like the picture and are surprisingly good quality.

I got standard international shipping for 7.95, the order was supposed to arrive oct 3 to 12 (10-17 business days) but I received them today after only 6 business days!

I got the free panty with purchase which are pretty nice. I also got a voucher for $100 of a case of wine but the website doesn't deliver to Canada, so that was an oversight by Yandy to send it to someone in Canada... but that would have just taken my satisfaction to 150% versus like 110% so whatever.

Horrible customer service. Among the worse ever. And although it's posted, it shows it was built by someone who has no business background.

14 day return policy is enforced like a cop. So the item takes time to arrive. And so after 10 days of receiving it, it was determined the item was not what I needed. I wanted to return it. Unopened.

I was told the return time has elapsed. And I told them you could charge me a restocking fee and give me store credit. I was denied.

So Yandy would have lost no money. I would have returned as a customer. And they denied that?

Terrible.

So they lost me as a customer. And I am writing this review. And I am telling as many people as possible about my experience.

I am not sure how much I would spend there in the next year. I loved the site, so maybe $300. And because of their return policy, they miss out.

And imagine if only 10 people believe what I do? That's $3000. And if they keep doing this, they are just losing money by the day.

As a first time user, my experience with Yandy.com was nothing but smooth. My boyfriend had been urging me to purchase a corset and so I first turned to this website after reading mostly positive reviews on this and other websites. However, I was concerned about discretion as I live on a college campus and I receive my packages from a public pick-up window. I included this in my order details under the 'comment' option and I promptly received an e-mail assuring me that there would be no issues. I received my package in a speedy TWO DAYS time and am very pleased with my order. The corset is a bit snug but that has nothing to do with the phenomenal time it was delivered in and the reassuring customer service. I also got very lucky with an adorable, turquoise pantie which came free with the order. I will be ordering from them again and encourage others to do so as well!

If you want a costume just go to a Party City and spend the extra money on it. DO NOT WASTE YOUR TIME ORDERING FROM YANDY. I bought a hello kitty costume in a size small because the measurements on their site matched mine. I got the costume and I could not even fit it over my head! I am not a big girl, only 100 pounds so I was not trying to fit into a size that wasn't mine. The costume fits an 11 year old! I called customer service right away and Yandy were rude from the beginning arguing with me about the measurements. I had to put my mother on the phone. As soon as she started talking to them they told her "Who are you? We can't talk to you. We need authorization from your daughter." I could not believe that I had to authorize my own mother to talk about a Halloween costume. They eventually told me that I could send the costume back and when they get it they will give me store credit. They would not let me buy the new costume and then credit my card when they get the other one. They said if I wanted to buy the costume now they would not credit my card they would give me store credit. This would mean they got $60 out of me. I need the costume by the 26th so this means I would have to pay to ship it back to them and pay for a tracking number so they can't say it got lost and they didn't get it. Then I would have to pay for next day shipping on the new costume so that it would get here in time. I decided not to send the costume back and eat the $36 spent. It is not worth the money time and aggravation. This is what the customer service rep wrote in an E-mail to me about sending the costume back "I have made a one time exception for your order for Store Credit Only as long at the item(s) is in it's original unworn condition.
Keep in mind your mother's comment were the costume was for a child. This costume does not get ANY longer it only gets wider." The length was not the problem the width was a problem which was 27inches at the bust when I measured it. What adult is 27inches I am not even a full grown adult and I am more than that. Do not buy from this site you might think you are getting a great deal, yes there stuff is cheap but there return policy sucks and there sizing charts are wrong! So now I am out $36 and I have no costume for a Halloween party all thanks to Yandy.

Since I never purchased an item from Yandy I thought I would test it first before I put my faith in its purchase process. So I purchased a minidress. Since it was one item I also had to pay for shipping. When the item arrived and was pulled out of the bag it was in it was torn in three places and a couple of the straps were also ripped. When I contacted Yandy, their web site said either exchange or store credit. But I would have also had to pay for shipping back.

After I contacted Yandy, their customer service personnel were very good at making this error right. Yandy both called and wrote an email and gave me a full refund to include the shipping costs.

Although I had a bad taste in my mouth from the initial purchase, Yandy customer service won me over and I would try this company again.

I waited about 2 months to get my package and the tracking number stopped at a certain place for about 20days without any updates so I contacted them multiple times which I was told to wait again for a couple of weeks mind you this is for my work so I was already upset at the fact of waiting a month already. I contacted support again since last time Yandy told me I would get a refund if I waited a week again. The girl who responded to me told me I would get a refund but that if I would get the package because it wasnt actually lost I would either have to repay or send the package back? Who asks that. It was their fault for the waiting time and the least they could've done as a company is let it drop and refund. Why ask for it back... Such a weird policy? I've never heard of no other company doing this. She said she would reach out to me if they see it got delivered to get their money back or have it sent back LOL? What... I'm still confused. All and all, very dissatisfied with how everything went and honestly would've lived to love it but I guess I'll never buy again from them!

HORRIBLE, HORRIBLE customer service. I placed an order twice with Yandy, once in October and again during the end of November. My first experience with Yandy was fantastic and I couldn't wait to order again. Well that wasn't the case this time around. I placed my order for a costume because it was on sale and when added to my cart I noticed that I could receive Club Yandy for free. I received it last month as well but cancelled soon afterwards. Well I was charged full price ($13.95) for the advertised free month. After dealing with 3 customer services reps plus a manager, I got absolutely no where and when I mentioned I'd argue it with my bank to have the charge removed, the rep laughed on the phone with me and told me she was "going to say no more and bite her tongue". I found that extremely rude! NEVER ever again will I shop with Yandy!

I paid for 2-day shipping on my costume on Saturday, it is now Tuesday going on Wednesday and my order is supposed to be at my house on Wednesday. There is no shipping details in sight and their website says Yandy won't refund for shipping, I paid $20 for 2-day shipping on top of the $103 that I paid for the costume. I really thought that they would be a great company by looking at the reviews but at this point I wish FashionNova or Amazon still had the costume I ordered so I could've saved myself time, money, and stress. Don't order anything under 2-day shipping they won't keep their promise anyway. I try not to complain and be "that" person but from the reviews it looks like i should've chosen another company considering they haven't gotten peoples orders from last week. Please Yandy better manage your website if you CANNOT HANDLE THE DEMAND, no one would be pissed with you guys could if you were upfront and not jerks about it.

I ordered 5 for $20 underwear in small, 2 bras one a 34B and one 'small' and a one size fits all faux leather teddy. I received all of my items and the free panties that come with the order within the middle of the time frame Yandy estimated for shipping. This was my first time ordering online and I was nervous but I can't seem to find lingerie I like in person and if I do find it it's super expensive. Yandy' selection was impressive, I wish I could have got more. I'll definitely order from them again. Yandy' s pricing was cheap - reasonable on every item and their sales are great. I received everything in separate babies within a lined plastic bag. This did much better than a box would have when it was out in the snow. I'm super happy with everything I got, it was in perfect condition and exactly as shown on the website.
The only recommendations I would make for service is showing the Canadian pricing instead of American for users in Canada. The one size fits all item I ordered is a little loose when adjusted to the smallest setting but definitely wearable. I'm 5'8 and 125lbs if that helps anyone. I've also left a note about sizing in tips.
Overall, if you're nervous about ordering off of Yandy; don't be. You're getting exactly what you see and the whole credit card breach was years ago from what I can see and is definitely over now.

This company has the rudest customer service representatives! You will pay to return a worthless product. Do not order from them! Please go to Amazon or Zappos because this is a scam and you will be treated badly! The company kept insisting that I was asking to be refunded more than I paid. That was not the case. I asked to be refunded exactly what I paid, which includes the cost of shipping back a poor quality product. Reputable online companies refund the cost of return shipping. The "manager" Shannon interrupted and spoke over me several times. She was incredibly rude and insisted the if I posted a negative review she would have someone go online and argue with me. I'm certain any positive reviews of this company were posted by employees. All the negative reviews speak to the true nature of this scam of a company. If Yandy spent near as much time trying to be good to customers, they would not have to go online and argue. They're just making themselves look worse. Again, order from Amazon or Zappos, not Yandy!

There were so many mixed reviews, but I wanted to give it a shot. I made a last minute decision to purchase one of the holiday ensembles; I only paid for regular shipping, but even then, I got it before Christmas. (Then again, I live in Phoenix, the same city as the store is located, so I think I just got lucky.) Everything arrived in good condition. The quality is not the best, but considering how reasonable it is (and being realistic, how often it will get used and stay on at that...) I was quite pleased with what I recieved. I will say the generic "one size fits most" will probably not work for women who wear larger than a size 10. Also, the bra was quite small, which worked well for me since I'm small busted; for larger busts, I imagine there would be a ton of spillage. I would definitely order from Yandy.com and recommend them to friends.

Quality is similar to wish, or aliexpress, but for 5x the price. All of the items look NOTHING like the photos, the quality is terrible! The only ok item was from leg avenue, because it was in a sealed package from that company, not a cheap replica knock off. And i am the type of girl who doesn't expect too much.

I shop at forever21, H and M, and do not have high expectations, i am easy to please.
I ordered 10 outfits from yandy. I had to throw away most of them. Just directly into the trash. No joke. Yandy dont sit right on the body, the straps are flimsy, they are like the 'expectation vs reality" fails from youtubers.

I am always happy with lingerie purchases on amazon ect. I will NEVER order from yandy again. And i cannot make a paypal case because my first order from yandy was LOST in the mail and i live outside the usa right now. I spent almost $200 down the drain. I literally started crying.

AVOID YANDY, and i am not one of those crazy people who is never happy. TRUST ME on this. AVOID

It didn't tell me I couldn't return anything until after I ordered it and the outfit was $80 and had no reviews so If it ended up being horrible quality or not true to size it would be a waste of money. So when I saw this I went to cancel my order and it, every time no matter how many different ways I would try to cancel, would take me to a page that said it was no longer existing. So then I tried to call them…. I waited for someone to answer for 30 mins and then the call just dropped so I kept trying over and over getting the same results until I decided to give up because it just wasn't worth it. Super frustrating and a waste of time. I tried to email them too but that was worthless because even though it said it was a real person named "Kiki" it was a bot. So there is just no way to return something even if you just ordered it right before trying to cancel, no way to get ahold of someone and there is no returns except for store credit. Just a trash website and scam honestly. That being said I haven't tried their products or clothing so who knows…. If your item gets to you it might be super good but my experience was stupid bad.