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62 customer reviews of zap-hosting.com

• 21 h ago

zap hosting is amazing!
Ive been using it for some time now and i absolute love it, they are my go to for hosting servers and they have great prices and promos!

• Dec 18, 2024

res
very good

• Dec 09, 2024

Nice Experience & Excellent products
I recently had the pleasure of using Zap Hosting's services, and I must say, it was a truly exceptional experience. From the moment I signed up, I was impressed by the seamless onboarding process, the user-friendly interface, and the excellent products they offer.Zap Hosting's servers are incredibly fast, with lightning-quick load times that ensured my website was always responsive and accessible to visitors. I was also impressed by their reliable uptime, which meant that my site was always available, even during peak traffic periods.Really a good hosting platform!

• Nov 23, 2024

Buen servicio e intuitivo
Muy buen hosting para gente que no sabe configurar un server, te lo dan todo ya hecho listo para jugar, para mí calidad precio es lo mejor que he encontrado hasta el momento, aparte de la comunidad que tienen hecha que es muy sana y realizan todo tipo de sorteos y promociones. Yo tengo un servidor de minecraft y funciona perfectamente.

• Nov 16, 2024

Zapp!
This hosting service is absolutely fantastic! It’s not only very affordable, but also incredibly simple to use, making it perfect for anyone, regardless of their experience level. Managing servers is a breeze, with an intuitive interface that lets you handle everything effortlessly. The process of reinstalling servers is also quick and straightforward, saving you time and hassle whenever you need to start fresh.

Whether you're hosting a game server or any other type of application, this platform takes the complexity out of the equation. You can easily set up, configure, and manage your server without unnecessary stress.

What’s even more impressive is the quality of their customer support. They respond quickly to inquiries and are genuinely helpful, guiding you through any problems you might encounter. Their team ensures you’re never stuck and always have the support you need to keep your projects running smoothly.

This combination of affordability, ease of use, and excellent support makes it an exceptional choice for anyone looking for reliable server hosting.

• Oct 21, 2024

Good
Good services

• Oct 13, 2024

Very good hosting service
Zap Hosting is a popular service provider offering a variety of game servers, web hosting, and VPS (Virtual Private Server) options. They are particularly known for their game hosting services, covering a wide range of games like Minecraft, GTA V (FiveM), and Rust.

One of Zap Hosting’s strengths is its user-friendly interface. The control panel is intuitive and allows for easy server setup and management, even for those with limited technical knowledge. They offer one-click installations for many popular mods and plugins, which is a great time-saver. In addition, their servers are available in multiple global locations, ensuring low-latency gameplay for users in various regions.

However, there are some areas that could be improved. While their pricing is competitive, especially with frequent promotions and discounts, their customer support can be hit or miss. Response times can be slow during peak periods, and resolving complex issues might require patience. This can be frustrating for users facing urgent technical problems. Some customers have also reported occasional server downtimes, although Zap Hosting typically resolves these issues quickly.

Performance-wise, Zap Hosting delivers solid results with minimal lag and good stability for most users. Their wide range of customization options and ability to scale resources make them suitable for both casual gamers and larger communities.

Overall, Zap Hosting is a reliable choice for gamers and developers who need flexibility and ease of use. However, better support and uptime consistency could elevate their service further.

• Oct 12, 2024

Zap hosting W
Ive loved zap hosting and how it works, very good very good

• Oct 08, 2024

Best server hosting ever
Top support hatte mal ein problem und mir wurde direkt geholfen und man bekommt schnell eine antwort man hat keine stunde warte zeit im gegenteil ein wird nach 3 minuten direkt geholfen kann es nur weiter empfelen wenn ihr server mit mega leistung und schnellen support sucht seit ihr hir genau richtig

• Oct 08, 2024

Love zap hosting
I really like zap hosting

• Sep 29, 2024

Love Zap Hosting
Experience has been magnificent so far. Support is fast and easy. Barely any issues but the techs are Zap work fast and efficient to make sure all the servers are back up and running within a meaningful time limit. Highly recommend ZApHosting as anyone's server hosting for any game hosting offered.

+1
• Aug 30, 2024

greatt
super job zap hosting

+1

Great Services, Super Communication
Have been a long time user of Zap-Hosting over many years, where I rented gameservers for multiple games for a couple weeks each. Never had mayor issues with them, and any minor inconvinienves were solved by the support team almost immediately.

Would 100% recommend :)

+1

Good Service
Great service, great uptime, perfect support. Couldnt expect anything better for this price. I needed support and waited 10 minutes for reply, even if it was already 10pm

Its the best!
I always made servers of RP and freeroams with zaphosting! Its super easy! If you are new in proggramming this si the thing for you! Also its rteally cheap! And u can pay qith alot of things!

Bad support, lots of downime
If the server is running, it is a good price/performance ratio. If there are any problems, it's best to find a new hoster right away.

My rented root server was planned to be migrated to a new cluster on the 30th October, there was a planned downtime between 30 minutes and 2 hours. Meanwhile 58 hours have passed and the server is still not running.
From the support you only get standard answers like "We are working on a solution and will get back to you as soon as there is something new". Every day you get another "Your request is important to us, so we forward it to a colleague who can help you competently in this matter".

Meanwhile my support ticket seems to have been escalated to the management, but without any reaction.
Professional hosting looks different.

I've cancelled the service, but I'm probably forced to pay another full month. I don't expect that there will be any good offers from Zap-Hosting for me in this matter.

For a Minecraft server zap hosting should suffice. If you expect a stable root/vServer with high availability, you should look somewhere else.

Translated with www.DeepL.com/Translator

Just the best hosting provider! And very cheap.
It's a very good hosting.
Their support is very nice, and Zap Hosting respond in 1 hour 24/7, they will do their best they can.
Also, their services are working very good, and fast and the anti DDoS protection is very good.

Great service
Vps service is great runs smoothly love it BIT... Big BUT there customer service is complete dog $#*! if you not willing to pay them extra to get a response you could be left waitin g god only knows how long it make say average time 20 min u make a ticket and in 20 min it now says 2 hours and continues to go up the more other people pay for support and you left sitting
You could class them as pay to get support

Theives
Viod, purchased(paypal) a game server on the wrong platform and asked to cancel straight away. Was told to cancel and sent a link by them to do this. Then no refund so I asked for a refund. To be told I don't get a refund because I cancelled. And Zap Hosting had give me bad information. Then sent me an invoice and expect me to pay more money because I cancelled. And threatened debt collection. Total morons, currently claiming my money back through PayPal and seeking legal advise, all over €18. Avoid This scum

The best hosting for FiveM
I bought a server like two weeks ago and I'm so impressed with the performance, 0 lag. I recomend it to everyone that wants a cheap server with good performance. The dashboard is so clean and new user-friendly. It's really easy to start the server and there aren't any queues when ordering the servers. Also, the ticket response time is so low, less than an hour.

Very good hosting
Well what a draining 24 hours on multiple levels. However, we will be doing a $30,000 Bonus Hunt Opening on tomorrow's stream. Drop what game you want to see me get, and if your game gets the highest multiplier, I'll send you $200!

Horrible Service
This company is sorry as hell trying to make me pay for another month for a VPS server that has been nothing but problems and instead of working with us and removing the charge on an unsatisfactory service. Zap Hosting still wanted to try and charge us so therefore our community is taking our business elsewhere. I DO NOT RECOMMEND this company to anyone. Customer service is not something they are concerned about.

Zap hosting best site for hosting ever!
I made this review to tell you not to wonder whether to choose zap hosting or someone else. Me and my friends who have used zap hosting admit that this is the cheapest host you can get. If you think of using them, stop wondering and do it because it is worth every cent.

Refund policy is a scam.
Refund policy is a scam.
I provisioned a modded minecraft server, realised the version of modded minecraft was not what I wanted and requested a refund within a day.
Due to their policy, because the server had been "set up" I could not get a refund on my credit card. I could only get a refund in ZAP COINS.
Spoke with customer support, nothing could be done. Goodbye $20.

DO NOT USE THIS SERVICE.

Great support
I like the support that all of the workers give and the amount of abundant games that their servers have.
As for the memory, storage and processor power are on a good price for what amazing performance Zap Hosting make.

The best root-server
I have tried some VPS, but this is undoubtedly the best, the resources Zap Hosting provide are dedicated. Also the technical support is very good, they always help you and answer your questions.

Disappointed
You play for few weeks, spend a lot of time, make a lot of effort, and one day, baaam, you log in to your server, and everything is deleted. "And there's nothing Zap Hosting can do about it". Wow, money "well" spent. Do not buy from this company.

Scammers DO NOT USE ZAP HOSTING
Zap Hosting are going to limit you and you won't be able to use certain resources on this website their support is straight up bs taking hours to answer you with a really dumb answer which at the end is blamed towards you. DO NOT WASTE YOUR MONEY ON THEM. They told me I have to change from windows server to linux to get certain resources working and I did exactly what they told me but when I imported my data base and my resource files into the linux there was a whole lot of problems such as GTA dealership not working, and non of the stores menus would pop up I tried to ask them for help but they kept blaming it on my esx file when I tested it out on a vis and it was working fine. If I could give 0 starts I would.

They are scammers! AVOIDE AT ALL COSTS!
Zap Hosting are SCAMMERS. They dont wanna refund your service if it was setup already. How you can test it then? By refunding only Zap Coins? You support is horrible. I've made a ticket that got a first reply AFTER 24H. Unbelievable in 2021... And please, dont write an automated reply, you are just scamming people that want to be honest. I've tryed your "The Forest" servers and your guy Marcel caused me that 24H downtime because it had moved the machine to another server, but the cause was another one. Prepare better your "sysadmins"

They deleted my entire server..
After their backup failed to restore my server and replaced it entirely with a default server. Zap Hosting refused to give me a refund. I've complained about how terrible their servers and website UI was since day one, I should've listened to my gut. Absolute garbage.

Wasted 3 weeks of non-stop work for them to just rob me of my time and money.

"Sorry for the inconvenience!"

Avoid at all costs. $60 a month, what a joke.

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Zap Hosting Rating

Based on 62 reviews from Zap Hosting customers, company has accumulated an average rating of 3 stars, indicating that majority of customers are satisfied with its service.
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