FineArtAmerica

I found Fine Art America while searching online for a shower curtain. The site has a wonderful selection of absolutely beautiful shower curtains; more beautiful than any I had seen previously. I found and purchased a stunning shower curtain. The buying process was smooth and delivery was fairly quick, given current shipping delays. I loved the shower curtain but unfortunately it didn't work in my bathroom. The image was too big for the small space and overpowered the room. So I called the company and requested a return authorization. I received an RMA number and return shipping label and sent the shower curtain back. Biff bam boom. However, the next day or so I received an email asking me why I wanted to return the product, despite my having already explained that in my phone call. There were subsequent emails asking for details; order number, date of purchase, etc. Then I was asked to destroy the shower curtain and provide a photo of the destroyed product rather than return the shower curtain. I explained that I had already returned the shower curtain as authorized. I was asked further questions, however. It was clear to me that within the company folks were not communicating. Why provide an RMA and shipping label and then later instruct the buyer to destroy the product? The return process was frustrating. The returns portion of the FAQs could be consolidated to more clearly direct the buyer to the right place to begin the return process. Having said that, I found an alternate shower curtain on the site and am looking forward to receiving it. I would definitely buy from this company again.

BEWARE: THIS SITE DOES NOT HONOR ITS DISCOUNT OFFERS. The banner across the top of the page proclaimed, "20% off all wall art! Today only! Offer ends tonight at midnight EST." However, when I placed the image in my cart, the discount was not applied. When I called Customer Service to report this, FineArtAmerica said they couldn't help me and that I would have to e-mail Tech Support, which I did. Of course, Tech Support didn't write back until a few days later, and when they did, they said they wouldn't honor the discount, since it had expired at midnight on the day that I placed the item in my cart! I wrote back, explaining that I had tried to place the order on the day when the discount was active, but it had not been applied, and that because the error was theirs, they should honor the discount. They wrote back, refusing to honor the discount and suggesting that I cancel the order. I can't believe they were actually willing to lose a $500 order just to save less than $40 (the approximate amount of the discount). This whole experience has left a bad taste in my mouth. I will not order from Fine Art America ever again.

This is my forth time purchasing something from Fine Art America - always excited and anxious to receive my package. Extremely quick delivery, no waiting for weeks. My first two orders were shower curtains, love both of them - have received many compliments. The second was a duvet cover, unfortunately it had to be returned (the cover was beautiful, just didn't match my decor). Received a credit in a very timely fashion. Communicated with one of your customer service reps, excellent customer service. After scrolling thru your on-line selections, I did manage to make a selection of a duvet cover that is perfect for my bedroom decor. Love it!.

I look forward to visiting your site again. So much to choose from! Great selection, great art work. Being an artist myself, I do enjoy viewing others talents. A very happy customer.

The art on this site is amazing. The product offerings are great. However, I placed a large order Black Friday weekend for Christmas gifts and only half the order came. I started inquiring December 15. I was finally informed Dec 21 that the half of my order that was missing 'got lost in the shuffle' and would arrive after Christmas.

No offer for express shipping, discount, free future coupon. Nothing but a 'sorry'. This is not the first time this has happened.

Who can afford to do business like this in today's marketplace atmosphere with Amazon as your stiff competition? Shame on them.

I will mention that I'm a bit of a captive audience as I sell my own art there. Which makes it even more distressing for me to write a review like this knowing that it potentially hurts my own business, but I feel it's important to know that their delivery time frames are horribly flawed. However, on a good note, if you are not happy with your purchases, FineArtAmerica do indeed provide you with a full refund and the items I have received are wonderful. At this point, however, I'm pretty much over buying here.

I have ordered 2 separate pieces from 2 separate artists. The clarity is superb! Truly rich, deep color! The frames are well worth the additional fee. They're highly complimentary to the art and make hanging extremely secure and convenient. I did have an issue with one of the pieces. I sent an email with a picture which showed my concern. Without any delay, customer service immediately responded and a replacement piece was sent to me at no additional cost. Lorenz was incredible! - I even found a new artist, that if not for FineArt, I otherwise would not have found who I absolutely love (Keith Shepherd). I challenge anyone to find an online site that offers such a selection, quality, and customer service. I am sincerely surprised why there are negative reviews based on both of my experiences. I have received numerous compliments to both of my pieces and I completely recommend FineArt and will definitely be a returning customer.

We placed an order on 12/13/18 for a framed print at the total cost of $289.53, including a whopping $53.55 for 'ground' shipping, and the receipt that was provided to us indicated that it would ship within 3-4 business days. It also stated that we would receive an e-mail with tracking number when it shipped. Thirteen days later (on 12/26/18), it STILL had not shipped, nor had we received any e-mails or tracking numbers, and when we called, FineArtAmerica said they didn't have any further information on its status. The order was cancelled and a refund requested on the spot! NOT a good experience! I should also add that we've ordered a similar framed print from them once previously (which was also quite expensive), and although it arrived in a reasonable time frame, the item that actually shipped to us, was NOT as ordered. So, my recommendation to potential consumers on these fine folks would be to exercise caution when (and if) ordering from them. Make sure that you don't need it soon, and make sure that you have full and complete refund eligibility should something go wrong.

I had a premium account on FAA for more than a year. Till one moment, when out of blue, my account was closed without any season. Since that moment, NOBODY responded to my emails, offered any help, support or a decent explanation, it is like I vanished and no one care about this matter.
Still, my artwork is showed for sell without my consent, still I had same print sold that I will never receive my money for. The lack of respect and consideration of the administrators is without limits. Nobody can imagine till will happen to them. I watched the artists discussions on this site, FineArtAmerica are monitorized non stop by a clan of people from FAA in the same way as in a comunist regime. I don't recomand this site to anyone, artist or costumer, for the costumers the printed products are not all good quality or sometimes they pay and don't receive the orders. Any asking for support and help is ignored by FAA. Thinking of the tens of millions of dollars profit on the back of artists work, people would expect more a safe modern place and a better comunity. Well, none of these.

I collect Vintage medicine that is displayed throughout the walls of my bathroom. I didn't think I could find a Shower curtain that would "FIT" the image I had in mind to go with my decor. I googled pharmacy shower curtains and it brought me to FineArtAmerica.

I was SHOCKED at the phenomenal selection for one, but completely FLOORED at a picture I found of vintage medicine. This picture had EVERY ONE BUT 2 of the medicines on it that I had on display in a shadow box under glass right next to my shower. I literally got goosebumps. This was fate!

When I ordered it I was hesitant thinking, it was maybe going to be a cheapy, filmsy material. It is SOLID and thick and BEAUTIFUL IN COLOR, rich to look at. I am so thrilled you have no idea. I never want to leave my bathroom. When I do go in there, it is filled with such warmth. I feel like I am a little girl again in the early 60's.

I cannot say enough about the shower curtain I received, the photographer that took the amazing picture, how fast the shipping was... the entire experience was SIMPLY AMAZING!

I will never ever order from this Fine Art America again! I ordered 2 custom mugs. One mug product was correct, the 2nd was just put in that did not match what I ordered. Each mug was $18. High price but I wanted them. Now I had to return the WRONG 2nd mug. I was so annoyed that I decided not to reorder the 2nd mug that I should have gotten as ordered and wanted a refund for that returned product. The order was placed April 15 yet the product arrived a month later with a note that says I have 30 days to return from the date ordered! "not from the date received" What a rip off. I had to pay $15 from pocket to attempt to get a refund of $18. I would not recommend ordering from Fine Art America ever. No proper tracking number. Completely unsatisfied with the way FineArtAmerica do business.

I photographed a rare porsche car for the owner at Bicester Heritage centre in the UK. Knowing that i wanted to make the image black and white and spot colour the orange colour of the car back in. My client asked for two prints at differnt sizes. I recieved the prints within the first business week of ordering and when opening the package the print quality was exceptional, infact it was beyond exceptional! My client was extremely happy with his prints. I have sold many prints on FAA and trust the whole process, from ordering to delivery to quality. I always recommend FAA to others and have been now selling prints for a number of years without dissatifaction. Delivery is always timely, packaging is always of brilliant standard for the proctection of the artwork, and quality has never let me down. Thanks FAA i highly recommend you for all that you do.

I ordered an art mask for somebody for Christmas on December 2nd. When the mask came on December 12th it was damaged so I immediately filled out a report online and included a picture and then called them to let them know. FineArtAmerica said they received my complaint with a picture and that they would take care of it. I told them this was a Christmas present and they told me that they would contact me within 2 days to give me the details about the new mask and assured me I would get it by Christmas. That's the last I heard from them. Never got an email and over the course of the week or so I emailed them about 10 times, called and spoke with four different people and even left a message for the supervisor but never got any response. Luckily I had paid this through PayPal and so I open a complaint ticket with them. Several days went by and I still never heard anything so I called fine arts America again today told them that I had opened a complaint against them through PayPal and reported them to the Better Business Bureau and miraculously I got my refund. Just takes persistence and a little threat or two and although I'm happy to get my refund I still don't have a Christmas present for somebody because of this company. I will never do business with them and will also discourage others from doing business with them.

I live in Brazil and ordered twice form them, both times on Black Friday. Both times FineArtAmerica sent the merchandise with a wrong invoice. The first time (2016) I payed US$ 20 of taxes more then I should because the declared value of merchandise was incorrect. Many e-mails and no one took responsability for my loss. VERY POOR COSTUMER SERVICE. But at least I received the product. The second time was last Black Friday, using the offer of free shipping worldwide. The price of merchandise was US 214,96. When the package arrived in the Brazilian airport, I was contacted by the carrier to pay the taxes. But the invoice came with a value of US$ 518,22. So I should pay import taxes based on this wrong value, not based on the real amount of my purchase. I refused to receive the package and immediatly instructed UPS to send it back. It occured in Dec/8th. UPS only returned the package Jan/19th. FineArtAmerica don't refund my money based on the ridiculous reason that they have a return policy of 30 days. Of course this policy only should be valid if they deliver a product in perfect conditions AND with the correct documents. Also they (not me) chose the carrier (UPS). I can not be responsible for the procedures of that carrier that I didn't choose and took a long time to return the package. Again, I sent an e-mail and received a lazy, bureaucratic and careless answer. FineArtAmerica, never again. I already bought many things in US and never faced a company like that. Terrible. Incompetents and dishonests.

This site is garbage and is as predatory as an MLM. FineArtAmerica literally provide no service other than to gather people with more talent than them into a collective space. That would be fine if their business practices weren't absolutely awful. They tried to tell me that they were "understaffed" for my order that was supposed to take 2-3 business days which then magically turned into 10-15 business days (5 times longer) after they had my money. Don't call people you contract your staff. Also, don't get angry with customers because your artists don't want to work for you for whatever sum you take out of each order. It's stated absolutely nowhere on the site. To make matters worse their support staff is rude and is one track minded. They exist only to tell you what you already knew and not help at all, all while speaking in a condescending tone, yes I'm talking about you Jasmine.

The support person I had then cancelled my order without my confirmation after me asking to speak to someone who could effectively help me. Oh and they're going to send a confirmation of that cancellation sometime in the next 2-3 business days, so I might see my money back by 2021, but who knows with how short staffed they are.

I refrain from writing disparaging remarks unless warranted. This website does not deserve the heel of the boot so to speak, however issues are present and should be noted for both buyer and especially sellers. First up, Buyers. Don't be fluffed by the all too freely term "collectors". FineArtAmerica caters to the casual art buyer. Collectors make up about 1% of art buyers and only purchase from curated art galleries, not print on demand mega-stores. This is not to say it's impossible to find a beautiful painting (original or POD repro) or wonderful fine art photography by an established or up and coming photographer. FineArtAmerica are there, however it's up to you to find them. I recommend to stay clear of the suggested art decor groupings they persuade site visitors to visit and use the keyword search instead especially for fine art photography. Quick note on print product quality. FAA shares vendors with other online art mega stores. The vendors they all use are commonly known in the industry as economy printers, not to be confused with professional print labs that cater directly to the artist and not a 3rd party. The metal prints are very poor quality, The Acrylic prints are as well. If you stick with a fine art print (paper) this is likely where you will be happiest. TIP: If you find an artwork you like, be sure to click on the artist NAME and go direct to their own individual FAA site. Be sure to read their BIO, and see if they have their own personal website as well. (all established artist have their own personal website) You may wish to contact them direct to purchase higher quality presentations. If you like the artist, then BOOKMARK them for reference!

Now to the artist pros and cons. It's a 50/50 mix, the low points should be of major concern. Understand the site currently has nearly 500,000 members. Ask yourself, are there really half a million high quality artist? Consumers will not spend much time searching for anything before hitting the back button. The website is not curated, any wannabe can create an account and begin uploading. On the photography end, it's not uncommon for teens to upload cell phone snaps of just about anything. Same goes with amateur photogs just starting out that have no technical savvy and absolutely no artistic skill set. This is the garbage potential shoppers must wade through to find your art! So assuming you are a very good fine art photographer (note this is not a website intended for stock) the next issue is knowing your art is NOT right click disabled. A sharp 900 pixel wide image is there for the taking to be used freely in blogs, media articles, any website be it commercial or private. You don't get paid for it, and you won't even be properly credited! If this does not concern you, then you are clearly not at a level to be selling your art period.
Products: The website has morphed away from the Fine Arts, competing with places such as Zazzle. Thus they are reinventing themselves now as Pixels. So be it. You'll have the option to sell Bed-Bath and Beyond items like duvet covers and throw pillows. If you are an established artist you'll find this disgraceful. The built in site algorithm worked nicely before this product line invaded Fine Art space. Top selling "artist" sold art based on skill and name recognition. Now sales stats are skewed by artist selling home goods items for VERY low markups on sites such as Etsy and Ebay. Suddenly funky patterns and eccentric graphic designs done by computer replaced the top spots once held by actual artist. The bottom line is, unless the website separates genres more specifically and puts home goods squarely away from fine art paintings and photographic images you'll be disappointed.

My experience with fine art was nothing but exceptional. I had ordered 4 baby onsies Hendrix (purple haze) and David Bowie
Plus two more only music lovers would like. Anyway the usps kept saying this would be delivered I spoke with them since it didn't come and FineArtAmerica would send them again. Well I deceided i would go to where is was supposed to be delivered and they never made it. I got in touch with fine art and they said if i didn't have my delivery by a certain day they would send me a new order. Well they kept there word and i received my order within a couple of days in contacting fine art. I can't say enough this was such a good experience with there customer service, most on line companies would just say its my loss but not them i will definetley order from them again

Do yourself a favor, Go to the artist directly. This is another company that profits off artists and artists struggle to make it affordable to earn something versus the company making all the profits. AND FineArtAmerica allow fake Profiles to scam art off the internet from other artists and sell the work! See below:

I joined and was pretty excited, until I saw other profiles using art that did not belong to them. Several user profiles as a matter of fact. It was clear the work was not there's to sell and they were selling images from other artists online. One was even in their email promos. Of course I turned it in, but never heard anything back. I immediately took my work off their site and closed the account.
Quality of service matters. Can't let everyone in just for your profits. Don't be another Amazon that let's knock off sellers in.

I had a Fine Art America paid account. When my subscription ran out, I could no longer access my credit card in my account settings to edit the details or remove it. When I contacted them, I was told the only way I would get access to that is if I upgraded again. I told them FineArtAmerica were holding my credit card hostage, and they absolutely refused to own they were doing anything wrong or shady. Stay away.
I couldn't see how to respond to the comment FAA left on my original post, so I will edit this post.

From FAA:
FineArt A. [FineArtAmerica Rep] This message was posted by Terran Ambrosone from Castlegar, BC.

Hi Terran,

When your credit card expires, you just have to login to your account on FAA, click on the link that says "Premium Features", and then update your credit card information there. As soon as you click submit and your credit card is accepted, your premium features are instantly reactivated.
41 minutes ago

My Response:
And this is half the problem. Did you even read the post? At what point did I say my credit card expired?
My subscription to premium expired. And no, I could no longer access my credit card info in the control panel of the site. I did NOT WANT to renew my subscription. I wanted to remove my credit card from my account info. I could not do that unless I renewed the subscription WHICH I DID NOT WANT TO DO. The reason for the caps is this is just like the many, many emails that transpired between me and FAA. It's like you are deliberately misunderstanding.
As you can see again, from the response, they are still not owning the problem. I DO NOT WANT to trust that a customer rep has removed my credit card. I wanted to be able to log into my account, see the credit card I added to this account, and edit it as I see fit. To edit it, or remove it. You had no right to restrict access to information I put there. What's next, are going to put peoples addresses and emails behind a paywall too?

Well, my naive young daughter went to get Birthday pictures taken for me as a surprise. And the person had her sign a sheet that she was of age, but she did not get a copy of it. The lady's name is Norng Ti. She ended up publishing and selling my daughter's photos and we found this out by coincidence. Now we are having a back and forth with the attorney and FineArtAmerica.com. This lady is a ripoff and she takes young girls for photos trying to make a buck( or let's say up to almost $600). I had written them, to take those photos down from the internet, but no luck( because we don't have any copies of the contract). Well, to me, it is inappropriate, how my daughter looks like, she does not even dress this way. Her father is also upset. The entire family is not happy, but FineArtAmerica.com does not care to have these pictures posted for sale. This is horrible! I can't believe at once, I would have considered them to sell my Artwork, but I am not going to do it, just because of the way FineArtAmerica are handling my daughter's photos. These photos were meant for personal use, not for sale- and my daughter Serenay did not even like them.( She is a High School Student and these people just are having her pictures posted up for sale. I am a freelance photographer, painter, Graphic Designer etc. and this is not the way I operate, when I do business with people. I had models before, but never sold a single photo to make money off from them. If I ever do, they will receive a proper contract, a copy and their share. This is a true nightmare for all of us!

An artists perspective,

I have tried FAA three times now. The first time, I just felt uneasy and left, the second time I was banned for a year for confronting a moderator in the discussion forum about them breaking the there own rules consistently spamming every discussion with their images for sale.

Third time was the charm. I actually told myself to give it a real go and forget the past. I uploaded about 300 images. Sold a few from my Instagram posts, not from the FAA search that FineArtAmerica brag about.

First of all, if your a new photog or artist that is coming there to sell, best of luck. The system they use is a pyramid structure. The more sales you have, the higher you move up in the search. So that means others who have been there for 3 to 7 years are on top, even if the work they sell is sub-par. *A lot of it is* What FAA and the frequent users will tell you is, if you want to sell online, you have to work hard at it. If you cant bring your own buyers here, your lazy. Where else can you get your own website for $30. They have this notion that $30 dollars is cheap to get your own site to sell.

First of all, you don't own anything or have a website there. Its a page that FAA owns that you use. Again, its not a website and its not yours. All the customers that come in to buy your prints are kept secret for FAA only. You don't get to have your own customers info, FAA does. They wont give you the info from your own sales.

Then they have promotions to help new artists and photogs sell. They don't work and haven't for years. In order to use the promotion, you have to put a link from FAA in a high traffic area in your blog or website, then they are suppose to reciprocate and have your image show on the third row in the first page of search results. For less savvy internet uses, you will say "it works, I see my images". Try signing out and looking. You wont show up, its a facade. They do however take your link. Nice huh. One of the moderators said for over a year that they are working on it, lol. They come up with new items to sell every week, but don't have time to fix important things that help the members. They do take your links though.

Customer service is null for both artists and buyers. FAA never gives any discounts, it has to come from the artists side. They charge a big flat rate because they have to pay a printer, then take their own cut. The artist is left with minimal payout.

The discussion forum is a bunch of groupies that sell pretty well. They will not let you know this at all costs, but eventually they cant hold back from bragging. They will suck you dry for any info you have about social media or other types of marketing that is new, that may help them other places. They will not give you any tips that are relevant, mostly will send you to their blog post from a link. It helps them rank better in FAA's search.

Another important thing to remember is that all those discussions they post can be made private, so only members can see them and anyone can make it private. Yes, so that means when a customer or artist has problems concerning bad workmanship or things not working right and makes a discussion, the regs make it private so no one outside FAA thinks they have problems. Everything is great.

I really don't blame them. Some of them sell a ton and don't want anything to ruin that.

I cant really say much about the printers, because I never ordered anything myself, or would ever. I do see customers that come in to the forum all the time complaining though.

Also, if you do join and pay the $30 for the year, you have to tell a moderator to cancel your membership before the anniversary date, or they will auto-charge you again. Their is no opt out. I'm sure that they hope you forget, because it was only $30 and many people do, until they see the new charge. Lots of those discussions too, but they turn private real fast, so you will never see them.

To me this place is a scam pyramid scheme with no regards for its members. I can only imagine what print labs they use.

I came across FineArtAmerica's website while browsing the web for world flag masks. I purchased Portugal and The Netherlands. I noticed the variety of subjects covered by the website and artists and purchased a Greta Garbo face mask, too! I never thought I would ever find one of these. From face masks, to paintings and drawings, to photography, to jigsaw puzzles, there is something for everyone at this most fabulous website. Fine Art America's website was easy to navigate, the checkout process was quick, the prices reasonable, the products bold and vibrant, the artists talented, and the shipping prompt. What more could one ask for?! I will be ordering several Christmas gifts from Fine Art America in the coming days. Long live art and the minds and souls who create it.

Was looking for a print to fit large frame I already owned - wanted coastal scene that incorporated both coastal land and either sea or bay that were calming and attractive. I ended up ordering two prints and was able to switch the orientation from landscape to vertical, which fits the space I planned to hang the art. I could see a view of the finished version on the site, and decide if I liked the way it looked. Only Fine Art America was able to offer that option, which made my decision easier to make. Was very pleased with the color quality, weight and texture of paper, when my items arrived. Will be able to alternate between the two very lovely scenes as the mood strikes. I will certainly make Fine Art American my first choice when looking for art in the future.

I know artists that have been members of faa for over 10 years. They've (FAA) have expanded into anecdotal products like coffee mugs, yoga mats, iPhone covers, and recently jigsaw puzzles. The complaints I have are many -- and I'm very defensive for the creative artist that I know that are the members whom I prefer to support by buying from them. Anyhow, what I've found over the years is FAA has been gouging shipping fees higher and higher, and it seems FineArtAmerica like to add to shipping costs when they promote a "sale" like 25% off for certain items. I've seen where a small Canvas print valued at $400.00 cost $350.00 to ship. That is obscene. Most recently, I purchased a jigsaw puzzle of my hometown of Litchfield CT by an artist whose work I love. I buy jigsaw puzzles all year long from places like White Mountain and Ravenserger that are HIGH quality costing $25-$30.00 and FREE shipping. FAA/Pixels charged me $47.00 + and additional $15.00 shipping! I could purchase 3 -- 1000 pc puzzles from White Mountain for that! So what I found is FAA has a built-in price over $37.00 already as a starting point (no artwork) before the artists even add their markup. Seriously, that's already $11.00 more than what the other places charge for a finished puzzle. The thing is, I've watched YouTube videos on how puzzles are made, and it's very fast and very efficient! The card stock for the puzzles comes in huge sheets, and the images are printed, stamped out, and sorted by automation. That's it! The raw materials are bulk ordered, and maybe each puzzle costs $2.00 to manufacture. At what end does the greed end? I've contacted the artist, and they are only making between $5 - $8.00 off a puzzle. Same situation with Yoga Mats. The one we ordered is already flaking off, and the price before shipping was 50% higher than we could have ordered a high-quality mat elsewhere. The artists said the base price was already over $60.00 before they could add her own markup. Ughh. Very unfair.

Atrocious customer service. I've made many purchases from this company, most of them successful. On two occasions I've needed to contact customer service about a problem. On both occasions there was zero response apart from an automated robo-reply when I first sent the notice, which claims that FineArtAmerica "typically answer all questions within just a few hours." The first time i just gave up and let it go. The second time was a serious defect which needed to be addressed as it was an expensive piece. No matter how often or in what way I try to contact them or follow up with them there is no response whatsoever. I'm starting to wonder if this company is legitimate. Fine Art America does not deserve the business of art collectors or enthusiasts. There are far better options such as Redbubble.

Lorenz, cs was worthless, I asked for a call back but instead I have to spend time with details that I only got the run around. My email:
"My order invoice is attached. As you see the total size was written at 16.75 x 19.75 which was the size I wanted to match the size of the picture I was placing it next too. Instead it came 16 x 19.Mat was suppose to be 2" but came 1 3/4"Image size was suppose to be 11 x 14, but came 1/4" smaller at 13 3/4 x 10 3/4There are small scratches in the acrylic cover. Also disturbing is the? Scam of your black friday where you advertised 25% off, which was a $113 price... but today you can get it at no discount for $102. Really! There are sites where I can get this print framed and pay as low as $70s. I trusted that you were a reliable company. Your note you will ship in 2-3 days, but it took me 17 days to get the shipment. Now you expect me to ship this back to you, when you didn't send the order I placed and as far as I'm concerned is considered damaged. This was suppose to be my Christmas present. I took great a great deal of time measuring to get a print to match the size and details of the other picture I was placing it next to. I'm very disappointed in your company. I don't have the time to ship back your mistake at my costs as you sent me the wrong order. Also I would report that your computers give different information each time you plug all the info into the order. Now its coming up that the total size will be 16.5 x 19.5? Also I could not open up the email invoice that you sent after my order. That doesn't happen with other orders. Says it wasn't attached properly."

Whatever you do don't use this business. The worst experience of my life. If there was a -5 option for rating it would be -5. Paid for a phone case for $50 said it would deliver in 3 days took 10 days and then when it was delivered it was the wrong item. I then send an email back requesting the item I paid for and FineArtAmerica ask for a photo. I send a photo. And I am yet to receive any details about my original item being sent out. Absolute scam of a business should be shut down. This site breaches so many aspects of Consumer Law and breaks so many of my consumer rights. I don't know how governments allow this pathetic business keep running. I hope these people fail miserably and lose every single cent of their money. It's people like this that deserve nothing but a cardboard box.

I visited the Art Depot in Littleton, CO. I found a photo that I just feel in love with. I ask the person in charge that day if FineArtAmerica had a business card for the artist. They gave it to me and I called Tim Kathka and told him that I had fallen in love with the picture but needed enlarged to 48" by 32". I was not sure he could do that without losing a lot of resolution. He checked out the options and had me order the picture from FineArtAmerica. I ordered and the picture arrived. Tim offered to hang the picture for me. When we took the picture out of the packing material the picture knocked us out of the ballpark. It was nothing short of beautiful. I hung it above my love seat in my living room and it is perfect. My guests compliment me on it all the time. The photo was printed on metal. Tim is a true professional. I have ordered 3 more pictures from him.

A very satisfied customer.

Anne

Life is about finding meaning. We get some meaning from our parents, our faith, and then we find or create meaning for ourselves and those we love.

Art is a beautiful medium for expressing new perspectives. As such it is a wonderful tool for us to convey meaning of and for our world.

When a company provides a vehicle for the mingling of artists and art lovers and a market for the art lover to purchase quality art from all around the world by living artists, the lives of all are greatly enriched. FineArtAmerica.com is one such company that is doing a great job working to provide such a marketplace and experience on their website. Ive purchased art from them recently and was surprised to get affordable quality art that I could frame on my wall but could have had printed on a coffee mug, a phone case or a throw pillow if I had wanted. The artist thanked me and I even asked her a question about the painting which she answered! You just don't get that kind of experience elsewhere! I have children of my own who love art and painting. Artists of yesterday often had to have wealthy patrons or lives very humble lives. With the market possibilities that companies like this one offer, we may see a new world that fosters an environment where artists young and old might flourish.

I thought the site was really cool with a bunch of items that have awesome artwork, so I made my first purchase of a greeting card with a Braveheart Minimal Movie Poster on it. I received the card today, but the card was damaged. It appears that the person who packed it bent the card and the front of the card show a white crease. I called customer service and spoke to Brian. He seemed nice. However, I was directed to the return page which states that I am responsible for the postage to return the item. That's not cool. I have only had to return one item in my life from a online retailer and FineArtAmerica told me to keep the item (which I threw away) and send me another one free of charge. That is good customer service. To have to pay to return something is just not good business and leave me feeling bitter. I will not order from this site again. Such a bummer.