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Reviews Home & Garden, Home Shopping, Home Decor FineArtAmerica

568 customer reviews of fineartamerica.com

One month and no product yet
One month after ordering and no product. I had gotten a whole list of false excuses, too many to list, one of which was "it's shipped but USPS isn't doing the tracking updates" lol.

Do not order from here.

Excellent Site for Art!
Fine Art America has wonderful variety. I've purchased over four pieces already and have my eye on my next acquisition. The pieces I've bought have brought me incredible joy and has made my "nest" a comfortable environment; so needed in these hectic times. Without hesitation I would whole-heartedly recommend this company for your artwork needs!

In Search of Protest Art
I was on the hunt for art depicting a historic moment in time... 2020. Found wonderful photography and a very creative illustration and purchased boxes of greeting cards to send to family members and friends. Rave reviews and comments from all recipients. I appreciate the high quality card stock and envelopes as well as the reasonable turnaround for filling my order. I will be back for additional works of art!

Image Was Flawed
I ordered a canvas wrap around print in size 30" x 18" (even larger was recommended). I received the canvas print, but noticed the center of the image (on the stomach) looked like it was damaged or flawed. I wrote the company to tell them I wasn't happy. Their response was that it wasn't their fault. There was a flaw in their image. There was NO information in the description that indicated that the original image had a flaw in it so that consumers could make an informed decision.

Great Customer Service
My second order placed with Fine Art America was water damaged when I received it. I took pics and uploaded to them in an email. FineArtAmerica quickly resolved the problem and replaced my order. I received it within a week. I'm very satisfied with the service received and will definitely be buying from them in the future. So many products offered, not just greeting cards but various sized prints, totes, even shower curtains! Highly recommended.

Order never received, no tracking information
Ordered a canvas on April 18th and when inquiring on my order, via email I was asked to wait until 4/27/20 due to Corvid19 and slower deliveries. When following up with my email to request for a refund, I have no response. Forwarded the email again for a response, and received none.

5-Star experience
This was my first experience with FineArtAmerica and it met all my expectations. The website was easy to navigate, I had no problems finding a photograph I wanted, and no difficulty placing my order. The photograph arrived as promised, perfectly mounted, and ready to hang with the hardware enclosed. I was also impressed with the way it was packed. I will certainly go to FineArtAmerica for my future purchases.

Print
Excellent company to deal with. Delivered in a timely manner, frame and print were BEAUTIFUL! I couldn't asked for a better product. The person I bought this gift for was extremely happy and said how it would match her decor perfect. Of course I know what her decor is, but I must say, the wood frame I choose to go with the print was exceptional. I will definitely go back to this site to purchase more gifts in the future.

Wonderful artists, Great service!
I have ordered a variety of items from FineArtAmerica and have always been pleased. The quality of their products lives up to my expectations and their service is excellent. I am especially pleased with a print of Great Egret at Waters Edge by Ira Marcus. It is a beautifully composed picture and the print is crisp and clear. I would happily purchase more from this website.

I ordered two pieces and they never arrived
I ordered two pieces and FineArtAmerica never arrived. I have reached out to the customer service desk multiple times, and have not gotten a reply. Beware of this business.

BETTER THAN ADVERTISED!
Have purchased many items in several categories in past several years for myself and as gifts and always been impressed with expert craftmanship and attention to detail. Eye-popping graphics & unique "one-of-a-kind" images are FABULOUS. Quality assurance is a high priority and fast ship & care is much appreciated.
Can't say enough about the user-friendly, "easy-to-navigate". Website showcasing all artists' offerings.
Take a bow. Well deserved.

Terrible Service!
This company has been so terrible to work with, I will never use them again! I will refer all family and friends to steer clear. I ordered a picture for a nephew who had just lost his wife. I placed my order at 10 pm and called the next morning to change the frame. FineArtAmerica had me cancel the first order and reorder with the new frame. A month later and they still have not canceled the first order after placing many calls and canceling 3 times. I have not been refunded from the first order after a month. I have called many times and no resolution! BEWARE!

Cannot get order or answer
Ordered framed picture on 5/8/20. When I ask questions FineArtAmerica just send a canned response. This was a present and when I ordered it there was a 4-5 day production. Now they have posted 10-15, but mine is already past that.

Great Site if You're Looking for Specific Art Subject
After much searching on-line, I found the PERFECT artwork at Fine Art America (a wonderful painting of my grandparents' farm no less), and had the print gallery wrapped in the specific size I wanted for my wall space. It came carefully packed, ready to hang, and I'm just thrilled to have it! Highly recommend for anyone doing a search on a particular artist, locale, or subject, FineArtAmerica have it all covered!

Very Happy with Cards and Notebook
I recently purchased a 14" notebook and 5 5X7" greeting cards. The notebook and the cards featured beautiful photos of Maine scenes as captured by photographer Georgia Hamlin. This purchase is a gift and this will be a gift I am proud to give as the cards and the notebook are lovely. The cover photos not only show the photographer's technical skill but also a depth of feeling for her subject,

Sweep of Wild Flowers by Erin Hanson
I love this picture! I am so happy with my recent purchase.

Very Happy!
Great selection... led me to find the perfect ROCKY tapestry for my little work out room. The product is unique and the colors were exactly as described. Fast shipping - very pleased :)

Great process
We wanted to get a t-shirt with a picture of the 'Big Boy' locomotive for a 4 yo grandson. This company and its processes provided just the exact t-shirt we were hoping for. Their model to bring artists and products together is genius. But the company must execute well to provide a high level of customer satisfaction and we believe that FineArtAmerica does! Timely delivery and great product quality in our purchase exceeded our expectations. Keep it up.

Customer Service Nightmare
I was promised on 12/16 that a gift ordered on 12/9 would definitely arrive by Christmas Eve. It DID NOT, and FineArtAmerica have not replied to any order update requests since before 12/23.

This gift is for an elderly man in another state spending Christmas by himself. I was hoping he would be able to work on it to help with the loneliness of Christmas Day. IF they had been honest when I saw that they had missed the ship date, I would have had time to get a different gift.

UPDATE: They finally contacted me late this afternoon and "guaranteed" my order would ship out "no later than the week of Jan. 4th." No thanks. Order cancelled. They don't deserve my business.

Glorious Innovative Options for Greeting Cards!
For my first order, I found two "carnival-like" cards to send for Mardi Gras. It was great fun personalizing the sayings to use inside each card. The cards arrived shortly thereafter on study card stock with an appropriately-sized envelope, and picture quality was excellent! Communication from FineArtAmerica was excellent, timely, and shipping information was right on target. This may have been my first order, but it won't be my last!

Great art and good service
I ordered a custom Donna Mibus canvas from FineArtAmerica. It came quickly and in excellent condition. It looks fabulous!

Love the art! Love the Service!
I randomly found this art website while looking for artwork to decorate my house. I love the one stop shop to find thousands of different artist collections, but, also, you can get the art in any medium you desire! It's perfect! The prices are very reasonable considering the choices and the shipping time very quick. One of my items arrived damaged and as soon as I reported the damage a new piece was put into production and shipped out - no further questions asked! I will be a lifetime customer.

Terrible shipping time, ruined Christmas
Ordered T-shirt Dec 6, it wasn't even SHIPPED OUT until Dec 28. Arrived Monday Jan 3. Merry Frickin Christmas! Was never sent any email confirming purchase or with tracking number. You can't blame this one on the post office! Customer service is developmentally disabled. When I asked why it took them over THREE WEEKS to even get the thing in the mail, I was told "there were a lot of delays unfortunately."

Couldn't be happier
I did a Google search for "mid century modern shower curtains," as everyone does, of course. One of the things that came up was a fabulous array of designs by an artist I've now fallen in love with. But the selection in general is remarkablewho knew? Shipping was swift, and communication from FineArtAmerica regarding delivery was excellent, despite so much of the country being shut down right now. I am already shopping for more things on the site.

Long delays
It was communicated to me that my order would be shipped in 3-5 days. That didn't happen. Then I inquired to be told it would be shipped at the beginning of this week. It's now the end of the week with no response. Corporate website says permanently closed.

Fantastic selection of art
The Karla Gerard gallery was amazing! I loved being able to choose sizes, canvas or regular art, pillows, etc. Fast service. My glossy canvas looks like the real thing! Love, love, love it!

Fast and Easy
Found my favorite artist and favorite prints right away! FineArtAmerica arrived quickly and look amazing on my wall.

Great service, great product
I ordered greeting cards from Fine Art America. FineArtAmerica arrived quickly, were nicely packaged, and the printing was impeccable. Would definitely recommend them!

There is nothing FINE about Fine Art America.
Honestly, don't waste your time or your money. If you're looking for a small print on a small item, you might be satisfied. However, if you're looking for quality, keep looking elsewhere.
This place is bound to disappoint anyone looking for a quality anything.
I spent a fair amount of money on a large print of a renaissance painting from this place called Fine Art America. I received it today, and I can see the pixilation even without my glasses.
For context, I've used a 1:100m scale ruler, which is basically cm graduations, & a ruled notepad. The scratches on one of the photos are where the paint was scratched off the page, when I placed something on it to keep the paper flat so I could take photos.
I also bought a t-shirt, and not only do the sizes run 2 sizes too small, but the colour of the t-shirt is different from what was shown.

Horrific
Purchased 4 frames prints a month ago. Supposed to ship in 3 days. Every week I checked in and got a vague excuse. Called today for a refund. I was told package shipped. I asked for tracking number. FineArtAmerica said they didn't have one. Then they got mad at my questions and hung up on me... Horrible service! Spent over 2k and this is how they treat me!

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FineArtAmerica Rating

Based on 568 reviews from FineArtAmerica customers, company has accumulated an average rating of 3 stars, indicating that majority of customers are satisfied with its service.
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Description: FineArtAmerica is a marketplace that connects artists and art buyers. The site sells on behalf of artists: art prints, posters, and ceramics, among other art forms.

Address: 2415 North Geneva Terrace, United Kingdom, S7

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