House of Beauty

I like your web site so much to choose from. Nice products.

Shopping is quick. Now let's see how long it will take for the goods to be delivered.

The customer service sucks. I made an order and was questioning why I havent received any email regarding tracking or when it was shipped 3 days after I ordered. Who ever I spoke to from customer service was rude and disrespectful leading me to get out of character and curse her out. I have never dealt with such unethical and poor customer service. The worst part is that in order for u to talk to the manager u have to be put on a waiting list that is 2 months long. I dont know what kind of games this company think House of Beauty can play with their customers but I am not the one to be played with. I shouldnt have to call for updates on my order. It should automatically be emailed to the customer.

Excellent shop!

I can't wait when this lotion comes in because I tried Quench Me by Zoella and loved it!

The ordering process was quite simple compared to some of the others that I've experienced.

Love your company my daughter and granddaughter hair has got very healthy from your products I ordered.

Thanks. Hope the shipping is quick

If I get the product without issue, than I'll take another survey and convey my thoughts.
Thanks.

It was ok. Not enough discounts applied

Not sure about date shown for placement of order, it's not March 2020.

I love the price of the products but when House of Beauty send your items and the no longer have that item the do not send you your refund after requesting it zillions of times. They can do better by the customers.

Second time shopping with you guys. I hope you never run out of the Florida water soap.

It shows that there is coupon with the sale but is not allowed to used it

The only place I can order my Liv from, and shipping isn't too long.
Would love a loyalty discount, as the shipping does add a lot to my overall payment.

House of beauty has a great selection of products and the prices are very reasonable.

I am a loyal customer excellent service I always shop with House of Beauty would definitely recommend.

It says the shipping is FREE over $55 and that is the cost of my order but I am still being charged almost $15 for shipping :(

Checkout process on mobile is janky. You should be able to verify everything about your order is correct before you hit the purchase button

I'm so disappointed with this company. I've ordered from them before and had no issues, but when it comes to doing returns and exchanges, this is where House of Beauty have the worst service I've ever encountered. The way they handle returns is VERY extra - they had me email photos of a wig I no longer wanted and never wore and they had to send me a return authorization number, which had to be used within 10 days of receiving the number. With a busy lifestyle, this was just very impractical and inconsiderate, especially since they're taking their sweet time to get me my exchange. I've called 3 different numbers associated with the company, including the one they emailed me directly to do the exchange, and there is never anyone working! What kind of business is this? I will never order from them again

First off I would like to say that I'm excited to get the actual product I use once again as House of Beauty do not sell it in my city anymore You are the ONLY company that has what I want

Quick and easy. Hopefully my order gets here just as quick and easily

I hope I get it soon and get free shipping next time because I love this shampoo brand